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Zoho CRM

Zoho CRM is an AI-powered customer relationship management platform designed to integrate sales, marketing, service, and analytics. It leverages Zia AI to provide intelligent automation, predictive insights, and comprehensive assistance across business operations. Zia AI assists with pattern recognition, customer research, email drafting, and personalized recommendations. It also offers predictive sales insights and automates various tasks. The platform's AI capabilities extend to writing assistance and resume parsing within the broader Zoho ecosystem.

shipped Jul 3, 2026marketingpaid
Domain rating92Monthly visits1.2M/moAI-readablestrong
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Why it matters

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2marketing
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About Zoho CRM

Business Model
Subscription SaaS
Headquarters
Chennai, India
Founded
1996
Team Size
1001-5000
Funding
Bootstrapped
Platforms
Web, iOS, Android
Target Audience
Small to medium-sized businesses looking for a comprehensive CRM solution with advanced automation features.

Pricing Plans

Free
Free
  • Supports up to 3 users
  • Access to essential CRM features
Standard
$14/user/month
  • Customizable CRM
  • Scoring rules
  • Email insights
  • 24/7 support
Professional
$23/user/month
  • Sales automation
  • Social CRM
  • Google Ads integration
  • Advanced reporting
Enterprise
$40/user/month
  • Customization
  • Multichannel communication
  • Advanced AI features
  • AI-powered insights
Ultimate
$52/user/month
  • Dedicated account manager
  • Comprehensive onboarding
  • Business process automation
  • Customization services

Leadership

Sridhar VembuCEOLinkedIn

Specs

API Available

Yes, public API

overview

Overview

Zoho CRM is an AI-powered customer relationship management platform designed to integrate sales, marketing, service, and analytics. It leverages Zia AI to provide intelligent automation, predictive insights, and comprehensive assistance across business operations.

Zia AI assists with pattern recognition, customer research, email drafting, and personalized recommendations. It also offers predictive sales insights and automates various tasks. The platform's AI capabilities extend to writing assistance and resume parsing within the broader Zoho ecosystem.

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