AI Tool

3CX AI Receptionist

3CX AI Receptionist provides an AI-powered virtual receptionist integrated within the 3CX VoIP system. It offers automated call handling, routing, and information capture, leveraging AI for smarter interactions. The system supports 24/7 availability for managing incoming calls. This AI functionality is part of 3CX's software-based PBX solutions, which can be self-hosted or cloud-hosted. It focuses on IVR and call flow automation, providing businesses with control over their communication infrastructure.

shipped Sep 4, 2026automatefreemium

Domain rating83Monthly visits83K/mo

AutomateOrchestrationAI Receptionists

Why it matters

1Automate

2Orchestration

3AI Receptionists

About 3CX AI Receptionist

Business Model

Hybrid (Subscription + Usage)

Headquarters

Nicosia, Cyprus

Founded

2005

Funding

Bootstrapped

Platforms

Web, iOS, Android, Desktop

Target Audience

Businesses with 25+ users

Pricing Plans

3CX Basic

$600 / annual

• 25 users
• 1,000 minutes
• 1 SIMULTANEOUS CALL

3CX Pro

$795 / annual

• 50 users
• 1,500 minutes
• 5 SIMULTANEOUS CALLS

3CX AI Edition

$1,095 / annual

• 80 users
• 2,500 minutes
• 16 SIMULTANEOUS CALLS

Leadership

Nick GaleaCEOLinkedIn

overview

Overview

This AI functionality is part of 3CX's software-based PBX solutions, which can be self-hosted or cloud-hosted. It focuses on IVR and call flow automation, providing businesses with control over their communication infrastructure.

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Connect

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X / Twittertwitter.com/3cx

LinkedInwww.linkedin.com/company/3cx