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Rosie Review

Rosie is an AI-powered virtual receptionist service that provides 24/7 phone answering, spam screening, message taking, and appointment booking for solo operators and small businesses.

shipped Jul 15, 2026automatepaid
AutomateOrchestrationAI Receptionists
Rosie — product screenshot

Why it matters

1Rosie operates 24/7/365, ensuring no calls are missed.
2It offers three paid plans: Professional ($49/month), Scale ($149/month), and Growth ($299/month).
3The service supports both English and Spanish on all plans.
4Rosie integrates with Zapier, connecting to over 1,000 applications.

Specs

API Available

Yes, public API

overview

What is Rosie?

Rosie is an AI-powered virtual receptionist tool developed by Rosie (heyrosie.com) that enables solo operators and small businesses to answer calls 24/7, screen spam, take messages, and text booking links. It is particularly designed for home-services trades and service-based companies. The service aims to provide a cost-effective alternative to traditional answering services and voicemail, ensuring professional call handling and lead capture around the clock. Rosie can be trained on a business's website and Google Business Profile to answer frequently asked questions and provide consistent information to callers.

features

Key Features of Rosie

Rosie provides a comprehensive suite of features designed to automate and streamline call management for small businesses. Its core functionality revolves around intelligent call handling, lead capture, and customer engagement, operating continuously to ensure business continuity.

  • 24/7/365 AI-powered call answering.
  • Automatic spam detection and robocall blocking.
  • Customizable message taking and lead information capture.
  • Appointment booking and automated scheduling link delivery via text.
  • Answers frequently asked questions (FAQs) based on business-specific training data.
  • Warm and live call transfer capabilities to human staff.
  • Provides detailed call summaries, full transcripts, and audio recordings of every interaction.
  • Trained on business information from websites and Google Business Profiles.
  • Customizable greetings and agent names.
  • Supports English and Spanish language interactions on all calls.
  • Website Texting widget for engaging visitors and capturing leads via text.

use cases

Who Should Use Rosie?

Rosie is primarily designed for solo owners and small businesses that require reliable, automated phone support without the overhead of a full-time receptionist. Its capabilities are particularly beneficial for service-based industries with high call volumes or after-hours inquiries.

  • Solo Owners and Small Businesses: For 24/7 phone support, ensuring no calls or leads are missed.
  • Home Services Businesses: Including landscapers, plumbers, HVAC technicians, and pest control teams, to manage incoming leads and schedule appointments efficiently.
  • Real Estate Professionals and Property Management Companies: For handling inquiries, scheduling showings, and capturing tenant/client information.
  • Law Firms and Medical Clinics: To manage client intake, answer common questions, and ensure professional communication.
  • Brick-and-Mortar Businesses: To minimize in-store disruptions by filtering sales calls and handling routine customer inquiries.

how to use

How to Use Rosie

Utilizing Rosie involves a straightforward setup process to integrate the AI receptionist into a business's existing phone system and train it on specific business information. The service is accessible via web and native mobile applications.

  • 1Sign up for a Rosie plan (Professional, Scale, or Growth) via heyrosie.com.
  • 2Connect your business phone number to Rosie's service.
  • 3Train Rosie by providing access to your business website, Google Business Profile, and custom FAQs.
  • 4Customize greetings and define specific message-taking scenarios.
  • 5Utilize the native iOS or Android apps to manage call logs and receive notifications.
  • 6Integrate with Zapier for automated workflows with over 1,000 other applications.

pricing

Rosie Pricing & Plans

Rosie offers three month-to-month subscription plans without long-term contracts, catering to different business needs and call volumes. All plans include 24/7 AI answering, automatic spam detection, website chat widgets, native mobile apps, and training from business information.

  • Professional: $49 per month - Includes 250 minutes per month, 2 custom message taking scenarios, custom FAQ & answers, Zapier integration, and call summaries, transcripts & recordings.
  • Scale: $149 per month - Includes 1,000 minutes per month, 5 custom message taking scenarios, calendar appointment booking, warm transfers, live call transfers, and the ability to send texts to callers during calls.
  • Growth: $299 per month - Includes 2,000 minutes per month, unlimited custom message taking scenarios, waterfall transfers, custom agent training (upload documents), white-glove onboarding, and priority support.

Pros

  • +Provides 24/7/365 call answering, ensuring no calls are missed.
  • +Effectively screens spam and blocks robocalls, saving business time.
  • +Automates lead capture and appointment booking, increasing efficiency.
  • +Offers bilingual support (English and Spanish) on all plans.
  • +Cost-effective compared to hiring a full-time human receptionist or traditional answering services.
  • +Provides detailed call logs including summaries, transcripts, and audio recordings for review.

Cons

  • Higher-tier plans are required for features like calendar booking and call transfers.
  • Does not offer human backup for complex or emotional conversations, which may require human follow-up.
  • Callers may recognize it as an AI, which can be a deterrent for some interactions.
  • Lacks outbound calling capabilities, limiting proactive outreach.
  • Does not proactively upsell services, functioning as a receptionist rather than a sales agent.
  • Minute-based pricing tiers can lead to higher costs for businesses with very high call volumes compared to unlimited plans offered by some competitors.

Policies

Free Tier

Vendor website advertises a free tier.

Pricing Page

View Pricing

Similar Tools

Rosie vs Competitors

Rosie positions itself as an AI-first, cost-effective solution for small and medium-sized businesses, competing against a range of AI answering services and hybrid human-AI models. Its competitive landscape includes solutions with varying features, pricing structures, and target specializations.

1
Dial My Calls (AI Receptionist)

It offers instant 24/7 call answering with a custom knowledge base trained on FAQs, hours, and pricing.

Similar to Rosie in providing 24/7 AI answering and lead capture for small businesses, Dial My Calls emphasizes instant call answering and uses a credit/contact-based pricing model, differing from Rosie's minute-based tiers.

2

Goodcall is a flat-rate AI phone assistant offering unlimited minutes for solopreneurs and micro-businesses, with pricing based on unique callers.

Like Rosie, Goodcall is a pure AI-powered answering service for small businesses. It differentiates by offering unlimited call handling minutes on its plans and charging based on the number of unique callers, unlike Rosie's minute-capped tiers.

3
HireJosie

HireJosie provides real-time appointment booking directly during the call by checking the calendar and offers a free tier to get started.

Directly compared to Rosie, HireJosie stands out with its ability to book appointments in real-time during the call, a feature Rosie lacks in its basic offering, and provides a free tier for users to test the service.

4

It is specifically designed for home service businesses and contractors, integrating with Jobber's field service management platform.

Highly specialized for the home services trades, similar to Rosie's target audience, Jobber AI Receptionist offers deeper integration with field service management workflows and can text back callers who hang up, enhancing lead capture.

5
HappyRobot

HappyRobot is a fully AI voice agent that answers, captures details, books, and routes every call 24/7 without any human receptionists or per-minute human cost.

Similar to Rosie as a fully AI-driven solution for 24/7 call handling, HappyRobot emphasizes its comprehensive automation capabilities, including booking and contextual routing, without relying on human agents or incurring per-minute human costs.

AI Reputation Report

Is Rosie yours?

ChatGPT, Perplexity, Gemini, Claude & Grok answer buyer questions about Rosie every day. See whether they name Rosie — or send buyers to a rival.