What Kixie does
Kixie is a calling and texting platform built around outbound sales. Reps click to call or text from inside their CRM, and Kixie logs the call, recording and messages back to the contact record. On top of a business phone line it adds the tools a sales floor uses: a PowerDialer that works through call lists, voicemail drop, SMS templates, live call coaching, IVR, ring groups, call queues and rule-based routing. Kixie names HubSpot, Salesforce, Pipedrive, Zoho, Close, Copper, Monday, Insightly, Freshworks, HighLevel, Zapier and Make among its integrations.
The three plans differ mainly in dialing. Professional is the phone and CRM layer with no PowerDialer. Single-Line PowerDialer adds one-line auto-dialing and calling sessions. Multi-Line PowerDialer dials up to four numbers at the same time and connects the rep to whichever one a person answers, using AI Human Voice Detection to skip voicemail and phone trees. Kixie describes Conversation Intelligence (AI call analysis, coaching and AI call summaries synced to the CRM), ConnectionBoost (local presence caller ID and spam-label prevention) and DNC screening as add-ons. Kixie is not an AI agent that answers calls on its own; a human rep still talks to every prospect.
