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CometChat Review

CometChat is a real-time communications platform that provides in-app chat, voice, and video calling APIs, SDKs, and UI kits for web and mobile applications.

shipped Nov 1, 2026freemium
Domain rating70
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CometChat — product screenshot

Why it matters

1Free Build plan includes a limit of 500 API requests per minute.
2Supports web, iOS, and Android, with integrations for React, iOS, Android, and Flutter.
3Paid-plan limits include up to 10,000 requests per minute for core operations and 20,000 for standard operations.
4Data retention is 180 days unless extended retention is purchased or agreed upon.

About CometChat

Business Model
Subscription SaaS
Platforms
Web, iOS, Android
Target Audience
Developers and product teams needing real-time communication solutions.

Pricing Plans

Free Plan
Free
  • • 1:1 messaging
  • • Group messaging
  • • Basic video calling
Pro Plan
Contact for pricing / monthly
  • • Enhanced video calling
  • • Advanced analytics
  • • Custom branding
Enterprise Plan
Contact for pricing / monthly
  • • On-premises deployment
  • • Dedicated support
  • • Unlimited messaging/session

Specs

API Available

Yes, public API

overview

What is CometChat?

CometChat is a real-time communication platform tool that enables developers and product teams to add in-app chat, voice, and video calling to web and mobile applications. It provides APIs, SDKs, and UI kits for platforms and frameworks including React, iOS, Android, and Flutter. CometChat also offers moderation, analytics, notifications, multi-tenant infrastructure, and an AI agent platform with OpenAI and Anthropic model support.

features

Key Features of CometChat

CometChat supplies communication infrastructure and developer components for adding real-time features to applications. Its documented offerings include APIs, SDKs, UI kits, operational tools, and an AI agent platform.

  • In-app text chat for web and mobile applications.
  • Voice and video calling capabilities.
  • APIs, SDKs, and UI kits, with integrations for React, iOS, Android, and Flutter.
  • Moderation and guardrails for communication experiences.
  • Analytics and insights.
  • Notification engine.
  • Multi-tenant infrastructure.
  • AI agent platform supporting OpenAI and Anthropic models, with API function calling.
  • API rate limits vary by plan and operation: the free Build plan allows 500 requests per minute; paid core operations allow up to 10,000 and standard operations up to 20,000 requests per minute.

use cases

Who Should Use CometChat?

CometChat is aimed at developers and product teams building real-time communication into web or mobile products. The company identifies the following application areas and audiences.

  • Healthcare products that need in-app communication; HIPAA-aligned use requires an eligible plan and BAA availability.
  • Marketplaces and on-demand services adding communication between users.
  • Dating and social apps requiring chat and calling features.
  • Social networks and online communities adding communication tools.
  • Developers and product teams building real-time communication solutions for web, iOS, or Android.

how to use

How to Use CometChat

Developers can review the Chat APIs overview and documentation, choose a plan, and integrate CometChat into a supported application. The free Build plan has a stated limit of 500 API requests per minute.

  • 1Review the API overview at https://www.cometchat.com/docs/chat-apis/overview and the documentation at https://www.cometchat.com/docs/.
  • 2Select a plan; the Build plan is free, while Pro and Enterprise pricing is available by contacting CometChat.
  • 3Choose the relevant SDK, UI kit, or API integration for React, iOS, Android, or Flutter.
  • 4Configure the application's chat and calling experience using the selected CometChat components.
  • 5Test API usage against the applicable rate limits, including the 500 requests-per-minute Build-plan limit.
  • 6Review retention and compliance requirements; standard data retention is 180 days, and HIPAA-related use requires an eligible plan and BAA.

pricing

CometChat Pricing & Plans

CometChat uses a freemium model. The Build plan is free and allows 500 API requests per minute. Pro and Enterprise plans are listed with pricing available by contacting CometChat; specific monthly prices are not provided in the available pricing information. Stated rate limits for paid plans are up to 10,000 requests per minute for core operations and 20,000 for standard operations. Data imports are limited to up to 60 requests per minute, and per-user message sending is limited to up to 30 messages per minute. Data retention is 180 days unless extended retention is purchased or agreed upon.

  • Build (Free): $0; 500 API requests per minute.
  • Pro: Contact CometChat for pricing.
  • Enterprise: Contact CometChat for pricing.

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Pros

  • +Free Build plan with a stated 500 API requests-per-minute limit.
  • +Provides chat, voice, and video calling through APIs, SDKs, and UI kits.
  • +Supports web, iOS, and Android, with integrations for React, iOS, Android, and Flutter.
  • +Paid-plan rate limits are stated up to 10,000 core-operation and 20,000 standard-operation requests per minute.
  • +ISO 27001 and SOC 2 Type II certifications; BAA availability for specified HIPAA-related plans.

Cons

  • −Pro and Enterprise prices are not published in the available pricing information.
  • −Standard data retention is 180 days; longer retention requires a separate purchase or agreement.
  • −The free Build plan has a 500-requests-per-minute API limit.
  • −Per-user message sending is limited to 30 messages per minute, and data imports to 60 requests per minute.
  • −HIPAA-related use requires an eligible plan and BAA; the availability is not stated for every plan.

Similar Tools

CometChat vs Competitors

CometChat offers a packaged combination of messaging, calling, APIs, SDKs, and UI kits. The following comparisons describe the stated distinctions between the products; individual fit depends on requirements such as hosting, media performance, supported clients, and pricing.

1
Stream Chat↗

Provides pre-built UI components with significantly deeper SDK support and higher throughput infrastructure for rich messaging.

Stream is more refined with better out-of-the-box UI kits, but its standard pricing ramps up sharply once you outgrow the Maker tier, whereas CometChat offers cheaper starter tiers.

2
ChatEngine↗

Focuses strictly on lightweight REST and WebSocket APIs for React and Vue with pre-hosted server logic, requiring minimal backend configuration.

It is substantially cheaper and faster to integrate for simple text chat than CometChat, but it lacks native voice/video calling and does not offer mobile SDKs like Flutter or React Native.

3
Matrix↗

A decentralized, federated communication protocol that lets you host your own secure chat and WebRTC calling infrastructure with no user limits.

You eliminate vendor lock-in and monthly per-user fees entirely, but you forfeit CometChat's turnkey UI widgets and have to handle server deployment, scaling, and client integration yourself.

4

Built primarily as a real-time audio and video network with chat as a companion API, making it superior for interactive live streaming and WebRTC performance.

Agora's media engine is much more capable for high-volume voice and video than CometChat's calling add-on, but building standard in-app messaging requires more custom UI work.

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