RapidSOS Public Safety Intelligence
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Transform Your Emergency Response with Carbyne Universe
The Next Generation NG911 Suite for Public Safety
Seamlessly overlay advanced features onto legacy systems without disruptions.Boost response efficiency with AI-assisted call triage and multilingual support.Empower emergency callers to share real-time video and engage in silent chat instantly.
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VerticalsGovernmentPublic Safety
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overview
Revolutionize Public Safety Operations
Carbyne Universe is a cloud-native NG911 solution designed for public safety agencies and emergency communication centers. It enhances traditional call-handling systems by integrating modern capabilities for better responsiveness.
- Cloud-native architecture for quick deployment and scalability.
- Seamless integration with existing legacy systems.
- High reliability and government compliance.
features
Advanced Features for Enhanced Emergency Response
With Carbyne Universe, public safety agencies gain access to powerful tools like AI-powered call triage and rich interactive media options. These features significantly reduce response times and improve caller engagement.
- Live video sharing for real-time situational awareness.
- Automated call triage improves call management efficiency.
- Multilingual live transcription and translation in over 35 languages.
use_cases
Tailored Solutions for Diverse Public Safety Needs
Carbyne Universe is ideal for PSAPs and government entities looking to modernize their emergency response systems effectively. Recent deployments have demonstrated substantial improvements in coordination and reduction in false alarms.
- Proven experience in large-scale regional implementations.
- Applications across various public safety scenarios.
- Support for both 911 and administrative calls.
Frequently Asked Questions
What makes Carbyne Universe different from traditional NG911 solutions?
Carbyne Universe overlays innovative features onto existing systems, allowing for a smooth transition without the need for disruptive upgrades.
How does Carbyne enhance caller experience?
It enables callers to share live video, photos, and communicate silently, significantly improving interaction with responders.
Is Carbyne Universe compliant with government regulations?
Yes, Carbyne Universe is built for high reliability and has achieved AWS Government Competency Status, ensuring compliance with public safety standards.