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Brand24 Review

Brand24 provides instant access to mentions and insights across social media, news, blogs, videos, forums, podcasts, and review sites.

shipped May 31, 2026aifreemium
ai
Brand24 - AI tool

Why it matters

1Offers a freemium model with plans starting at $199/month.
2Provides an API for integration and data access.
3Monitors over 25 million online sources, including social media, news, and blogs.
4Features AI-driven insights, sentiment analysis, and real-time monitoring.

Stork’s verdict on Brand24

Brand24 provides real-time monitoring across 25 million sources, but its freemium model likely means limited value without a paid plan.

Brand24 reviewed by Stork AI · stork.ai/en/brand24

About Brand24

Business Model
Subscription SaaS
Headquarters
Wrocław, Poland
Team Size
51-200
Funding
Bootstrapped
Platforms
Web, API
Target Audience
Marketers, PR professionals, and businesses

Pricing Plans

Individual
$199/mo
  • Basic features
  • Limited mentions tracking
Team
$299/mo
  • Team collaboration
  • Advanced analytics
Pro
$399/mo
  • Full features
  • Unlimited mentions tracking
Business
$599/mo
  • Custom solutions
  • Dedicated support

Leadership

Michał JońcaCo-founder
Waleria PągowskaCo-founder

Specs

API Available

Yes, public API

overview

What is Brand24?

Brand24 is an AI-powered social listening and media monitoring tool developed by Brand24 S.A. that enables marketers, agencies, and businesses to track, analyze, and manage online mentions of brands, products, and keywords. It collects and analyzes public mentions from over 25 million online sources, including social media platforms like Facebook, Instagram, X/Twitter, TikTok, and YouTube, as well as news sites, blogs, forums, podcasts, and review sites.

features

Key Features of Brand24

Brand24 offers a suite of features designed for comprehensive online monitoring and analysis. Its core functionality revolves around collecting and processing vast amounts of online data to provide actionable insights. Recent developments include enhanced AI capabilities and security measures, such as the introduction of Two-Factor Authentication on March 31, 2026.

  • Real-time monitoring of brand mentions across over 25 million online sources.
  • AI-driven insights for sentiment analysis (positive, negative, neutral) and trend identification.
  • Custom reports available in PDF, Excel, and infographic formats for data visualization.
  • Social media analytics, including discussion volume, social reach, and engagement trends.
  • API access for integrating Brand24 data with other systems, with documentation available at https://help.brand24.com/en/articles/13170498-overview-of-the-ai-visibility-tab-monitoring-your-brand-s-presence-in-ai-models.
  • Two-Factor Authentication (2FA) for enhanced account security, introduced March 31, 2026.
  • "Smart Context Search" for filtering irrelevant mentions based on context, introduced November 13, 2025.
  • "Demographics Tab" to understand audience characteristics behind mentions, introduced February 3, 2026.
  • "AI Visibility Tab" to track brand presence in AI-generated answers (e.g., ChatGPT, Claude, Gemini), introduced January 13, 2026.
  • Official ChatGPT app for direct data access within ChatGPT, launched March 26, 2026.

use cases

Who Should Use Brand24?

Brand24 is primarily utilized by professionals and organizations requiring detailed insights into their online presence and market perception. Its capabilities support various strategic objectives, from protecting brand reputation to identifying market opportunities across digital platforms.

  • Marketers: For tracking campaign performance, conducting market research, and understanding audience sentiment across digital channels.
  • Agencies: For managing online reputation and competitive analysis for multiple clients, and generating comprehensive reports.
  • PR Professionals: For proactive brand monitoring, crisis management by receiving real-time alerts for negative content, and assessing public perception.
  • Businesses & SaaS companies: For collecting customer feedback, identifying customer pain points, engaging with customers, and discovering potential sales leads.

pricing

Brand24 Pricing & Plans

Brand24 operates on a freemium model, offering a free trial period, followed by several subscription tiers designed to accommodate different organizational needs and scales of monitoring. Pricing was reported to start at $199.00 and go up to $599.00 per month in 2026, depending on the selected plan. The company reported a 42% ARPU (Average Revenue Per User) growth in the first quarter of 2026.

  • Individual: $199/month
  • Team: $299/month
  • Pro: $399/month
  • Business: $599/month

Similar Tools

Brand24 vs Competitors

Brand24 is positioned as an accessible and user-friendly social listening and media monitoring tool, often serving as an alternative to more complex or higher-priced enterprise solutions. Its strengths lie in its broad source coverage, AI-driven sentiment analysis, and transparent pricing structure.

1
Awario

Awario is known for its affordable broad social listening capabilities, offering generous mention limits and Boolean search even in its starter plans.

Awario generally provides more mentions for a lower price point compared to Brand24, making it a budget-friendly option. However, Brand24 offers a more structured brand monitoring platform with advanced AI features like sentiment analysis, reporting, and clearer team workflows.

2
Mention

Mention provides comprehensive social monitoring insights combined with social media management features, often catering to agencies and medium-sized brands.

While Brand24 excels in AI-driven brand monitoring and sentiment analysis, Mention offers a broader suite that includes social media publishing and engagement tools. Brand24 is often cited for stronger AI sentiment and emotion analysis and broader source coverage including Reddit, podcasts, and Quora at all tiers.

3

Sprout Social is a comprehensive social media management platform that integrates publishing, engagement, analytics, and listening into a single, all-in-one solution.

Sprout Social offers a significantly wider range of social media management features beyond just listening, including scheduling posts and CRM integrations, making it a more robust but generally more expensive option. Brand24 focuses more specifically on real-time brand monitoring and AI-powered insights, often at a more accessible price point.

4

Talkwalker is an AI-powered consumer intelligence platform renowned for its extensive global data coverage, advanced analytics, and features like image and video recognition, often targeting enterprise-level clients.

Talkwalker provides more extensive data coverage and sophisticated AI features, including predictive analytics, making it suitable for larger organizations with complex media intelligence needs. Brand24 emphasizes affordability and ease of use, with strong AI sentiment analysis and real-time alerts, and is noted for often showing more positive sentiment in comparisons.

Connect
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X / Twitter@brand24

AI Reputation Report

Is Brand24 yours?

ChatGPT, Perplexity, Gemini, Claude & Grok answer buyer questions about Brand24 every day. See whether they name Brand24 — or send buyers to a rival.