Alternatives / AI Tools
Textline alternatives
7 comparable AI tools to Textline — with starting prices and when to choose each. Prices checked November 11, 2026.
Textline is a shared business texting inbox that can text-enable your existing landline, with HIPAA plans. Essentials is $149/mo month-to-month for 3 agents and 600 message credits (Textline help center). Buyers look elsewhere for calling on the same number, a cheaper plan for 1-2 people, AI replies, or text marketing.
Textline alternatives at a glance
| Tool | Starting price | Free plan | Best for |
|---|---|---|---|
| Salesmsg | $25/mo (Basic, 1 seat and 1 number; extra seats $10/mo) | Free trial (14 days) plus 30-day money-back guarantee | Sales teams on HubSpot or Salesforce |
| Quo (formerly OpenPhone) | $15/user/mo billed annually, $19 monthly (Starter) | Free trial (7 days) | Small teams wanting calls and texts on one number |
| Heymarket | $49/user/mo billed annually (Standard), minimum 2 users; credits $0.03 each | Free trial (no card) | Support teams that want AI agents in a text inbox |
| SimpleTexting | $29/mo for 500 credits plus $10/mo for a local number (billed yearly) | Free trial (length not stated) | Businesses mixing text campaigns and replies |
| JustCall | $29/user/mo billed annually (Team), minimum 2 licenses | Free trial (14 days, no card) | Teams that text heavily and also make calls |
| Podium | Not published (contact sales) | No (demo only) | Local businesses wanting texting, reviews and payments |
| Chatwoot | $19/agent/mo (Startups) | Yes: Hacker plan, up to 2 agents and 500 conversations/mo; open-source self-hosting | Technical teams that want to self-host |
Prices read from each vendor's own pricing page on November 11, 2026. Vendors change plans often; follow the pricing link on each card to confirm.
When to choose each one
Salesmsg
$25/mo (Basic, 1 seat and 1 number; extra seats $10/mo) · Free: Free trial (14 days) plus 30-day money-back guaranteeChoose it when: you want texting plus calling and AI agents in one inbox and have fewer than 3 people: one seat is $25/mo against Textline's $149 for 3 agents. Weakness: SMS, MMS and call minutes all draw from one credit pool.
Quo (formerly OpenPhone)
$15/user/mo billed annually, $19 monthly (Starter) · Free: Free trial (7 days)Choose it when: you want a shared number your team can both call and text from, with unlimited US/Canada messaging after carrier registration. Weakness: the BAA excludes SMS, so it is not the pick for HIPAA texting. Stork uses Quo for its own business line.
Heymarket
$49/user/mo billed annually (Standard), minimum 2 users; credits $0.03 each · Free: Free trial (no card)Choose it when: you want AI agents for Q and A and scheduling (Plus, $99/user/mo annual) or AI suggested replies (Pro) in a shared texting inbox. Weakness: per-user pricing plus separate message credits, and HIPAA only on Pro at $199/user/mo.
SimpleTexting
$29/mo for 500 credits plus $10/mo for a local number (billed yearly) · Free: Free trial (length not stated)Choose it when: you send promotional text campaigns as well as one-to-one replies; every paid plan includes 3 seats and incoming texts are free. Weakness: built around marketing broadcasts more than a support team workflow, and extra credits cost 5.5 cents.
JustCall
$29/user/mo billed annually (Team), minimum 2 licenses · Free: Free trial (14 days, no card)Choose it when: you want 500 SMS segments per user included with a full calling system and CRM integrations. Weakness: 2-license minimum, and AI summaries cost extra per user.
Podium
Not published (contact sales)Choose it when: you run a local business and want customer texting bundled with review requests, text-to-pay and a phone add-on. Weakness: quote-only, sold per location, and third parties report annual contracts.
Chatwoot
$19/agent/mo (Startups) · Free: Yes: Hacker plan, up to 2 agents and 500 conversations/mo; open-source self-hostingChoose it when: you want an open-source omnichannel inbox you can host yourself and connect to your own SMS provider account. Weakness: you handle the SMS provider, 10DLC registration and setup yourself; no landline text-enabling service.
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Why people look for Textline alternatives
- No calling: Textline is texting only, so teams still pay for a separate phone system (textline.com).
- The entry price is $149/mo for 3 agents, steep for a solo owner or a 2-person team (Textline help center).
- 600 included credits per month expire each cycle, and reviewers note inbound texts use credits too.
- No AI reply suggestions, AI agents or summaries listed on Textline's pricing or home page.
- Prices are not on the pricing page itself; you find them in a help-center article or through sales.
Frequently asked questions
What is cheaper than Textline?
For 1-2 people, Salesmsg Basic is $25 a month for one seat and Quo Starter is $15 per user per month billed annually. SimpleTexting starts at $29 a month for 500 credits plus $10 for a local number. Textline Essentials is $149 a month for 3 agents.
Which Textline alternative can also make calls?
Quo and JustCall are phone systems with texting on the same number, and Salesmsg adds calling to a texting-first inbox. Textline has no calling.
Which Textline alternative is best for HIPAA texting?
Heymarket offers HIPAA on its Pro plan ($199 per user per month billed annually). Textline itself sells HIPAA Essentials at $249 a month. Quo's BAA does not cover SMS.
Is there a free alternative to Textline?
Chatwoot has a free Hacker plan for up to 2 agents and an open-source version you can self-host, but you bring your own SMS provider. The other picks offer free trials, not free plans.
Textline vs Salesmsg: which is better?
Textline suits support and operations teams that need a shared texting inbox on an existing landline, with HIPAA plans. Salesmsg suits sales teams on HubSpot or Salesforce that want texting, calling and AI agents, priced per seat from $25 a month.
Sources (10) · checked November 11, 2026
- https://www.textline.com/pricing
- https://help.textline.com/en/articles/11909105-textline-s-2025-pricing-update-what-s-changing-why
- https://www.g2.com/products/Textline/reviews
- https://www.salesmessage.com/pricing
- https://www.quo.com/pricing
- https://www.heymarket.com/pricing/
- https://simpletexting.com/pricing/
- https://justcall.io/pricing/
- https://www.podium.com/pricing
- https://www.chatwoot.com/pricing
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