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Heymarket

Heymarket is a business messaging platform with a shared team SMS inbox, AI agents, CRM integrations, and HIPAA-aligned plans.

Freemium · Web, iOS, Android, API

Pricing Plans

Free TrialFree

No credit card required · Basic features available

Professional Plan$39/month

More features · Increased messaging capabilities

Enterprise PlanCustom pricing / custom

Dedicated account manager · Custom features and integrations

What is Heymarket?

Heymarket is a business texting tool that enables businesses to manage customer and operational communications through a shared team inbox. It supports AI agents for scheduling and questions, SMS campaigns, CRM integrations, and HIPAA-aligned plans. Heymarket is available on web, iOS, Android, and through an API.

Key Features of Heymarket

Heymarket combines team messaging, automation, and integrations for business SMS and related communications. Its API documentation is available at developers.heymarket.com.

  • Shared inbox for team SMS conversations.
  • AI agents for scheduling and answering questions.
  • Rich media SMS capabilities.
  • Integrations with Salesforce, Slack, HubSpot, Zendesk, and Zapier.
  • SMS campaign capabilities and support for SMS regulations.
  • API access, with a stated limit of 500 requests per minute.
  • HIPAA-aligned plans; the service is also listed as SOC 2 Type 2 certified.
  • Web, iOS, and Android access.
  • SMS usage listed at $0.01 per message.

Who Should Use Heymarket?

Heymarket is intended for businesses coordinating SMS and email communications across teams. The listed use cases include customer service, sales, marketing, operations, and recruitment.

  • Customer service teams handling customer conversations through a shared inbox.
  • Sales teams following up with leads by text.
  • Marketing teams sending SMS campaigns.
  • Operations teams coordinating business communications.
  • Recruitment teams messaging candidates.

How to Use Heymarket

Businesses can start with Heymarket’s free trial, select a plan, and use its web or mobile apps to coordinate messaging. Teams can connect supported integrations or use the API documented at developers.heymarket.com.

  1. Start a free trial or choose a paid plan.
  2. Access Heymarket on the web, iOS, or Android.
  3. Set up a shared inbox for team messaging.
  4. Connect available integrations such as Salesforce, HubSpot, or Zendesk, as applicable.
  5. Use SMS for customer service, sales, marketing, operations, or recruitment communications.
  6. For programmatic access, consult the API documentation and account for the stated 500-requests-per-minute limit.

Heymarket Pricing & Plans

The listed options are a free trial, a Professional plan at $39 per month, and custom-priced Enterprise service. SMS usage is listed separately at $0.01 per SMS; the supplied cost examples are approximately $1 for 100 messages and $10 for 1,000. The available details do not specify the included features or message allowance for each subscription tier. The metadata also lists 100 free SMS credits.

  • Free trial: Free; 100 free SMS credits are listed.
  • Professional Plan: $39/month.
  • Enterprise Plan: Custom pricing.
  • SMS usage: $0.01 per SMS.

Pros

  • Shared team SMS inbox supports coordinated business conversations.
  • AI agents are listed for scheduling and Q&A.
  • Named integrations include Salesforce, Slack, HubSpot, Zendesk, and Zapier.
  • API is available, with documentation and a stated 500-requests-per-minute limit.
  • HIPAA-aligned plans and SOC 2 Type 2 certification are listed.
  • Pricing includes a $39/month Professional plan and $0.01-per-SMS usage rate.

Cons

  • The stated SMS charge adds usage costs beyond subscription pricing.
  • Enterprise pricing is custom, and included plan features are not specified in the supplied pricing details.
  • The supplied information does not state the free-trial duration or which features it includes.
  • The listed data retention period is 14 days after termination.
  • AI model names are not specified.

Heymarket vs Competitors

Heymarket is positioned as a business messaging platform with shared team SMS, AI agents, CRM integrations, and HIPAA-aligned plans. Alternatives differ in whether they emphasize self-hosted or open-source inboxes, business telephony, healthcare messaging, or broadcast campaigns.

Heymarket

Freemium · Web, iOS, Android, API

Visit Heymarket

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