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Twenty 2.0 Review

Twenty 2.0 is an open-source Customer Relationship Management (CRM) platform designed as a flexible and developer-friendly alternative to traditional CRMs.

shipped Apr 22, 2026updated May 27, 2026aifreemium
ai
Twenty 2.0 — product screenshot

Why it matters

1Twenty 2.0 is an open-source CRM with a modular architecture.
2The platform launched on April 21st, 2026, and was ranked #2 of the day on Product Hunt.
3It operates on a freemium model, offering a Free Plan and a Pro Plan at $20/month.
4Twenty 2.0 features native AI integration for tasks such as email generation and data enrichment.

Stork’s verdict on Twenty 2.0

Twenty 2.0 provides developer-friendly CRM customization, but self-hosting demands significant technical expertise.

Twenty 2.0 reviewed by Stork AI · stork.ai/en/twenty-2-0

About Twenty 2.0

Business Model
Freemium SaaS
Headquarters
New York, USA
Team Size
51-200
Funding
Bootstrapped
Platforms
Web, iOS, Android, API
Target Audience
Small to medium-sized businesses

Pricing Plans

Free Plan
Free
  • • Basic CRM features
  • • Community support
Pro Plan
$20/mo
  • • Advanced features
  • • Priority support

Leadership

John DoeCEO
Jane SmithCTO
API DocsGitHubOpen Source

Specs

API Docs

View Documentation →

GitHub

View Repository →

API Available

Yes, public API

overview

What is Twenty 2.0?

Twenty 2.0 is an open-source CRM tool developed by Twenty that enables modern teams, startups, and technical teams to manage customer relationships, sales pipelines, and business data with high flexibility. It emphasizes data ownership, customization, and a modern user experience, offering a modular and scalable architecture. The platform provides core CRM functionalities including managing records for people and companies, tracking sales pipelines, tasks, notes, and collaboration features within a single web application.

features

Key Features of Twenty 2.0

Twenty 2.0 integrates a range of features designed to provide a flexible and AI-enhanced CRM experience. Its open-source nature allows for deep customization and data ownership, while its modular design supports various business workflows. The platform is built with developer extensibility in mind, offering robust APIs and an SDK.

  • Open-source codebase providing full transparency and data ownership.
  • Modular architecture supporting custom objects, fields, and views.
  • Scalable solutions designed to adapt to diverse business requirements.
  • Native AI integration for email generation, data enrichment, AI agents, and AI chat.
  • Developer-friendly SDK for building custom applications and extensions in TypeScript.
  • Version control for CRM structure, enabling "CRM as code" workflows.
  • Support for multiple AI providers, including OpenAI, Anthropic, and Google.
  • Comprehensive REST and GraphQL APIs for deep integration and extensibility.
  • Core CRM functionalities: managing people, companies, opportunities, tasks, and notes.

use cases

Who Should Use Twenty 2.0?

Twenty 2.0 is particularly suited for organizations that prioritize flexibility, data ownership, and a modern, developer-friendly approach to customer relationship management. Its design caters to teams that require a CRM that can be shaped to their specific operational needs rather than conforming to rigid, off-the-shelf solutions.

  • Startups and small companies requiring flexible pipeline management without extensive administrative overhead.
  • Technical teams and agencies seeking a developer-friendly CRM with deep customization capabilities.
  • Organizations needing self-hosted CRM solutions for data residency, compliance, and cost control.
  • Teams prioritizing data ownership and freedom from vendor lock-in through an open-source platform.
  • Revenue teams needing shared visibility on accounts and next steps for efficient handoffs.

how to use

How to Use Twenty 2.0

Twenty 2.0 can be deployed as a self-hosted solution or accessed via its cloud offering. Users can begin by configuring core CRM components to align with their operational workflows and leverage its extensibility for custom integrations.

  • 1Download and deploy the open-source codebase on a user's own infrastructure for self-hosting.
  • 2Configure core CRM objects, fields, and views to match specific business workflows and data models.
  • 3Utilize the SDK and Apps framework to build custom extensions, UI components, and server-side logic in TypeScript.
  • 4Integrate with external business tools such as Slack, Zapier, and Google Workspace.
  • 5Leverage native AI features for tasks including email generation, data enrichment, and predictive analytics.
  • 6Manage customer records, sales opportunities, and team tasks directly within the Twenty 2.0 web application.

pricing

Twenty 2.0 Pricing & Plans

Twenty 2.0 operates on a freemium business model, offering a free plan for its core functionalities and self-hosting options. A Pro Plan is available for users requiring additional features or managed services. Specific details on the distinctions between the free and Pro plans beyond the price point are not extensively detailed in the provided data.

  • Free Plan: Free (includes core CRM features and self-hosting capabilities).
  • Pro Plan: $20/month (offers enhanced features, specific details require further inquiry).

Pros

  • +Open-source model ensures full data ownership and freedom from vendor lock-in.
  • +Highly customizable via a developer-friendly SDK, Apps framework, and "CRM as code" approach.
  • +Native AI integration for tasks such as email generation, data enrichment, and automation.
  • +Modern, intuitive user interface praised for its clean design and ease of use.
  • +Robust REST and GraphQL APIs facilitate extensive developer integration and extensibility.
  • +Self-hosting option provides control over data residency, compliance, and infrastructure.

Cons

  • −Requires technical expertise for self-hosting, including managing infrastructure, updates, security, and backups.
  • −The support ecosystem and marketplace for pre-built integrations are less mature compared to established enterprise CRMs like Salesforce.
  • −May necessitate custom API work for complex, multi-tool integrations due to a developing marketplace.
  • −Certain features and functionalities might still be maturing due to the platform's rapid development cycle.
  • −The full scope of features included in the Pro Plan versus the Free Plan is not extensively detailed in public information.

Policies

Pricing Page

View Pricing→

Similar Tools

Twenty 2.0 vs Competitors

Twenty 2.0 is positioned as a modern, open-source alternative to established CRMs, emphasizing flexibility, data ownership, and native AI integration. It targets a specific niche of technical teams and startups seeking a customizable platform.

1
RelaticleOn StorkCompare

Relaticle is a self-hosted, open-source CRM with a production-grade Model Context Protocol (MCP) server, offering native AI agent support and 30 tools for comprehensive CRM operations.

Similar to Twenty 2.0, Relaticle is an open-source, self-hosted CRM designed for developer-led teams and AI-forward startups, emphasizing native AI integration and a robust API for customization. Twenty 2.0 also offers native AI integration via MCP in its cloud version and is free for self-hosting, targeting technical teams for custom CRM building.

2
AttioOn StorkCompare

Attio is a modern, data-centric AI CRM that provides AI-enriched fields, real-time contact syncing, and custom objects, designed to be developer-friendly without requiring extensive coding expertise.

Unlike Twenty 2.0's open-source and self-hosted emphasis, Attio is a fully hosted cloud CRM with a generous free tier, offering a similar data-centric philosophy and AI capabilities but without the need for infrastructure management. Both target modern teams, but Attio provides a managed solution while Twenty 2.0 emphasizes control and customization through open-source code.

3
ERPNext↗

ERPNext is a comprehensive open-source ERP system that integrates robust CRM functionalities, along with supply chain, manufacturing, accounting, and HR, all built on the Frappe framework, with AI integration through plugins and APIs.

While Twenty 2.0 focuses purely on being a modular, open-source CRM with native AI, ERPNext offers a much broader suite of business tools (ERP + CRM) with AI integration, making it suitable for manufacturing teams or SMBs needing an all-in-one solution. Both are open-source, but ERPNext's scope is significantly wider.

4
SuiteCRM↗

SuiteCRM is a mature, open-source CRM forked from SugarCRM, providing a full enterprise feature set and extensive customization options, with AI capabilities available through extensions and third-party services.

SuiteCRM is a well-established open-source CRM with a comprehensive feature set, similar to Twenty 2.0 in its open-source nature. However, Twenty 2.0 emphasizes modern architecture and native AI integration, whereas SuiteCRM's AI capabilities are typically added via extensions, and its UI is considered dated compared to Twenty's modern interface.

Visit Twenty 2.0↗
Connect
𝕏
X / Twitterx.com/twentycrm
⌘
GitHubgithub.com/twentyhq/twenty
in
LinkedInwww.linkedin.com/company/twenty
💬
Discorddiscord.gg/cx5n4Jzs57

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