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TourVilo Review

TourVilo is a customer relationship manager built specifically for travel agencies, enabling features like automatic replies to inquiries, lead management, branded quotations, and booking tracking in one unified platform.

shipped Aug 21, 2026productivitypaid
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TourVilo — product screenshot

Why it matters

1TourVilo offers a 7-day free trial for new users.
2The platform includes AI auto-replies for inquiries from WhatsApp, Facebook, and Instagram.
3Pricing plans range from $19.99/month for the Starter plan to $69.99/month for the Pro plan.
4Key integrations include WhatsApp and Google Calendar.

About TourVilo

Business Model
Subscription SaaS
Headquarters
Kandy, Sri Lanka
Platforms
Web
Target Audience
Travel agencies worldwide

Pricing Plans

Starter
$19.99/mo
  • Up to 100 Leads & Customers
  • 750 MB Document Storage
  • 100 Quotations / mo
  • Up to 3 Team Members
Growth
$39.99/mo
  • Up to 500 Leads & Customers
  • 2 GB Document Storage
  • 1,000 Quotations / mo
  • Up to 10 Team Members
Pro
$69.99/mo
  • Unlimited Leads & Customers
  • 5 GB+ Document Storage
  • Unlimited Quotations
  • Unlimited Team Members
Enterprise
Custom
  • Custom Leads, Storage & Quotation Limits
  • Dedicated Onboarding & Migration
  • Custom Integrations
  • Dedicated Account Manager

Specs

API Available

Yes, public API

Screenshots

overview

What is TourVilo?

TourVilo is an AI-powered Customer Relationship Management (CRM) tool developed by TourVilo that enables travel agencies to streamline various aspects of their business, from initial inquiries to booking management and post-trip follow-ups. It centralizes lead and customer management, quotation and itinerary building, booking management, and payment processing within a single platform.

features

Key Features of TourVilo

TourVilo provides a suite of features specifically designed for the operational needs of travel agencies, enhancing efficiency in customer interaction and booking management.

  • AI auto-replies to inquiries from WhatsApp, Facebook, and Instagram.
  • Branded quotations and itinerary PDFs for professional client presentations.
  • Booking pipeline with customizable travel statuses for comprehensive tracking.
  • Dual currency management, allowing quoting in one currency and managing costs in another.
  • Document vault for secure storage of travel documents like passports, visas, and vouchers.
  • Follow-up reminders and a tour calendar for managing schedules and client communications.
  • Team roles and activity logs to monitor daily operations and facilitate collaboration.
  • Comprehensive itinerary builder supporting diverse trip types including honeymoons, adventure, and group departures.

use cases

Who Should Use TourVilo?

TourVilo is specifically engineered for travel agencies seeking to centralize and automate their customer relationship management and operational workflows.

  • Travel agencies requiring AI-powered automation for instant replies to customer inquiries.
  • Agencies needing a unified platform for lead and customer management, from initial contact to post-trip follow-ups.
  • Travel businesses that create branded quotations and detailed itineraries for various trip types.
  • Agencies focused on efficient management of bookings, payments, and travel documents.
  • Teams needing multi-currency management capabilities for international travel operations.

how to use

How to Use TourVilo

To begin using TourVilo, travel agencies can sign up for a free trial and configure their agency details, then proceed to integrate communication channels and manage client data.

  • 1Register for a 7-day free trial on the TourVilo website.
  • 2Set up agency profile, including branding elements for quotations.
  • 3Integrate communication channels such as WhatsApp for AI auto-replies.
  • 4Import or manually add leads and customer information into the CRM.
  • 5Create branded quotations and detailed itineraries for client proposals.
  • 6Track bookings through the pipeline and manage payments and documents.

pricing

TourVilo Pricing & Plans

TourVilo offers a 7-day free trial, followed by three distinct subscription plans tailored to different agency sizes and needs. A 'Founding Agency Price Lock Guarantee' is available for early subscribers.

  • Starter Plan: $19.99/month, includes up to 100 Leads & Customers, 750 MB Document Storage, 100 Quotations/month, and up to 3 Team Members.
  • Growth Plan: $39.99/month, includes up to 500 Leads & Customers, 2 GB Document Storage, 1,000 Quotations/month, up to 10 Team Members, plus WhatsApp Integration and Booking Widget.
  • Pro Plan: $69.99/month, includes Unlimited Leads & Customers, 5 GB+ Document Storage, Unlimited Quotations, Unlimited Team Members, plus Email Sending, CRM Calendar Sync, and API Access.
  • Enterprise Plan: Custom pricing, offering advanced features and support for larger organizations.

Pros

  • +Specialized CRM built exclusively for travel agencies, offering industry-specific features.
  • +AI auto-replies to inquiries from WhatsApp, Facebook, and Instagram for instant customer engagement.
  • +Dual currency handling simplifies international travel cost and quotation management.
  • +Comprehensive itinerary builder supports diverse trip types and detailed planning.
  • +Secure document vault for centralized storage of client travel documents.
  • +Offers a 7-day free trial for evaluation before subscription.

Cons

  • Independent user reviews on major platforms like G2, Capterra, or Trustpilot are not readily available.
  • The free trial period is 7 days, which may be shorter than some competitors' offerings (e.g., Zoho's 15-day trial).
  • Requires a paid subscription after the trial, with no perpetual free tier for basic use.
  • While offering WhatsApp integration, specific details on other potential third-party integrations beyond Google Calendar are limited.

Similar Tools

TourVilo vs Competitors

TourVilo distinguishes itself in the CRM market by focusing exclusively on the travel agency sector, offering specialized features that generic CRMs lack.

1
Findtourgo

Specifically designed for travel businesses to centralize customer communication, inquiry management, and CRM workflows.

Findtourgo provides a free starter package and is built with travel agencies in mind, similar to TourVilo's focus. The free tier may have limitations compared to TourVilo's full feature set, but offers a cost-effective entry point for managing inquiries and communications.

2

A widely used general CRM with a generous free plan that includes basic contact management, deal tracking, and email organization.

While not travel-specific like TourVilo, HubSpot's free tier offers robust general CRM functionalities that can be adapted for travel agencies. You would need to customize its features and workflows, potentially lacking some of TourVilo's specialized integrations or automated replies for travel inquiries out-of-the-box.

3

A highly customizable CRM platform that can centralize leads, quotes, itineraries, vendor reservations, invoices, and payment details.

Zoho CRM offers a free tier for small teams and extensive customization options, allowing it to be tailored for travel agencies. It may require more initial setup and configuration than a purpose-built tool like TourVilo to achieve the same level of travel-specific automation.

4

A comprehensive free CRM solution that integrates inquiries, quotes, documents, approvals, and payments in one place, adaptable for travel agencies.

Bitrix24 provides a broad set of CRM and collaboration tools in its free offering, which can be used to manage travel-related workflows. While it can handle many aspects of a travel agency's operations, it might not have the same level of specialized AI-driven automation for travel inquiries as TourVilo without additional configuration.

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