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Super Review

Super is an AI agent for property management, streamlining communications and enhancing accountability for residential real estate.

shipped Jul 15, 2026automatepaid
AutomateOrchestrationAI Receptionists
Super — product screenshot

Why it matters

1Super is SOC 2 Type II compliant, ensuring robust data security.
2The platform maintains an average user rating of 4.6 out of 5.0 on G2.
3It offers a free Starter plan that includes 25,000 credits for initial use.
4Super achieves 95%+ accuracy in Intelligent Document Processing out of the box.

overview

What is Super?

Super is an AI agent tool developed by Super that enables property managers, HOAs, owners, landlords, real estate asset managers, real estate developers, and building boards to streamline communications and enhance accountability for residential real estate. Its AI agents manage customer service, acting as an AI receptionist for emails, texts, calls, maintenance requests, tasks, and work orders. The platform functions as an AI quarterback for property management, handling front-office communications across phone, email, and SMS 24/7. It leverages an intent determination layer for multi-agent orchestration, directing inquiries to the appropriate AI agent, human, or workflow, aiming to improve customer experience and reduce operating costs.

features

Key Features of Super

Super provides a comprehensive suite of AI-driven features designed to automate and optimize communication and operational tasks within property management. These capabilities ensure efficient handling of tenant and prospect interactions, reduce manual workload, and enhance overall accountability.

  • 24/7 AI answering service for continuous availability.
  • AI Outreach Agent for proactive calls, including leasing follow-ups and collections.
  • Smart Switchboard intelligent routing to direct inquiries efficiently.
  • Revenue Shield AI lead capture to prevent missed opportunities.
  • Midnight Manager after-hours answering service for critical support.
  • Rollover Receptionist functionality to avoid voicemails.
  • Multi-agent orchestration with an intent determination layer.
  • Intelligent Document Processing (IDP) for data extraction and document classification.
  • Two-way PMS Integrations for seamless data exchange with property management systems.
  • Specialized AI support for Maintenance and Leasing inquiries.

use cases

Who Should Use Super?

Super is specifically engineered for entities within the residential real estate sector seeking to enhance communication efficiency, automate routine tasks, and improve operational accountability through AI. Its specialized features cater to a diverse range of property management needs.

  • Property Managers: For automating lead management, responding to leasing inquiries, and triaging maintenance requests.
  • HOAs (Homeowners Associations): For providing specialized AI support, including bylaws interpretation and violation logging.
  • Owners & Landlords: To ensure every call is answered quickly and efficiently 24/7, preventing lost leads.
  • Real Estate Asset Managers & Developers: For streamlining communications and enhancing operational accountability across portfolios.
  • Building Boards & Residents: For efficient routing of maintenance requests and troubleshooting common issues.

how to use

How to Use Super

To begin utilizing Super's AI capabilities, users typically engage with the platform's setup process to configure agents and integrate with existing systems. The platform is designed for deployment in property management environments to automate communication workflows.

  • 1Sign up for a Super account via the hiresuper.com website.
  • 2Configure AI agents to handle specific property management tasks such as call answering, lead qualification, or maintenance request intake.
  • 3Integrate Super with existing Property Management Systems (PMS) to enable two-way data synchronization.
  • 4Utilize the multi-agent orchestration system to intelligently route incoming communications (calls, texts, emails) to the appropriate AI or human agent.
  • 5Leverage Intelligent Document Processing for automated data extraction from various property-related documents.

pricing

Super Pricing & Plans

Super offers a tiered pricing structure designed to accommodate various team sizes and operational needs, ranging from a free entry-level plan to custom enterprise solutions. A 14-day free trial is available for the Growth plan.

  • Starter: Free, includes 25,000 credits, suitable for 1-3 users/1 workspace, with an agentic workflow builder.
  • Growth: $140/month (or with annual billing for a 20% saving), includes 100,000 credits/month, tailored for 10-25 users, offers priority processing.
  • Enterprise: Custom pricing, starts at 500,000 credits/month, includes volume pricing + SLAs, compliance & governance, customized for unlimited users, guaranteed throughput SLAs, SSO/SAML + SCIM.

Pros

  • +Provides 24/7 AI answering service, ensuring no calls are missed.
  • +SOC 2 Type II compliant, offering high standards for data security and privacy.
  • +Achieves high accuracy (95%+ out of the box, up to 99%+ with human review) in Intelligent Document Processing.
  • +Offers specialized AI support tailored for property management, including HOA-specific functions like bylaws and violation logging.
  • +Features multi-agent orchestration with an intent determination layer for efficient inquiry routing.
  • +Includes two-way PMS Integrations for seamless data exchange and operational streamlining.

Cons

  • −Initial configuration can be intricate and may require significant technical expertise.
  • −Customization options might be limited for highly specific or niche business processes.
  • −An external API is not available for users to integrate with other systems directly.
  • −The 'Growth' plan's pricing at $140/month might be higher than some entry-level competitor offerings.
  • −The platform's policy of 'always' training on user data, despite SOC 2 compliance, might be a concern for some organizations.

Policies

Pricing Page

View Pricing→

Similar Tools

Super vs Competitors

Super positions itself as a specialized AI voice platform for property management, emphasizing its end-to-end voice pipeline and multi-agent orchestration with an intent determination layer. It competes with various solutions in the property management AI and Intelligent Document Processing markets.

1
EliseAIOn StorkCompare

EliseAI offers a comprehensive conversational AI platform for multifamily housing, engaging across text, email, chat, and voice to handle leasing and resident communication.

EliseAI provides a broader communication scope beyond just voice, covering multiple channels for multifamily housing, whereas Super focuses primarily on a voice-first AI answering service for property management.

2
Marlie AiOn StorkCompare

Marlie Ai is an AI answering service purpose-built for property management, featuring advanced cascading transfer logic for emergency dispatch and tenant screening.

Marlie Ai directly competes with Super by offering 24/7 emergency dispatch and tenant screening, with a clear per-minute pricing model, similar to Super's core offerings.

3
Trillet AI Receptionist↗

Trillet AI Receptionist offers a quick setup process by learning from a property manager's website and provides an affordable starting price for its AI answering services.

Trillet AI Receptionist provides a highly accessible and cost-effective entry point at $49/month, potentially appealing to smaller property managers looking for a straightforward AI solution, compared to Super's broader operational streamlining.

4
Smith.ai↗

Smith.ai offers a unique hybrid model, combining AI receptionists with live virtual receptionists to provide both automated efficiency and a human touch for property management calls.

Unlike Super's purely AI-driven approach, Smith.ai's blend of AI and human receptionists allows for more nuanced handling of complex or sensitive tenant interactions, offering a different value proposition.

5
GoodcallOn StorkCompare

Goodcall is an AI answering platform that automates tenant communication, appointment scheduling, and maintenance requests with custom-trained AI voice agents at a flat rate.

Goodcall provides a flat-rate pricing structure based on unique callers, which can offer predictable costs for property managers, and focuses on automating tenant communication and scheduling, similar to Super's core functions.

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