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Streak CRM Review

Streak CRM integrates customer relationship management functionalities directly within Gmail, offering pipelines, contact management, and AI-powered workflows.

shipped Aug 2, 2026automatefreemium
Domain rating76Monthly visits178K/mo
AutomateRevenue opsEmail sequences

Why it matters

1Operates as a Chrome extension, embedding CRM directly into Gmail.
2Includes Streak AI, launched December 6, 2023, for features like AI autofill and contact prioritization.
3Offers core CRM features such as pipelines for sales, hiring, and project management.
4Provides email-centric tools including email tracking, mail merge, and snippets.

Specs

API Available

Yes, public API

overview

What is Streak CRM?

Streak CRM is an AI-powered customer relationship management (CRM) tool developed by Streak that enables individuals and small to medium-sized teams to manage business processes directly within Gmail. It transforms the inbox into a comprehensive workspace for managing contacts, tracking communications, and overseeing projects.

features

Key Features of Streak CRM

Streak CRM provides a suite of functionalities designed to streamline CRM tasks within the Gmail environment, leveraging AI for enhanced efficiency.

  • Pipelines for tracking deals, leads, and projects through customizable stages.
  • AI-powered workflows, including AI autofill for automated data entry and contact scoring.
  • Comprehensive contact management with custom fields and centralized details.
  • Task management for organizing and tracking individual and team responsibilities.
  • Automation of CRM drudgery to reduce manual data entry and repetitive tasks.
  • Email tracking to monitor when emails are opened and links are clicked.
  • Email sharing for collaborative visibility on email conversations.
  • Mail merge for sending personalized emails to multiple recipients.
  • Snippets for creating and reusing templated email replies.
  • Thread splitter for segmenting and managing complex email conversations.

use cases

Who Should Use Streak CRM?

Streak CRM is designed for individuals and teams who primarily operate within the Google Workspace ecosystem and seek to integrate CRM functionalities directly into their email workflow.

  • Sales Teams: To manage leads, track sales deals from prospecting to close, and automate follow-ups within Gmail.
  • Hiring and Recruiting: For organizing job applications, tracking candidates through interview stages, and managing communications.
  • Project Managers: To oversee project progress, manage tasks, and track client interactions using customizable pipelines.
  • Customer Support Teams: For tracking customer inquiries, managing support tickets, and ensuring timely responses.
  • Freelancers and Solopreneurs: Ideal for individuals managing client work, deals, and projects directly from their Gmail inbox.
  • Small Businesses: To manage clients, organize projects, and streamline operational workflows without leaving their email.

how to use

How to Use Streak CRM

Streak CRM operates as a Chrome extension that integrates directly into Gmail, transforming the inbox into a CRM platform. Users can get started by installing the extension and configuring pipelines.

  • 1Install the Streak CRM Chrome extension from the Chrome Web Store.
  • 2Access Streak functionalities directly within your Gmail interface.
  • 3Create custom pipelines for specific workflows (e.g., Sales, Hiring, Project Management).
  • 4Add contacts and deals to pipelines, populating fields with relevant data.
  • 5Utilize email power tools like email tracking, mail merge, and snippets for communication.
  • 6Leverage Streak AI for automated data entry and contact prioritization within your inbox.

pricing

Streak CRM Pricing & Plans

Streak CRM operates on a freemium model, offering a free tier with basic functionalities and paid plans for advanced features, team collaboration, and AI capabilities. The pricing structure requires all teammates to be on the same plan.

  • Free Tier: Includes basic CRM features, email tracking, and pipelines for individual use.
  • Paid Plans: Offer advanced features such as Streak AI, enhanced reporting, integrations, and automations, with specific pricing details available on the Streak website. AI Co-Pilot features are available on the Pro+ plan.

Pros

  • +Seamless integration directly within the Gmail interface, eliminating the need to switch applications.
  • +Intuitive and customizable visual pipelines for managing sales, hiring, and projects.
  • +Email power tools such as email tracking, mail merge, and snippets enhance communication efficiency.
  • +Recent AI features, including AI autofill (launched December 6, 2023), significantly reduce manual data entry.
  • +Automated team-wide email logging provides full context for all interactions within a deal or contact.
  • +Live avatars (introduced July 8, 2026) enhance real-time team collaboration by showing who is viewing a deal.

Cons

  • Scalability limitations for larger teams or businesses with highly complex workflows, offering more basic automation and reporting compared to enterprise CRMs.
  • Pricing structure requires all teammates to be on the same plan, potentially increasing costs for teams where only a few users need advanced features.
  • Exclusive reliance on Gmail means it is not suitable for users or teams operating on Outlook or other email platforms.
  • Mobile app experience, while improved (updated July 23, 2026), can feel less integrated and contextual compared to the desktop Gmail experience.
  • Limited native integrations compared to traditional CRMs, which may restrict its utility for teams using a broad array of business tools.

Policies

Pricing Page

View Pricing

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Streak CRM vs Competitors

Streak CRM differentiates itself through its deep, native integration with Gmail, positioning it as a CRM solution for users who prioritize an inbox-centric workflow. Its competitive landscape includes other Gmail-based tools and more specialized outreach platforms.

1

Transforms Gmail into a collaborative workspace with shared inboxes, Kanban boards, and email sequences for team communication and project management.

Gmelius focuses more on team collaboration within shared inboxes and offers multi-step email sequences, which Streak's mail merge does not. You give up Streak's more dedicated CRM pipeline focus for broader team email management.

2
Sortd

Turns Gmail into a visual workspace with drag-and-drop Kanban boards for organizing emails, tasks, and projects directly within your inbox.

Sortd offers a highly visual, intuitive interface for general task and project management within Gmail. While Streak provides CRM pipelines, Sortd's strength is in its flexible board-based organization for various workflows, potentially offering less deep CRM customization.

3

A cold email outreach platform that provides email tracking, mail merge, automated multi-step sequences, and lead finding capabilities for scaling outbound efforts.

Saleshandy is more specialized for cold email outreach and automated follow-up sequences, which Streak's mail merge does not fully provide. You trade Streak's general-purpose CRM pipelines for a more focused outbound sales and email deliverability tool.

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