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Gmelius Review

Gmelius transforms Gmail into a collaborative team workspace, providing shared inboxes, email tracking, and automation directly within the Gmail interface.

shipped Jul 25, 2026automatepaid
Domain rating68Monthly visits160K/mo
AutomateCustomer SupportShared Inbox

Why it matters

1Integrates directly into Gmail and Google Workspace for team collaboration.
2Features AI-powered assistants for drafting, sorting, and routing emails.
3Includes shared inboxes, email tracking, and workflow automation rules.
4Offers an API for expanded integrations and capabilities.

Specs

API Available

Yes, public API

overview

What is Gmelius?

Gmelius is an AI-powered collaboration platform developed by Gmelius that enables teams to transform Gmail and Google Workspace into a comprehensive work hub. It integrates directly into Gmail, providing features for email management, team collaboration, and workflow automation.

features

Key Features of Gmelius

Gmelius extends Gmail's native capabilities with a suite of tools designed for team productivity and email management. These features are integrated directly into the Gmail interface, allowing users to manage collaborative workflows without switching applications.

  • Shared Inboxes for collaborative management of group email addresses (e.g., support@, info@).
  • AI-powered assistants for drafting email replies, sorting incoming messages, and routing emails to appropriate team members.
  • Email Tracking to monitor email opens, clicks, and engagement.
  • Automation Rules to streamline email operations, including automatic assignment, tagging, and responses.
  • Shared Gmail Labels for consistent email organization across team members.
  • Shared Email Drafts and Email Notes with @-mentions for internal team communication within email threads.
  • Email Delegation to assign emails as tasks to specific team members.
  • Email Templates for standardized and efficient communication.
  • Custom Views and Email Tags for personalized email organization and filtering.
  • Email Analytics to gain insights into team performance and email engagement.

use cases

Who Should Use Gmelius?

Gmelius is primarily designed for teams within organizations that heavily rely on Gmail and Google Workspace for communication and collaboration. Its features cater to specific departmental needs, enhancing productivity and streamlining email-centric workflows.

  • Customer Support Teams: To manage shared support inboxes, assign tickets, track customer inquiries, and automate responses.
  • Sales Teams: For managing sales outreach, tracking email engagement, utilizing email templates, and scheduling meetings.
  • Marketing Teams: To manage shared marketing inboxes, collaborate on campaigns, and track email performance.
  • Operations Teams: For delegating tasks, organizing project-related emails, and automating routine email processes.
  • Small to Medium Businesses (SMBs): Seeking to enhance team collaboration and email management within their existing Google Workspace environment without adopting a separate helpdesk system.

how to use

How to Use Gmelius

To begin using Gmelius, users typically install the Gmelius browser extension for Gmail, which integrates the platform's features directly into their Google Workspace environment. The setup process involves connecting a Gmail account and configuring shared inboxes or collaboration boards.

  • 1Install the Gmelius browser extension for Google Chrome or other supported browsers.
  • 2Connect your Gmail or Google Workspace account to Gmelius.
  • 3Configure shared inboxes for team email addresses (e.g., support@, info@).
  • 4Invite team members to shared inboxes and assign roles.
  • 5Set up automation rules for email assignment, tagging, and responses.
  • 6Utilize AI assistants for drafting replies and managing incoming email flow.

pricing

Gmelius Pricing & Plans

Gmelius operates on a paid subscription model, offering various tiers designed to accommodate different team sizes and feature requirements. Specific pricing details are available on the official Gmelius pricing page.

Pros

  • +Seamless integration directly within the Gmail and Google Workspace interface.
  • +AI-powered assistants (Meli) for drafting, sorting, and routing emails, with planned autonomous capabilities by 2026.
  • +Comprehensive shared inbox functionality preventing duplicate replies and ensuring accountability.
  • +Robust automation rules for streamlining email workflows and task delegation.
  • +Facilitates internal team collaboration through shared drafts, notes, and @-mentions within email threads.

Cons

  • Some users report occasional slow loading times, potentially affecting Gmail's overall speed.
  • The mobile application has been noted as an area requiring improvement for enhanced functionality.
  • New users may experience a learning curve of 2-3 hours due to the extensive feature set.
  • Automation capabilities for large-scale cold email outreach are considered elementary compared to dedicated outreach platforms.
  • Not designed for extensive multi-channel outreach beyond email, unlike competitors like Missive.

Policies

Pricing Page

View Pricing

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Gmelius vs Competitors

Gmelius competes in the market of Gmail-native collaboration and shared inbox solutions. While it excels in integrating directly into Google Workspace, its positioning varies when compared to alternatives that offer broader multi-channel support or specialized helpdesk functionalities.

1

Operates entirely within Gmail, offering a full help desk experience with AI capabilities for tasks like suggesting templates and detecting thank you messages.

Hiver is a direct competitor that integrates directly within Gmail, similar to Gmelius, but focuses more on support workflows without the project management layer (like Kanban boards) that Gmelius provides.

2

Transforms Gmail into a Kanban-style shared inbox, allowing teams to manage email conversations visually as tasks on boards.

Drag offers a unique Kanban pipeline view within Gmail, which is a different visual workflow approach compared to Gmelius's broader collaborative workspace features, though both offer shared inboxes and automation.

3

Combines shared email, SMS, WhatsApp, and social channels with internal chat, assignments, and live co-drafting in a single collaborative client.

Missive offers a more comprehensive multi-channel communication platform with integrated chat and co-drafting, whereas Gmelius is more focused on enhancing Gmail itself with shared inbox and automation features.

4
Google Groups Collaborative Inbox

Provides basic shared inbox functionality within Google Workspace, allowing teams to assign conversations and use labels without additional software.

This is a free, native Google Workspace feature that offers basic shared inbox capabilities like assignment and labels, but lacks the advanced automation, tracking, and AI-powered features found in Gmelius.

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