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Elevate your contact center analytics with Speechmatics ASR.
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overview
Speechmatics ASR is an automatic speech recognition engine designed to empower contact centers with comprehensive analytics. By providing real-time transcription and advanced understanding of diverse accents, it transforms audio into actionable insights.
features
Our ASR technology stands out with its innovative features designed specifically for critical applications. From low-latency responses to exceptional language support, Speechmatics caters to diverse user requirements.
use_cases
Speechmatics ASR is ideal for various sectors, including contact centers, media, and healthcare. Its versatility makes it the go-to solution for capturing and analyzing spoken language efficiently.
Our technology has been independently benchmarked to deliver industry-leading accuracy, resulting in significantly fewer errors than competing solutions.
Speechmatics ASR features extensive language and accent coverage, capable of handling over 50 languages and accommodating code-switching and accents seamlessly.
Yes, our ASR system provides under one-second latency, making it ideal for live broadcasting, customer support, and enterprise meetings.