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Smarty Agents Review

Smarty Agents provides an AI phone assistant for businesses that answers calls, books appointments, and qualifies leads 24/7.

shipped Aug 15, 2026chatbotpaid
chatbotvoice
Smarty Agents — product screenshot

Why it matters

1Offers AI phone agents for businesses, fully set up by the company within 48 hours.
2Supports 24/7 call answering, automatic appointment booking, and lead qualification.
3Integrates with CRM systems, calendars, databases, and communication tools.
4Pricing tiers include Starter at €149/mo, Business at €299/mo, and Enterprise starting at €599/mo.

About Smarty Agents

Business Model
Subscription SaaS
Usage Pricing
€0.15 for additional minutes in Starter plan per minute
Platforms
Web, API
Target Audience
Businesses needing call handling and appointment booking solutions.

Pricing Plans

Starter plan
€149/mo
  • • 1000 minutes
  • • €0.15 per additional minute
  • • no parallel calls
  • • 1 phone number
Business plan
€299/mo
  • • 3000 minutes
  • • €0.12 per additional minute
  • • 3 concurrent calls
  • • 3 phone numbers
Enterprise plan
starting at €599/mo
  • • 3000+ minutes
  • • custom concurrent calls
  • • custom phone numbers
  • • 50+ languages

Cost Examples

  • • 3000 minutes in Business plan

Screenshots

overview

What is Smarty Agents?

Smarty Agents is a conversational AI tool developed by Smarty Agents that enables businesses to automate customer service, sales, and lead capture through AI phone agents. It provides human-like interaction, operates 24/7, and can be fully set up by the company within 48 hours.

features

Key Features of Smarty Agents

Smarty Agents offers a comprehensive suite of features designed to automate and enhance business communication and customer interaction. These capabilities are built to provide efficient, round-the-clock service.

  • Automated call answering 24/7
  • Direct appointment booking into calendars
  • Lead qualification and capture
  • Multilingual support for diverse customer bases
  • Voicemail to email transcription
  • Human-like conversational interaction
  • Integration with existing CRM systems and data sources
  • Support for platforms like Five9, Talkdesk, Nice CXone, Genesys Cloud CX, and Salesforce
  • AI-powered conversational forms for website visitors
  • Outbound and follow-up sequences for sales and marketing

use cases

Who Should Use Smarty Agents?

Smarty Agents is designed for businesses across various sectors that require automated, scalable solutions for customer interaction, lead management, and appointment scheduling. Its 24/7 availability and integration capabilities make it suitable for operations with high call volumes or extended service hours.

  • E-commerce Businesses: For 24/7 customer support, order inquiries, and lead capture.
  • Dental & Medical Practices: For automated appointment booking, rescheduling, and patient inquiries.
  • Real Estate Agencies: For qualifying leads, scheduling property viewings, and answering common questions.
  • Law Firms & Advisors: For initial client intake, scheduling consultations, and providing information.
  • Fitness & Wellness Centers: For booking classes, managing memberships, and answering facility-related questions.

how to use

How to Use Smarty Agents

Smarty Agents provides a streamlined setup process, with the company handling the full configuration of AI agents within 48 hours. Users primarily interact with the platform to define requirements and monitor performance.

  • 1Contact Smarty Agents for a demo and to discuss specific business requirements.
  • 2Provide necessary business data and knowledge base for AI agent training.
  • 3Smarty Agents team configures and deploys the AI phone agents.
  • 4Integrate the AI agents with existing CRM systems, calendars, and communication tools.
  • 5Monitor agent performance and customer interactions through the platform dashboard.
  • 6Adjust agent parameters or provide additional training data as needed.

pricing

Smarty Agents Pricing & Plans

Smarty Agents offers a tiered pricing structure designed to accommodate businesses of varying sizes and operational needs. All plans are subscription-based, with additional costs for exceeding minute quotas on lower tiers.

  • Starter plan: €149/month. Includes core features with a limit on minutes, additional minutes at €0.15 per minute.
  • Business plan: €299/month. Offers expanded capabilities and higher minute allowances, such as 3000 minutes.
  • Enterprise plan: Starting at €599/month. Provides unlimited AI Agents, higher credit limits, unlimited storage, unlimited website scraping, unlimited team members, a dedicated Success Manager (CSM), and Service Level Agreements (SLAs).

Pros

  • +Provides 24/7 automated call answering and customer support.
  • +Automates appointment booking directly into calendars.
  • +Efficiently qualifies and captures leads, improving sales pipelines.
  • +Offers human-like interaction using multiple advanced LLMs.
  • +Full setup and configuration handled by the Smarty Agents team within 48 hours.
  • +Integrates with existing CRM systems, calendars, and communication tools.

Cons

  • −Specific user reviews for the AI agent platform are not readily available or distinguishable from other 'Smarty' products.
  • −API availability is listed as 'No', which may limit custom integration for some users.
  • −Pricing tiers may be a barrier for very small businesses or startups.
  • −Reliance on company setup means less direct control over initial configuration for users.

Policies

Pricing Page

View Pricing→

Similar Tools

Smarty Agents vs Competitors

Smarty Agents positions itself as an enterprise-grade AI solution without the typical enterprise price tag, emphasizing its use of multiple advanced LLMs and a hybrid Retrieval-Augmented Generation (RAG) pipeline. It focuses on minimizing hallucinations by citing sources from the client's own knowledge base.

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