AI Tool

Transform Your ITSM with ServiceNow Now Assist

Seamless automation powered by generative AI.

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AutomateBack-OfficeIT Tickets
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1Accelerate ticket resolution with intelligent automation.
2Enhance back-office efficiency and productivity.
3Streamline IT workflows for a smoother user experience.

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overview

What is ServiceNow Now Assist?

ServiceNow Now Assist is a generative agent integrated into your IT Service Management (ITSM) flows, designed to automate and accelerate the ticket resolution process. By leveraging advanced AI technology, it enhances the efficiency of back-office operations and transforms the way IT teams handle requests.

  • 1Integrates effortlessly into existing ITSM tools.
  • 2Delivers quick and accurate ticket resolutions.
  • 3Increases team productivity and reduces workload.

features

Powerful Features of Now Assist

Now Assist is equipped with powerful features that simplify IT ticket management and improve service delivery. With real-time insights and automated responses, your team can focus on high-impact tasks while maintaining exceptional service levels.

  • 1AI-driven insights for proactive decision making.
  • 2Automated ticket prioritization and categorization.
  • 3Seamless collaboration across teams and departments.

use cases

Real-World Applications

Organizations across various industries are leveraging Now Assist to enhance their ITSM processes. Whether it’s for handling user requests, incident management, or change approvals, Now Assist is adaptable to diverse IT environments.

  • 1Streamlining incident resolution for IT support.
  • 2Enhancing communication between IT and end-users.
  • 3Automating repetitive tasks to free up valuable resources.

Frequently Asked Questions

+What industries can benefit from ServiceNow Now Assist?

ServiceNow Now Assist is versatile and can benefit industries such as healthcare, finance, education, and technology by improving their IT service management processes.

+Is ServiceNow Now Assist easy to integrate with existing systems?

Yes, ServiceNow Now Assist is designed for seamless integration with your current ITSM tools, ensuring a smooth transition and minimal disruption.

+What is the pricing model for ServiceNow Now Assist?

ServiceNow Now Assist operates on a paid subscription model, providing tailored solutions to meet your organization's specific needs and scale.