AI Tool

Transform Your ITSM with ServiceNow Now Assist

Seamless automation powered by generative AI.

Accelerate ticket resolution with intelligent automation.Enhance back-office efficiency and productivity.Streamline IT workflows for a smoother user experience.

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AutomateBack-OfficeIT Tickets
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overview

What is ServiceNow Now Assist?

ServiceNow Now Assist is a generative agent integrated into your IT Service Management (ITSM) flows, designed to automate and accelerate the ticket resolution process. By leveraging advanced AI technology, it enhances the efficiency of back-office operations and transforms the way IT teams handle requests.

  • Integrates effortlessly into existing ITSM tools.
  • Delivers quick and accurate ticket resolutions.
  • Increases team productivity and reduces workload.

features

Powerful Features of Now Assist

Now Assist is equipped with powerful features that simplify IT ticket management and improve service delivery. With real-time insights and automated responses, your team can focus on high-impact tasks while maintaining exceptional service levels.

  • AI-driven insights for proactive decision making.
  • Automated ticket prioritization and categorization.
  • Seamless collaboration across teams and departments.

use_cases

Real-World Applications

Organizations across various industries are leveraging Now Assist to enhance their ITSM processes. Whether it’s for handling user requests, incident management, or change approvals, Now Assist is adaptable to diverse IT environments.

  • Streamlining incident resolution for IT support.
  • Enhancing communication between IT and end-users.
  • Automating repetitive tasks to free up valuable resources.

Frequently Asked Questions

What industries can benefit from ServiceNow Now Assist?

ServiceNow Now Assist is versatile and can benefit industries such as healthcare, finance, education, and technology by improving their IT service management processes.

Is ServiceNow Now Assist easy to integrate with existing systems?

Yes, ServiceNow Now Assist is designed for seamless integration with your current ITSM tools, ensuring a smooth transition and minimal disruption.

What is the pricing model for ServiceNow Now Assist?

ServiceNow Now Assist operates on a paid subscription model, providing tailored solutions to meet your organization's specific needs and scale.