AI Tool

Relay.app Review

Relay.app was an AI-powered workflow automation platform designed for teams to connect applications and automate repetitive tasks without code.

shipped Jul 3, 2026image-generationfreemium

Domain rating72Monthly visits12K/mo

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Why it matters

1Relay.app integrated with over 200 applications for workflow automation.

2The platform offered a freemium pricing model, with a Pro Plan at $20/month and usage pricing of $0.05 per automation run.

3Relay.app achieved SOC 2 Type II and ISO/IEC 27001:2022 compliance, with HIPAA alignment.

4It featured 'human-in-the-loop' capabilities, allowing for human oversight in AI-driven workflows.

About Relay.app

Business Model

Freemium SaaS

Usage Pricing

$0.05 per automation run

Free Credits

100 free automation runs

Team Size

51-100

Funding

Bootstrapped

Platforms

Web, API

Target Audience

Businesses looking to automate operations

Pricing Plans

Free Plan

Free

• Access to basic features
• Limited automation runs
• Community support

Pro Plan

$20/mo

• Unlimited automation runs
• Advanced features
• Priority support

Enterprise Plan

Contact for Pricing / monthly

• Custom solutions
• Dedicated support
• Enhanced security features

Cost Examples

• Automate 10 tasks: ~$0.50
• Monthly subscription with unlimited runs: $20

API Docs

Specs

API Docs

View Documentation →

API Available

Yes, public API

Screenshots

overview

What is Relay.app?

Relay.app was an AI-powered workflow automation platform that enabled teams to connect their everyday tools and automate repetitive work without code. It allowed users to build AI agents and workflows by describing desired automations, integrating AI actions, conditional logic, and human approvals. The platform was designed for non-technical users to create intelligent, end-to-end workflows with features like branching logic and in-flow approvals. Relay.app was in the process of shutting down, with new sign-ups disabled on July 16, 2026, and all services ceasing by September 14, 2026.

features

Key Features of Relay.app

Relay.app provided a suite of features designed to facilitate AI-powered workflow automation with a focus on user accessibility and oversight. Its core functionality revolved around a no-code interface for building complex automations.

Chat-based editing of workflows for intuitive creation and modification.
Integration with over 200 applications, including Gmail, Slack, HubSpot, Notion, Stripe, and Airtable.
AI-powered automation capabilities for tasks such as summarization, translation, and data extraction.
Customizable workflow triggers to initiate automations based on specific events.
Human-in-the-loop features, enabling manual review and approval steps within automated workflows.
Intuitive, no-code AI agent builder with pre-built capabilities for various use cases.
API availability for advanced integration and custom development (docs at https://docs.relay.app/).
Compliance with SOC 2 Type II, ISO/IEC 27001:2022, and HIPAA alignment for data security and privacy.
Data Processing Addendum (DPA) available at https://relay.app/legal/data-processing-addendum.

use cases

Who Should Use Relay.app?

Relay.app was primarily targeted at business and operations teams seeking to automate repetitive tasks and integrate AI into their workflows without extensive coding knowledge. Its design catered to organizations requiring human oversight in automated processes.

Business and operations teams: For automating routine tasks across multiple applications like lead qualification, deal pipeline reporting, and employee onboarding.
Mid-sized SaaS companies, agencies, and service firms: To streamline operations such as invoicing, lead qualification, and sales growth with integrated AI and human approvals.
Non-technical users: Individuals and small businesses looking to build AI agents and workflows by describing desired automations through a user-friendly interface.
Organizations requiring compliance: Teams needing SOC 2 Type II, ISO/IEC 27001:2022, and HIPAA-aligned solutions for data processing and privacy.
Teams needing human oversight: For workflows where human judgment is critical, such as AI-assisted email triage with approval before outreach, or contract drafting with manual review steps.

how to use

How to Use Relay.app

Relay.app provided a no-code interface for building AI-powered workflows. Users could describe their desired automation, and the platform would assist in constructing the workflow.

1Access the Relay.app platform via a web browser at https://relay.app/.
2Utilize the chat-based editor to describe the desired automation or select from pre-built templates.
3Connect relevant applications from the 200+ available integrations (e.g., Slack, HubSpot, Airtable).
4Define workflow triggers and add AI actions for tasks like summarization or data extraction.
5Incorporate 'human-in-the-loop' steps for approvals or manual data entry where human oversight is required.
6Test and deploy the workflow to automate specific business operations.

pricing

Relay.app Pricing & Plans

Relay.app operated on a freemium model, offering a free tier and paid plans with additional features and higher usage limits. Usage beyond plan limits incurred additional costs. New sign-ups and upgrades were disabled as of July 16, 2026, due to the platform's impending shutdown.

Free Plan: Free, includes 100 free automation runs.
Pro Plan: $20/month, offering expanded capabilities and usage.
Enterprise Plan: Contact for Pricing, designed for larger organizations with custom requirements.
Usage Pricing: $0.05 per automation run beyond plan inclusions. For example, automating 10 tasks would cost approximately $0.50.

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Pros

+Intuitive, no-code interface made it accessible for non-technical users to build complex workflows.
+Integrated 'human-in-the-loop' features allowed for essential human oversight and approval in AI-driven processes.
+Native AI capabilities (GPT-4o, Claude, Gemini) were built directly into workflows without requiring external API key management.
+Strong compliance posture, including SOC 2 Type II, ISO/IEC 27001:2022, and HIPAA alignment.
+Positive user reception for customer support, often cited as responsive and helpful.

Cons

−Limited number of integrations (200+) compared to competitors like Zapier (7000+).
−The platform is in the process of shutting down, with new sign-ups disabled as of July 16, 2026, and full cessation of services by September 14, 2026.
−Existing free accounts and data will be permanently deleted after August 15, 2026.
−Paying customers had a limited 60-day transition period (until September 14, 2026) to migrate data and workflows.

Policies

Pricing Page

View Pricing→

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Relay.app vs Competitors

Relay.app positioned itself as an AI-powered workflow automation platform with a unique emphasis on 'human-in-the-loop' processes. While it competed with broader automation tools, its AI-native approach and user-friendly interface were key differentiators prior to its shutdown.

n8nOn Stork

It is an open-source workflow automation platform with native AI nodes, offering self-hosting for full control over data and infrastructure.

While n8n offers similar no-code AI automation capabilities, it provides more flexibility and control through self-hosting and code escape hatches, which means you take on more operational responsibility compared to Relay.app's fully managed experience.

MakeOn Stork

Make (formerly Integromat) excels with a highly visual canvas builder for complex, multi-path workflows and granular execution control.

Make offers a visual builder similar to Relay.app but is often praised for handling more intricate logic and data transformations, which might have a slightly steeper learning curve for absolute beginners compared to Relay.app's super user-friendly interface.

ZapierOn Stork Compare

Zapier boasts the largest integration library, making it the fastest way to connect thousands of SaaS tools and add AI steps.

Zapier provides unparalleled breadth of integrations and ease of initial setup for common automations, but its AI capabilities, while growing, might not be as deeply integrated or agent-focused as Relay.app's AI-native approach.

MindStudioOn Stork

MindStudio is explicitly designed for building powerful AI agents with a visual, no-code builder and over 100 templates for various use cases.

MindStudio offers a very similar 'build AI agents no-code' experience to Relay.app, with a strong focus on agent creation and templates. The trade-off might be a slightly different ecosystem of pre-built capabilities or integrations compared to Relay.app's specific offerings.

GumloopOn Stork

Gumloop is an AI-native workflow builder that connects with any app and combines it with premium LLM models to create powerful automated workflows.

Gumloop is highly focused on building LLM-powered AI agents and workflows with an easy-to-use interface, making it very similar in product shape to Relay.app. The primary difference might be in the specific pre-built AI capabilities and the pricing model, as Gumloop does not explicitly advertise a free tier.