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Progress AI Observability Review

Progress AI Observability provides tools to trace workflows, debug agent failures, control costs, and evaluate the quality of AI outputs in production environments.

shipped Aug 7, 2026agentsfreemium
Domain rating83Monthly visits122K/mo
agents
Progress AI Observability — product screenshot

Why it matters

1Offers a freemium pricing model with a Free Forever tier at $0.
2Supports .NET, Python, and JavaScript/TypeScript development environments.
3Integrates with popular AI frameworks including Semantic Kernel, LangChain, and LlamaIndex.
4Provides an API for programmatic access and integration.

About Progress AI Observability

Usage Pricing
$8 USD per additional 100K units per units
Free Credits
10,000 units
Headquarters
Telerik, Bulgaria
Platforms
.NET, Python, JavaScript/TypeScript
Target Audience
Professional teams building and running AI-powered applications.

Pricing Plans

Free Forever
$0 / monthly
  • Includes 10,000 units
  • Retention: 7 days
  • Agent Trace Explorer
  • LLM request and prompt logging
Starter
$29 / monthly
  • Includes 200,000 units
  • Retention: 30 days
  • Full Cost Attribution (per-agent, per-model, total costs)
  • Real-Time & Historical LLM-as-a-Judge Evaluations
Pro
$299 / monthly
  • Includes 1,000,000 units
  • Retention: 60 days
  • SSO Included
Enterprise
Starting at $3,000 / monthly
  • Custom trace volume
  • Retention: Infinite
  • BYOS data residency options for teams with strict data control requirements
  • Enterprise governance with audit logs, access controls and SLA commitments

Cost Examples

  • Free Forever plan includes 10,000 units.
  • Starter plan costs $29/month for 200,000 units.

Specs

API Available

Yes, public API

overview

What is Progress AI Observability?

Progress AI Observability is an AI observability tool developed by Progress that enables professional teams building and running AI-powered applications to trace workflows, debug agent failures, control costs, and evaluate the quality of AI outputs in production environments. It is designed for teams using .NET, Python, and JavaScript/TypeScript, providing comprehensive visibility into the complex, non-deterministic behavior of AI systems.

features

Key Features of Progress AI Observability

Progress AI Observability offers a suite of features designed to provide full visibility into AI agents and LLM-powered applications, enabling confident AI feature releases and continuous improvement.

  • Trace execution paths across prompts, models, and tools for detailed workflow analysis.
  • Debug AI agent failures, including skipped tools, retrieval issues, bad context, hallucinations, and weak responses.
  • Track and reduce AI spend by monitoring token usage and associated costs.
  • Evaluate AI outputs using LLM-as-a-Judge evaluations and quality scoring.
  • Integrations with popular AI frameworks such as Semantic Kernel, LangChain, and LlamaIndex.
  • Capture trace-level data including prompts, responses, model calls, retrieval steps, and tool use.
  • Measure latency, token usage, and cost signals for performance and efficiency analysis.
  • Support for enterprise-grade compliance features like audit trails and PII redaction.

use cases

Who Should Use Progress AI Observability?

Progress AI Observability is primarily targeted at professional teams, engineering teams, and developers working with AI-powered applications, especially those leveraging Large Language Models (LLMs) and AI agents in production environments.

  • Professional teams building and running AI-powered applications: To gain full visibility into AI agents and LLM-powered applications, ensuring confident AI feature releases.
  • Engineering teams: For tracing and observing AI agent execution paths across prompts, models, and tools, and for debugging AI agent failures.
  • Developers (.NET, Python, JavaScript): To control and track AI spend, evaluate the quality of AI outputs, and improve prompts, models, retrieval, tools, and workflows over time using production traces.

how to use

How to Use Progress AI Observability

To begin using Progress AI Observability, developers can integrate the platform's SDKs into their .NET, Python, or JavaScript/TypeScript AI applications. The platform then automatically captures trace-level data for monitoring and analysis.

  • 1Sign up for a Progress AI Observability account, starting with the Free Forever plan.
  • 2Integrate the appropriate SDK (for .NET, Python, or JavaScript/TypeScript) into your AI agent or LLM application.
  • 3Configure your application to send trace data, including prompts, responses, and model calls, to the platform.
  • 4Utilize the platform's dashboard to observe AI agent execution paths and identify potential failures.
  • 5Implement LLM-as-a-Judge evaluations to assess and improve the quality of AI outputs.
  • 6Monitor token usage and costs to manage and optimize AI spend.

pricing

Progress AI Observability Pricing & Plans

Progress AI Observability operates on a freemium model, offering a free tier and several paid subscription plans tailored to different usage levels and organizational needs. All plans include usage pricing for additional units beyond the base allowance.

  • Free Forever: $0 per month, includes 10,000 units.
  • Starter: $29 per month, includes 200,000 units.
  • Pro: $299 per month.
  • Enterprise: Starting at $3,000 per month, designed for large organizations with advanced requirements.
  • Usage Pricing: $8 USD per additional 100,000 units across all paid plans.

Pros

  • +Native .NET support and first-class Semantic Kernel integration, beneficial for Microsoft-ecosystem teams.
  • +Comprehensive debugging capabilities for multi-step AI agent workflows, including hallucination detection and retrieval issues.
  • +Detailed cost control and tracking of AI spend, including token usage.
  • +Enterprise-grade compliance features such as audit trails, PII redaction, and data residency controls.
  • +Support for multiple programming languages: .NET, Python, and JavaScript/TypeScript.
  • +Freemium pricing model with a functional free tier for initial exploration.

Cons

  • As a newly launched product (August 6, 2026), extensive user reviews and long-term community feedback are not yet widely available.
  • While offering broad language support, its deep integration with specific frameworks like LangChain might not be as native as dedicated tools like LangSmith.
  • The usage-based pricing for additional units could become a significant cost factor for high-volume applications.
  • Requires integration of SDKs into existing applications, which may involve development effort.

Similar Tools

Progress AI Observability vs Competitors

Progress AI Observability competes in the growing market of AI observability tools, differentiating itself through native .NET support, first-class Semantic Kernel integration, and enterprise-grade compliance features.

1

It is specifically designed for debugging, testing, evaluating, and monitoring LLM applications built with LangChain, offering detailed trace views and dataset management.

While LangSmith excels in deep integration with LangChain-based applications and offers robust evaluation features, it might require adopting LangChain for full benefit, whereas Progress AI Observability supports .NET, Python, and JavaScript more broadly.

2
OpenReplay

OpenReplay provides full session replay, performance monitoring, and error tracking, which can be extended to observe AI-driven applications by capturing user interactions and backend calls.

OpenReplay is a broader session replay and monitoring tool that can be adapted for AI observability, offering deep insights into user experience. However, it doesn't have built-in AI-specific cost control or quality evaluation metrics like Progress AI Observability, requiring more manual integration for those aspects.

3

Helicone focuses on providing a proxy for LLM APIs, offering features like caching, rate limiting, cost tracking, and detailed request/response logging for various LLM providers.

Helicone provides excellent cost control and detailed logging for LLM API interactions, which is a core part of AI observability. It offers less direct agent debugging and workflow tracing compared to Progress AI Observability, focusing more on the API layer rather than the application logic itself.

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