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Inquio Review

Inquio analyzes conversational AI interactions to provide insights on bot performance, identifying issues and offering actionable recommendations.

shipped Aug 25, 2026freemium
Inquio — product screenshot

Why it matters

1Offers a freemium model with a Starter plan providing up to 1,000 conversations per month.
2Launched on Product Hunt on August 5, 2026, featuring its 'Bot Report Card'.
3Provides an API for Enterprise-tier users to access data.
4Growth plan is priced at $0.012 per conversation, with a minimum monthly charge of $0.

About Inquio

Business Model
Subscription SaaS
Usage Pricing
$0.012 per conversation
Headquarters
Dover, DE, USA

Pricing Plans

Starter
Free
  • • 1,000 conversations max
  • • 1 report card every 30 days
  • • 3 identified issues per report
  • • 3 recommendations per report
Growth
$0.012 / per conversation
  • • Everything in Starter, plus
  • • Unlimited report cards
  • • Unlimited identified issues
  • • Unlimited recommendations
Enterprise
Custom
  • • Everything in Growth, plus
  • • Enterprise-grade security
  • • Single sign-on (SSO)
  • • Dedicated support & SLA

Cost Examples

  • • Usage is rounded to the nearest conversation.

Specs

API Available

Yes, public API

overview

What is Inquio?

Inquio is a Bot QA Platform for Chatbots & Conversational AI tool developed by Inquio that enables support, sales, compliance, and product teams to audit and improve the performance of conversational AI systems. It transforms raw conversation data into actionable insights, identifying issues such as hidden failures, customer frustration, and missed sales opportunities.

features

Key Features of Inquio

Inquio provides a suite of features designed to enhance the performance and governance of conversational AI systems. These capabilities focus on detailed analysis and actionable insights, moving beyond basic analytics to provide specific recommendations for improvement.

  • Analyze conversations to identify performance issues.
  • Receive comprehensive 'Bot Report Cards' detailing identified issues.
  • Identify specific problems within conversations, ranked by severity.
  • Benchmark bot performance against industry averages and across various metrics.
  • Generate actionable recommendations to improve bot functionality.
  • Utilize the proprietary Inquio Score™ to gauge overall bot performance.
  • Support for static CSV upload for conversation data.
  • Customizable reports for detailed analysis.
  • Advanced integrations for Growth and Enterprise plans.

use cases

Who Should Use Inquio?

Inquio is designed for organizations and teams managing conversational AI systems, providing tools to ensure optimal performance, compliance, and business value from bot interactions. Its capabilities cater to various departments seeking to leverage conversation data effectively.

  • Support Teams: To uncover invisible failures and customer frustration in chatbot interactions, improving service quality.
  • Sales Teams: To identify purchase intent, churn signals, and missed sales opportunities within conversations.
  • Compliance Teams: For AI Governance, proactively monitoring and detecting risks in bot responses before they escalate.
  • Product Teams: To turn conversations into business intelligence, informing product development and feature prioritization.
  • Leadership Teams: To make better decisions based on real human conversation data, benchmarking performance across topics and channels.

how to use

How to Use Inquio

Inquio simplifies the process of auditing chatbot performance by allowing users to upload conversation data and receive an AI-powered report. The platform is designed for 'zero manual setup', streamlining the analysis process.

  • 1Sign up for an Inquio account, selecting either the Starter, Growth, or Enterprise plan.
  • 2Upload conversation data, typically via static CSV for Starter, or through advanced integrations for Growth/Enterprise.
  • 3Inquio's AI analyzes the uploaded conversations to identify issues and generate insights.
  • 4Receive a 'Bot Report Card' detailing identified issues, their severity, and actionable recommendations.
  • 5Review the Inquio Score™ and benchmark comparisons to understand overall bot performance.
  • 6Implement the provided recommendations to improve the conversational AI system's functionality.

pricing

Inquio Pricing & Plans

Inquio operates on a freemium model, offering a free tier for basic usage and tiered plans that scale with conversation volume and feature requirements. Usage is rounded to the nearest conversation, with a minimum monthly charge of $0.

  • Starter (Free): Includes up to 1,000 conversations per month, 1 report card every 30 days, 3 identified issues per report, 3 recommendations per report, and allows sharing/exporting reports and static CSV upload.
  • Growth ($0.012/conversation): The most popular plan, includes everything in Starter, plus unlimited report cards, identified issues, and recommendations, customizable reports, and advanced integrations.
  • Enterprise (Custom): Offers everything in Growth, along with enterprise-grade security, Single Sign-On (SSO), dedicated support and Service Level Agreements (SLA), admin controls, and API data access.

Pros

  • +Provides specific, actionable recommendations for bot improvement.
  • +Offers a 'zero manual setup' approach for quick implementation.
  • +Includes a free tier ('Starter') for up to 1,000 conversations per month.
  • +Features the proprietary Inquio Score™ for objective performance measurement.
  • +Identifies 'invisible failures' and business opportunities within conversations.
  • +Supports benchmarking performance across various metrics and time periods.

Cons

  • −Extensive user reviews are not widely available due to its recent launch (August 5, 2026).
  • −Advanced integrations and API access are restricted to higher-tier plans.
  • −The Growth plan is usage-based, which may lead to variable monthly costs for high-volume users.
  • −Focuses specifically on bot QA, potentially requiring integration with other platforms for full conversational AI lifecycle management.

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