ELY provides an AI receptionist service for hotels, managing guest interactions 24/7 across platforms like WhatsApp and Viber, and facilitating direct bookings.
Why it matters
API Available
overview
ELY is an AI receptionist tool that enables hotels, resorts, and accommodations to manage guest interactions 24/7. It integrates with messaging platforms such as WhatsApp and Viber to provide continuous guest support and facilitate direct bookings. The platform also performs daily checks on hotel information to ensure accuracy in guest communication and provides monthly visibility reports.
features
ELY offers a suite of features designed to automate and enhance guest communication for hotels, focusing on 24/7 availability and direct booking facilitation.
use cases
ELY is designed for various types of accommodations seeking to automate guest communication, improve direct booking rates, and provide round-the-clock support.
how to use
To utilize ELY, hotels typically integrate the platform with their existing communication channels and booking systems. The setup involves configuring the AI receptionist to respond to common guest queries and manage booking requests.
pricing
ELY operates on a freemium business model, offering a basic tier with core functionalities and potentially more advanced features or higher usage limits under paid plans. Specific pricing details for paid tiers are not publicly disclosed but the freemium model allows initial access.
Similar Tools
ELY competes with several AI-powered solutions in the hospitality sector, each offering distinct features and pricing models.
It is a self-hosted, open-source AI chatbot specifically for hotels, offering full data control and no subscription fees.
Unlike ELY's freemium SaaS model, Jack The Butler requires self-hosting and some technical setup, but offers complete control over data and avoids recurring subscription costs.
It is an AI concierge purpose-built for independent hotels, focusing on quick setup and flat, predictable pricing.
FrontLayer offers a clear, flat-fee pricing model without commissions and emphasizes quick, self-serve setup for independent hotels, whereas ELY is freemium and integrates with more messaging platforms.
Aria focuses on answering guest questions directly from the hotel's website content and guiding guests to direct bookings without inventing information.
Aria has a clear, simple pricing structure and emphasizes using existing website content for answers, whereas ELY is freemium and integrates with more messaging platforms.
Offers a free-forever AI hotel chatbot plan designed for small accommodations, including multilingual support and direct booking assistance.
inHotel.io provides a genuinely free tier for basic AI chatbot functionality, making it accessible for smaller properties, while ELY's freemium model might have more advanced features locked behind paid tiers.
An AI-powered communication platform for hotels offering omnichannel messaging, direct booking guidance, and deep PMS integrations.
HiJiffy is a more established and comprehensive omnichannel solution with deeper integrations and broader channel support than ELY, but it starts at a higher price point without a free tier.
More on Stork
Other tools in this category, matched by shared tags
One short daily email of tools worth shipping. No drip funnel.
one email a day · unsubscribe in two clicks · no third-party tracking
For builders
AI agents read it. Buyers land on it. It answers in eight languages and over MCP. Your tool can have one like it — live in 24 hours.
