AI Tool

Unlock Precision with Deepgram Nova-2

Transform your contact center experience with our advanced streaming ASR solution.

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BuildModels & APIsASR/TTS
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1Achieve exceptional accuracy with a word error rate consistently below 10%.
2Reduce costs significantly with pricing as low as $0.0043 per minute.
3Engage customers globally with support for 36 languages.

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overview

Overview of Deepgram Nova-2

Deepgram Nova-2 is our latest streaming automatic speech recognition (ASR) tool, designed to enhance the performance of contact center copilots. With advanced algorithms, it delivers fast, accurate, and cost-effective transcription solutions tailored for enterprise applications.

  • 1Optimized for real-time customer interactions
  • 2Supports a wide range of languages for global businesses
  • 3Ideal for call center analytics and conversational AI

features

Key Features

Nova-2 is packed with powerful features that ensure rich transcription experiences. From advanced transcription functionalities to superior model performance, it redefines efficiency.

  • 1Speaker diarization for identifying multiple speakers
  • 2Smart formatting for clearer readability
  • 3Word-level timestamps for enhanced accuracy

use cases

Use Cases for Deepgram Nova-2

Nova-2 is crafted for a myriad of applications in dynamic environments. Whether it's live customer service or nuanced medical transcription, the capabilities are designed to meet diverse needs.

  • 1Real-time event captioning for accessibility
  • 2Conversational AI for seamless customer interactions
  • 3Analytics for improving call center performance

Frequently Asked Questions

+What is the pricing structure for Deepgram Nova-2?

Deepgram Nova-2 is priced at an affordable $0.0043 per minute for pre-recorded audio, making it a cost-effective choice for enterprises.

+How accurate is Deepgram Nova-2?

Nova-2 consistently delivers a word error rate below 10%, ensuring high accuracy across various domains.

+What languages does Deepgram Nova-2 support?

Nova-2 supports a total of 36 languages, including popular options like Spanish, Hindi, and Mandarin, making it suitable for diverse applications.