ElevenLabs Speech AI
Shares tags: build, models & apis, asr/tts
AI Tool
Unlock Precision with Deepgram Nova-2
Transform your contact center experience with our advanced streaming ASR solution.
Achieve exceptional accuracy with a word error rate consistently below 10%.Reduce costs significantly with pricing as low as $0.0043 per minute.Engage customers globally with support for 36 languages.
Tags
BuildModels & APIsASR/TTS
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overview
Overview of Deepgram Nova-2
Deepgram Nova-2 is our latest streaming automatic speech recognition (ASR) tool, designed to enhance the performance of contact center copilots. With advanced algorithms, it delivers fast, accurate, and cost-effective transcription solutions tailored for enterprise applications.
- Optimized for real-time customer interactions
- Supports a wide range of languages for global businesses
- Ideal for call center analytics and conversational AI
features
Key Features
Nova-2 is packed with powerful features that ensure rich transcription experiences. From advanced transcription functionalities to superior model performance, it redefines efficiency.
- Speaker diarization for identifying multiple speakers
- Smart formatting for clearer readability
- Word-level timestamps for enhanced accuracy
use_cases
Use Cases for Deepgram Nova-2
Nova-2 is crafted for a myriad of applications in dynamic environments. Whether it's live customer service or nuanced medical transcription, the capabilities are designed to meet diverse needs.
- Real-time event captioning for accessibility
- Conversational AI for seamless customer interactions
- Analytics for improving call center performance
Frequently Asked Questions
What is the pricing structure for Deepgram Nova-2?
Deepgram Nova-2 is priced at an affordable $0.0043 per minute for pre-recorded audio, making it a cost-effective choice for enterprises.
How accurate is Deepgram Nova-2?
Nova-2 consistently delivers a word error rate below 10%, ensuring high accuracy across various domains.
What languages does Deepgram Nova-2 support?
Nova-2 supports a total of 36 languages, including popular options like Spanish, Hindi, and Mandarin, making it suitable for diverse applications.