AI Tool

Conversly Review

Conversly is a SaaS platform that automates customer engagement and sales conversions across WhatsApp and Instagram using AI-powered agents.

shipped Aug 23, 2026chatbotfreemium

chatbotproductivity

Why it matters

1Offers a freemium pricing model with a free tier.

2Provides a developer API with rate limits up to 150,000 API calls/month on the Pro plan.

3Integrates with WhatsApp, Instagram, Shopify, WooCommerce, and various CRM systems.

4Headquartered in S.A.S. Nagar, Mohali, India.

About Conversly

Business Model

Subscription SaaS

Headquarters

S.A.S. Nagar, Mohali, India

Platforms

Web

Target Audience

Businesses looking to engage customers via WhatsApp and Instagram

Pricing Plans

Growth

$20/mo

• Official WhatsApp Business Platform access
• Instagram conversations
• Team inbox with assignment and tags
• WhatsApp catalog and order templates

Pro

$50/mo

• Everything in Growth
• AI agents for sales and support
• Automation builder
• Appointment booking flows

Enterprise

Custom

• Everything in Pro
• Dedicated account manager
• SSO / SAML
• Custom SLA

Specs

API Available

Yes, public API

overview

What is Conversly?

Conversly is a customer engagement AI tool developed by Conversly (company) that enables businesses to automate customer interactions and drive revenue through WhatsApp and Instagram. It facilitates product discovery, purchase, appointment booking, customer support, and follow-up using AI-powered voice and video agents. The platform aims to provide 24/7 human-like conversations to enhance customer experience and operational efficiency. Conversly (converslyapp.com) focuses on AI-powered customer engagement, while another distinct tool, "Conversly AI," is noted for language coaching.

features

Key Features of Conversly

Conversly offers a suite of features designed to automate and optimize customer interactions across popular messaging platforms, focusing on revenue generation and support efficiency. These capabilities include advanced AI agents for various interaction types and robust integration options.

Automated customer conversations via AI agents.
Sales and appointment conversion through guided interactions.
AI-powered product recommendations for personalized shopping experiences.
Direct integration with WhatsApp and Instagram for omnichannel engagement.
24/7 customer support automation for handling inquiries and issues.
Secure authentication via Login Agent for passwordless voice login.
Video Agent for real-time video calls with screen sharing for collaborative issue resolution.
API access with rate limits: Growth (20,000 calls/month), Pro (150,000 calls/month), Enterprise (Unlimited/Custom).

use cases

Who Should Use Conversly?

Conversly is primarily designed for businesses seeking to leverage AI for enhanced customer engagement and sales across messaging platforms. Its features cater to various industries requiring automated, intelligent interaction.

Ecommerce Businesses: For 24/7 virtual assistance, product recommendations, WhatsApp product discovery, and Instagram sales conversations.
Service Providers (Healthcare, Financial, Travel, Real Estate): To automate appointment scheduling, patient queries, banking inquiries, booking inquiries, and client interactions.
Customer Support Teams: To handle inbound customer calls, common inquiries, and improve response times and efficiency.
Marketing Teams: For engaging leads and automating follow-up processes on WhatsApp and Instagram.

how to use

How to Use Conversly

To begin using Conversly, businesses typically sign up for an account, connect their WhatsApp and Instagram profiles, and then configure AI agents to handle specific conversation flows. The platform provides tools for setting up automated responses and integrating with existing business systems.

1Sign up for a Conversly account at converslyapp.com.
2Connect your WhatsApp Business API and Instagram Professional accounts.
3Configure AI agents for specific use cases such as sales, support, or appointment booking.
4Integrate with existing business tools like Shopify, WooCommerce, Google Calendar, or CRM systems.
5Monitor conversation analytics and agent performance to optimize engagement strategies.
6Utilize the API for custom integrations and advanced automation workflows.

pricing

Conversly Pricing & Plans

Conversly operates on a freemium model, offering a free tier with starter credits and escalating features and API limits across its paid subscription plans. Pricing was updated as of August 8, 2026, for the WhatsApp & Instagram automation platform.

Free Tier: Includes $10 starter credits for initial usage.
Growth Plan: Priced at $20/month, includes 20,000 API calls/month.
Pro Plan: Priced at $50/month, includes 150,000 API calls/month.
Enterprise Plan: Custom pricing, offers unlimited API calls and custom API limits.

Pros

+Offers a freemium model with a free tier and $10 starter credits.
+Provides 24/7 AI-powered voice and video agents for continuous customer engagement.
+Specializes in converting WhatsApp and Instagram conversations into revenue.
+Integrates with a wide range of business tools including Shopify, WooCommerce, and various CRMs.
+Supports secure, passwordless voice authentication for enhanced security.
+Offers scalable API access with varying rate limits across plans.

Cons

−The free tier offers limited starter credits, which may not be sufficient for extensive testing.
−Voice and video quality can be dependent on internet connection stability.
−Primary focus is on customer support and sales use cases, potentially limiting broader AI applications.
−Potential for confusion with other tools also named "Conversly AI" (e.g., language coaching).

Similar Tools

Conversly vs Competitors

Conversly competes in the customer engagement and AI chatbot market, differentiating itself through specialized AI for revenue generation across WhatsApp and Instagram. It faces competition from both generalized messaging platforms and niche solutions.

ManyChatOn Stork

Offers a visual drag-and-drop flow builder for creating automated conversations across multiple messaging platforms including Instagram and WhatsApp.

ManyChat provides a more generalized visual builder for various messaging apps, which might require more manual setup of specific sales/booking flows compared to Conversly's potentially more specialized AI for revenue generation. However, its free tier is robust for basic automation.

ChatwootOn Stork

An open-source customer engagement suite providing a unified inbox for multiple channels, including WhatsApp and Instagram, with automation rules.

Chatwoot offers a powerful open-source solution for managing conversations, but its AI chatbot capabilities for revenue generation might require more custom integration and development compared to Conversly's out-of-the-box AI features. The free option requires self-hosting.

WATIOn Stork

Specializes in WhatsApp Business API solutions, offering a shared team inbox, a no-code chatbot builder, and broadcast features.

WATI is highly focused on WhatsApp, providing robust features for that platform, but it lacks direct Instagram integration, which Conversly offers. It also does not have a free tier.

Respond.ioOn Stork

An omnichannel messaging platform that unifies customer conversations from WhatsApp, Instagram, and other channels into a single inbox with automation and chatbot capabilities.

Respond.io offers a comprehensive omnichannel solution with strong automation, similar to Conversly's scope, but it does not provide a free tier and its AI capabilities might be more focused on routing and basic responses rather than advanced revenue generation out-of-the-box.

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Connect

LinkedInwww.linkedin.com/company/converslyai/