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A direct head-to-head between Smith.ai and Goodcall for 2026. Smith.ai pairs AI with North-America-based human receptionists and per-call pricing for legal and high-stakes intake; Goodcall offers flat-rate, unlimited-minute plans, no-code setup, and HIPAA/SOC 2/ISO compliance for salons, spas, and home services. Includes a comparison table, pricing, best-for guidance, and a clear pick-X-if recommendation.
Pure-AI receptionists (Goodcall, Rosie, Dialzara) answer routine calls 24/7 from $29–$299/month; human services (Ruby) and hybrids (Smith.ai) cost 3–10× more but handle nuance, empathy, and high-stakes calls. This guide compares all three on cost, accuracy, after-hours coverage, and escalation — and shows when a human is actually worth it.
AI receptionists are priced four ways in 2026 — flat subscription, per-minute, per-call, and included-minutes-with-overage. This guide decodes each model with real tiers from Smith.ai, Rosie, Goodcall, Retell AI, Vapi, Bland AI, AgentZap, Voksha and more, exposes the per-minute 'advertised vs all-in' trap, and works a 300-call month through every model so you can estimate your own monthly cost.
