overview
Overview
Luma Health is an AI-driven patient success platform that automates the patient journey. It manages processes from referrals and scheduling to intake, communication, and follow-ups. The platform utilizes AI-powered chatbots and an AI Navigator to handle live inbound calls and after-hours requests conversationally in multiple languages.
It offers comprehensive tools for digital intake, eligibility checks, and payments, with a focus on deep EHR integration, including systems like Epic and athenahealth. Specific features include Fax Transform for closing care gaps from faxed results and the ability to create no-code AI workflows.