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VitaAI (ВитаAI) Review

VitaAI (ВитаAI) is a subscription-based voice AI administrator for clinics that handles calls, appointment confirmations, and review collection.

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VitaAI (ВитаAI) — product screenshot

Why it matters

1Plans start at 18,000 ₽ per month; listed tiers range up to 180,000 ₽ per month.
2Usage pricing is 20 ₽ per minute.
3The service handles calls 24/7, including when clinic administrators are busy or the clinic is closed.
4Named integrations include UIS telephony and Битрикс24 CRM; the product also connects with clinic information systems (МИС).

About VitaAI (ВитаAI)

Business Model
Subscription SaaS
Usage Pricing
20 ₽/min per minute
Headquarters
Москва, Россия
Platforms
Web
Target Audience
Клиники, стоматологии и ветеринарные клиники

Pricing Plans

Старт
18 000 ₽ / monthly
  • • 900 минут включено
  • • ≈ 900 подтверждений или 640–720 входящих разговоров
  • • Сверх пакета — 20 ₽/мин
Клиника
38 000 ₽ / monthly
  • • 2 100 минут включено
  • • ≈ 2 100 подтверждений или 1 500–1 680 входящих
  • • Сверх пакета — 18 ₽/мин
Сеть
82 000 ₽ / monthly
  • • 5 000 минут включено
  • • ≈ 5 000 подтверждений или 3 570–4 000 входящих
  • • Сверх пакета — 16,5 ₽/мин
Крупная сеть
180 000 ₽ / monthly
  • • 12 000 минут включено
  • • ≈ 12 000 подтверждений или 8 570–9 600 входящих
  • • Сверх пакета — 15 ₽/мин

Cost Examples

  • • 900 подтверждений ≈ 900 минут
  • • 640–720 входящих разговоров ≈ 900 минут

Leadership

Владислав ПомогаевОснователь

Screenshots

overview

What is VitaAI (ВитаAI)?

VitaAI (ВитаAI) is a voice AI administrator tool that enables medical, dental, and veterinary clinics to handle patient calls and related administrative tasks. It answers calls when administrators are busy or the clinic is closed, confirms appointments the day before, and collects reviews. The service operates 24/7 and connects with clinic telephony, information systems (МИС), and CRM. Its listed integrations include UIS telephony and Битрикс24 CRM.

features

Key Features of VitaAI (ВитаAI)

VitaAI automates selected clinic communications over voice and text. The product information identifies audio and text as supported modalities and describes a proprietary function-calling capability; specific AI model names are not provided.

  • Answers incoming clinic calls when administrators are busy.
  • Handles calls when the clinic is closed and is described as operating 24/7.
  • Confirms appointments on the day before the scheduled visit.
  • Collects patient reviews.
  • Connects with clinic telephony and medical information systems (МИС).
  • Integrates with UIS telephony and Битрикс24 CRM.
  • Supports multiple clinics.
  • Provides call analytics.
  • States compliance with 152-ФЗ.

use cases

Who Should Use VitaAI (ВитаAI)?

VitaAI is intended for clinics that need automated phone handling and appointment-related communications. The stated target audiences and use cases include medical, dental, and veterinary clinics.

  • Medical clinics handling calls during administrator busy periods or after closing.
  • Dental clinics that need appointment confirmations and call handling.
  • Veterinary clinics seeking automated phone administration.
  • Clinics with multiple locations that need call analytics and multi-clinic support.

how to use

How to Use VitaAI (ВитаAI)

VitaAI is offered as a web-based subscription service for clinics. The available product information identifies telephony, МИС, and CRM connections but does not specify a detailed onboarding process.

  • 1Contact VitaAI through its website to discuss a subscription.
  • 2Select a plan based on the clinic’s requirements.
  • 3Connect the clinic’s telephony system and relevant МИС or CRM; named integrations include UIS and Битрикс24.
  • 4Set up the call-handling and appointment-confirmation tasks required by the clinic.
  • 5Use the service for calls, confirmations, and review collection, and consult call analytics.

pricing

VitaAI (ВитаAI) Pricing & Plans

VitaAI uses a paid subscription model. Listed monthly tiers are Старт at 18,000 ₽, Клиника at 38,000 ₽, Сеть at 82,000 ₽, and Крупная сеть at 180,000 ₽. Usage pricing is listed at 20 ₽ per minute. The available pricing information does not specify plan inclusions or minute allowances.

  • Старт: 18,000 ₽ per month.
  • Клиника: 38,000 ₽ per month.
  • Сеть: 82,000 ₽ per month.
  • Крупная сеть: 180,000 ₽ per month.
  • Usage pricing: 20 ₽ per minute.

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Pros

  • +Handles calls 24/7, including when administrators are busy or the clinic is closed.
  • +Automates appointment confirmations and review collection in addition to call answering.
  • +Lists monthly plans for clinics and networks, with four stated tier prices.
  • +Names UIS telephony and Битрикс24 CRM integrations and also supports connections with МИС.
  • +States 152-ФЗ compliance and supports multiple clinics with call analytics.

Cons

  • −The lowest listed subscription costs 18,000 ₽ per month, and usage is charged at 20 ₽ per minute.
  • −The product information does not describe plan-specific minute allowances or inclusions.
  • −Only UIS telephony and Битрикс24 CRM are named as specific integrations; other integration details are not provided.
  • −Specific AI model names and technical implementation details are not disclosed.

Similar Tools

VitaAI (ВитаAI) vs Competitors

The listed alternatives differ in deployment model, setup approach, and scope. The available information does not provide comparable prices for these alternatives.

1
Zvonobot↗

Provides ready-made healthcare call scripts and visual scenario builders with API integrations directly tailored for Russian medical systems (MIS) and CRMs.

You get much lower per-minute costs without a heavy fixed monthly subscription, but configuring complex conversational branching and slot scheduling requires manual setup rather than a plug-and-play clinic administrator service.

2
Robovoice↗

Specializes in turnkey medical center workflows across both voice calls and messenger channels, syncing with clinic schedules to book and reschedule visits.

Robovoice handles large call volumes and multichannel messaging well, but launching tailored integrations often involves an enterprise scoping process rather than VitaAI's out-of-the-box self-serve onboarding.

3

An open-source real-time audio and telephony framework that lets developers build completely self-hosted, custom voice receptionists connected to any EHR or CRM.

You eliminate recurring monthly vendor fees and keep patient voice data entirely under your own infrastructure control, but you must write and maintain the code for telephony routing, LLM logic, and clinic scheduling yourself.

4
ZEON Auto-Attendant↗

Runs as an on-premise or hosted smart IP-PBX module specifically configured to handle medical reception, patient routing, and MIS confirmations.

Offers greater control over clinic telephony hardware and local data protection compliance, but lacks the natural generative LLM dialogue fluidity found in modern conversational voice bots like VitaAI.

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