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NiceJob

NiceJob is review and reputation marketing software for service-based businesses that automates review requests and supports referrals and repeat-customer campaigns.

Freemium · Web, API

Pricing Plans

StarterFree

Get 4x more reviews and become a top-rated business. · Show off 5-star reviews with website widgets. · Auto-post your best customer experiences to social media. · Track your staff and see who drives the most 5-star reviews.

Pro

Automated booking reminders. · Invite your best customers to refer friends. · Automate responses to reviews. · On-demand email marketing

Standalone

Get a fully managed website that turns visitors into customers. · AI chat and voice agent that qualifies visitors and scores lead intent.

What is NiceJob?

NiceJob is a review and reputation marketing software tool that enables service-based businesses to automate customer review requests and manage reputation marketing. It sends review requests by SMS and email and also supports review widgets, referrals, and repeat-customer campaigns.

Key Features of NiceJob

NiceJob combines automated review collection with reputation and customer-retention features for businesses, including multi-location operators.

  • Automated review requests by SMS and email.
  • Review widgets for displaying reviews.
  • Referral campaigns to encourage customer referrals.
  • Repeat-customer campaigns.
  • Real-time competitor tracking.
  • Multi-location support for franchises.
  • Customizable integrations, including Jobber, QuickBooks, Square, FreshBooks, and ServiceTitan.
  • API access with documentation at https://api.nicejob.com/docs.
  • AI-enabled customer interactions, as described in the product information.

Who Should Use NiceJob?

NiceJob is aimed at service-based businesses seeking to automate feedback requests and reputation marketing.

  • Home service businesses seeking post-service review requests and reputation management.
  • Professional services businesses seeking automated customer feedback.
  • Beauty businesses seeking review and repeat-customer campaigns.
  • Franchises seeking reputation management across multiple locations.
  • Service-based companies seeking referrals and repeat-customer outreach.

How to Use NiceJob

Businesses can start with the free Starter tier or contact sales about Pro and Standalone plans. They can connect supported business platforms and configure review requests and campaigns for their customers.

  1. Create a NiceJob account and select the Starter tier or contact sales about another plan.
  2. Connect relevant platforms, such as Jobber, QuickBooks, Square, FreshBooks, or ServiceTitan.
  3. Configure automated SMS and email review requests.
  4. Add review widgets to supported customer-facing properties.
  5. Set up referral, repeat-customer, or multi-location campaigns as needed.
  6. Consult the API documentation at https://api.nicejob.com/docs if using the API.

NiceJob Pricing & Plans

NiceJob lists a free Starter tier. Pro and Standalone plans are available by contacting sales; specific prices and plan inclusions are not provided in the available product information.

  • Starter: Free.
  • Pro: Contact sales for pricing.
  • Standalone: Contact sales for pricing.

Pros

  • Free Starter tier is available.
  • Automates review requests through both SMS and email.
  • Supports multi-location reputation management for franchises.
  • Includes referral and repeat-customer campaigns.
  • Lists integrations with Jobber, QuickBooks, Square, FreshBooks, and ServiceTitan.
  • Provides API access and public API documentation.

Cons

  • Prices for Pro and Standalone are not published in the supplied information.
  • The supplied pricing details do not specify what each tier includes.
  • The available information does not establish the scope or limits of AI-enabled customer interactions.
  • NiceJob is not HIPAA-aligned, according to the supplied compliance data.

NiceJob vs Competitors

NiceJob is positioned around automated review requests and reputation marketing for service businesses. The comparisons below reflect the listed differentiators; specific plan prices and detailed feature limits are not available for all products.

See every NiceJob alternative, compared

NiceJob

Freemium · Web, API

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