Claude Enterprise
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AI Tool
Transform Your IT Service Management with Jira Service Management Enterprise
Empowering your organization with AI-driven incident response and 24/7 support.
Unlock unlimited automation and AI-powered service operations to enhance efficiency.Experience advanced security features and control over your IT ecosystem.Gain access to premium support SLAs and a 99.95% uptime guarantee.
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Pricing & LicensingPricing ModelsEnterprise
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overview
Streamlined Incident Management
Jira Service Management Enterprise is designed specifically for large organizations with complex IT service management needs. It equips teams with the tools necessary for effective incident management through AI capabilities and automation.
- AI-powered smart triage for efficient handling of incidents.
- Enhanced admin controls for better oversight and management.
- Custom workflows to suit various business teams beyond IT.
features
Advanced Features for Enterprise Scale
Our enterprise solution offers a comprehensive set of features tailored for scalability and advanced administrative oversight. Enjoy the benefits of unlimited sites, 24/7 support, and innovative security measures.
- Support for up to 150 sites to accommodate growth.
- Advanced security with IP allowlisting and SSO.
- Delegated permissions empower project owners with control.
insights
Pricing Innovations and Flexibility
Atlassian's commitment to scalable innovation is reflected in our flexible pricing model. Effective October 16, 2024, experience consumption-based pricing with free quotas and tiered rates for additional usage.
- Consumption-based pricing for accessible scaling.
- Free quotas to allow for growth without immediate cost.
- Transparent tiered rates for additional usage based on needs.
Frequently Asked Questions
What is Jira Service Management Enterprise?
Jira Service Management Enterprise is a powerful IT service management tool designed for large organizations, offering AI-powered incident response, premium support SLAs, and extensive customization options.
How does AI enhance incident management?
AI helps streamline incident management by providing smart triage, automating repetitive tasks, and delivering generative responses that improve the speed and accuracy of problem resolution.
What kind of support is available for users?
Enterprise users benefit from 24/7 support for all issues, ensuring that you have dedicated assistance whenever needed to maintain service efficiency.