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InTake Review

InTake is a web-based AI receptionist that answers customer questions through a business's website chat and manages appointment bookings using the business's own information.

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InTake — product screenshot

Why it matters

1Launch Offer: $49.50 per month for an AI receptionist for website chat.
2Supports multilingual customer conversations using business-provided information.
3Books appointments of up to two hours or sends requests for one-click owner acceptance.
4Integrates with Google Calendar and Microsoft 365.

About InTake

Business Model
Subscription SaaS
Usage Pricing
billed at cost × 1.2 per AI usage
Free Credits
$0 for the first month for 100 businesses
Headquarters
Helsinki, Finland
Platforms
Web
Target Audience
Independent appointment-based businesses such as hair salons, dental clinics, and short-let hosts.

Pricing Plans

Launch Offer
$49.50/month
  • • First month free for the first 100 businesses with no card needed
  • • then 49.50 per month for 12 months
  • • then 99 per month
  • • AI usage at cost plus 20% after the free month

Cost Examples

  • • AI usage typically costs a few euros a month
  • • Busiest public agent runs ≈$85/month

Leadership

Mickaël

overview

What is InTake?

InTake is an AI receptionist tool that enables independent salons, barbers, and beauty studios to answer customer questions and manage appointment bookings through their own website chat. It operates day and night, responds in the customer's language using the business's information, and can book appointments of up to two hours or send requests for owner acceptance.

features

Key Features of InTake

InTake combines website chat support with appointment handling and an owner dashboard. Its stated appointment-duration limit is two hours.

  • Answers customer inquiries through a business's website chat 24 hours a day.
  • Supports customer conversations in multiple languages.
  • Uses the business's own information to answer questions.
  • Books appointments lasting up to two hours.
  • Sends booking requests that an owner can accept in one click.
  • Provides appointment reminders.
  • Includes an owner dashboard for managing bookings.
  • Sends email confirmations with cancellation links.
  • Integrates with Google Calendar and Microsoft 365.

use cases

Who Should Use InTake?

InTake is aimed at appointment-based businesses and hospitality operators that want to handle customer inquiries and booking requests through their websites.

  • Independent hair salons answering service and availability questions and managing appointments.
  • Barbers and beauty studios handling customer inquiries and booking requests.
  • Dental clinics supporting customer questions and appointment management.
  • Hotels and resorts responding to guest inquiries through website chat.
  • Short-term rental and Airbnb hosts handling guest questions and booking-related requests.

how to use

How to Use InTake

Set up InTake as the receptionist for a business website and provide the business information it should use when responding. Connect Google Calendar or Microsoft 365 if needed for calendar integration.

  • 1Subscribe to the Launch Offer or another available plan.
  • 2Add the business's information for InTake to use when answering customer questions.
  • 3Set up InTake on the business's website chat.
  • 4Connect Google Calendar or Microsoft 365 if using calendar integration.
  • 5Review appointment bookings and incoming booking requests in the owner dashboard.
  • 6Accept booking requests in one click where confirmation is required.

pricing

InTake Pricing & Plans

The stated Launch Offer is $49.50 per month for an AI receptionist for website chat. AI usage is billed separately at cost × 1.2; typical AI usage is described as a few euros per month, while the busiest public agent is reported to run at approximately $85 per month. A promotion offers $0 for the first month to 100 businesses. The available information does not specify the terms or ongoing availability of a permanent free tier.

  • Launch Offer: $49.50/month for an AI receptionist for website chat.
  • AI usage: billed at cost × 1.2; typical usage is described as a few euros per month.
  • Promotional offer: $0 for the first month for 100 businesses.

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Pros

  • +Provides 24/7 website chat using the business's own information.
  • +Supports multilingual customer conversations.
  • +Can book appointments up to two hours or route requests for one-click owner acceptance.
  • +Includes appointment reminders, an owner dashboard, and email confirmations with cancellation links.
  • +Integrates with Google Calendar and Microsoft 365.

Cons

  • −The Launch Offer costs $49.50 per month, and AI usage is an additional charge billed at cost × 1.2.
  • −The stated maximum appointment duration is two hours.
  • −The documented platform is web; no mobile or desktop application is specified.
  • −No public API is available according to the supplied product information.
  • −A permanent free tier is not established by the available pricing details; the $0 first-month offer is limited to 100 businesses.

Similar Tools

InTake vs Competitors

InTake is positioned as a receptionist for appointment-based businesses, with a stated workflow for bookings of up to two hours and one-click owner acceptance of requests. The alternatives below provide broader chatbot, live-chat, or bot-building capabilities, with different setup and booking approaches.

1

Combines traditional live website chat with Lyro, an AI agent that answers FAQs from your site and directly offers calendar booking via Calendly.

You give up the salon-specific niche setup that InTake targets out of the box. However, you gain a unified live chat desk, mobile apps to talk to clients in real time, and a usable free tier.

2

Ingests your salon docs and web pages to answer customer questions and books time directly in conversation through native Cal.com and Calendly actions.

Chatbase is a generalized AI chatbot platform rather than an app dedicated solely to barbers and beauty studios. You will have to configure your own scheduling triggers and link them to an external calendar.

3

Trains an embeddable website assistant by scanning your service menus and price lists, automatically qualifying leads and offering appointment booking in-chat.

It lacks a permanent free plan, though a 7-day trial is offered. Unlike InTake's one-click salon owner confirmation workflow, SiteGPT expects you to sync an external tool like Google Calendar or Cal.com.

4

An open platform with a visual canvas that lets you build customizable booking flows and knowledge retrieval that embed onto any website or messaging channel.

You trade InTake's zero-effort, out-of-the-box reception setup for a steep technical learning curve. You must build and maintain the logic for slot checking and confirmations yourself.

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