Instinct Review

Instinct is a personal assistant from Spear Street Technology, Inc., which does business as Instinct. Its homepage describes the idea in one line: "there are no new interfaces. You can text or call it." The company says it "can use a phone and computer in the same way that you do", and gives examples such as ordering ingredients for a recipe, booking a train home, ordering groceries, sending flowers and finding a court for the weekend. Its terms describe an AI assistant that generates responses and takes Actions on your behalf through Connected Services, and they appoint the assistant as your agent to enter agreements, commitments or transactions with those services.

Access is gated. Instinct's SMS terms mention a welcome text "when your spot becomes available" and waitlist updates, and its terms refer to Closed Beta Offerings, so you join from instinct.com with a phone number and wait for a spot or an invite. Settings and connected accounts live in a web workspace at app.instinct.com, and the terms and privacy policy also mention a Mac OS app and mobile apps. If you link Google Workspace, the privacy policy says Instinct receives access to Google Calendar, Gmail, Drive, Docs, Sheets, Slides and Tasks. Users must be 18 or older.

Pricing not published; contact sales. Instinct has no pricing page and its homepage lists no plans. Its terms say you may be required to pay fees to use certain features, that the company may change pricing at any time, and that, except where law requires otherwise, all payments are non-refundable.

Third-party coverage reports that current beta users use Instinct for free: Built In (October 21, 2026) says current users access it free of charge and that a paid model has not been confirmed. Instinct itself does not state this, so treat it as unconfirmed.

Prices checked on the vendor's pricing page on November 10, 2026. No pricing page exists; see the Instinct terms of service for the paid-services clause.

What Instinct's own homepage, terms and privacy policy describe:

Instinct suits people who already got an invite and want an assistant for personal errands that lives in their messages rather than in another app: booking, ordering, reminders and inbox chores across accounts they are comfortable delegating. Read the terms first: the assistant can enter agreements on your behalf, model training is on unless you opt out, and disconnecting a service does not by itself delete what was already indexed.

If you want an assistant you can start today, compare Martin, another personal AI assistant you message. For work automations across thousands of business apps, look at Lindy. For one-off research, slides or web builds rather than ongoing errands, Manus or ChatGPT are better fits.

Coverage is mostly early-tester reports, and Instinct's beta terms bar posting screenshots or videos of closed beta features without permission. TechCrunch (August 24, 2026) relayed tester complaints: an inbox still summarised after Google access was disconnected, an email sent without checking first, and a phishing test; it also quoted the then-current terms granting a "perpetual and irrevocable" license to user materials. The terms were revised on August 26, 2026. eesel AI, which sells its own AI agents, summarises public user posts praising proactive follow-ups such as flight check-ins, alongside reports of an unwanted seat change and a September hallucination incident, and advises keeping it to low-stakes personal accounts. Built In describes it as early testing with unpredictable behavior.