FastBots Review

FastBots builds a chatbot from your own content. You paste a URL and its crawler reads the site or sitemap (FastBots says it handles JavaScript-rendered pages), or you upload PDF, DOC, DOCX, TXT, CSV and XLS files, Google Sheets or YouTube video URLs. You choose whether the bot answers only from that content or may also draw on the model's general knowledge or live web data. A one-line embed code puts the widget on any website, and the same bot can answer on WhatsApp, Instagram, Facebook Messenger, Telegram and Slack, with replies in around 95 languages.

Beyond answering questions, the bot can collect leads and send them to email or Google Sheets, and call other apps through Zapier AI Actions and Zapier MCP, for example to check an order or book an appointment. On Business and above you get human takeover (live chat), automatic replies to inbound email, voice bots that visitors talk to through their browser microphone, chat translation, scheduled re-crawls of selected pages and a Knowledge Assistant that flags questions the bot could not answer. Agencies can resell it under their own brand on the Reseller plan.

Credits are shared across all bots on the account, and the cost of a reply depends on the model: 1 credit on standard models (GPT-6 Luna, the default, plus GPT-4o mini, GPT-4.1 mini, GPT-5.6 Luna, Claude 4.5 Haiku, Gemini 3.6 Flash and Gemini 3.8 Flash), 5 credits on GPT-4o, GPT-4.1, GPT-5.2 and Gemini 3.1 Pro, and 10 credits on GPT-5.6 Terra, GPT-6 Sol, Claude 4.5 Sonnet and Claude 5 Sonnet. Voice bots cost 50 credits per minute, billed by the second.

Cost per reply on a standard model, monthly billing: Essential $39 / 2,000 = about 2 cents; Business $89 / 5,000 = about 1.8 cents; Premium $199 / 10,000 = about 2 cents; Reseller $399 / 30,000 = about 1.3 cents. On a 10-credit model, Business covers 500 replies a month. For voice, Business's 5,000 credits equal 100 minutes (5,000 / 50). Yearly billing is advertised as "Save 17%"; by our arithmetic the saving is about 15% on Essential ($72 off $468) and 17% on Premium ($408 off $2,388).

Add-ons, each per month: an extra chatbot $10, 1,000 extra message credits $10, 5 million characters of extra storage $10, branding removal $29 and a custom domain $49. The 14-day trial needs no credit card; when it ends the bot is taken offline until you upgrade, though your dashboard, chat history and contacts stay accessible. Accounts that were on the old Free plan return to it after the trial; new accounts do not get a free plan.

Prices checked on the vendor's pricing page on November 9, 2026. See FastBots pricing.

What FastBots lists on its pricing page and homepage:

FastBots suits small businesses that want a website chatbot trained on their own pages and documents without writing code, and that want to choose the underlying model. The shared credit pool and low per-reply cost on standard models fit sites with modest traffic. Agencies building bots for several clients are the other clear fit: the Reseller plan white-labels the platform for up to 5 brands with client logins.

Look elsewhere if you need a full help desk with ticketing, as Tidio and Help Scout bundle the AI agent with a shared inbox. If you want native actions in Stripe or Shopify, procedures and a built-in helpdesk on a self-serve plan, Chatbase goes further at a higher price. Teams that want to design multi-step agent workflows with code should compare Botpress. Human takeover and voice are not on the $39 Essential plan.

Independent review coverage of FastBots is thin. Its Trustpilot page had no reviews when we checked on November 9, 2026. FastBots collects testimonials through Endorsal, which showed 4.9 out of 5 from 183 reviews; that page is set up for FastBots and does not say whether reviews are filtered, so treat it as vendor-collected. Those reviewers mostly praise quick setup without coding, training on their own content, multilingual answers and responsive support. The few criticisms there mention limited Meta (Facebook) integration, a learning curve for training and customization, and wrong answers when a question is unclear. Most of those reviews are about two years old, before the current plans and models.