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Dial My Calls Review

DialMyCalls is a web-based mass notification solution designed to help organizations efficiently communicate with large groups of people through automated phone calls, SMS text messages, and emails.

shipped Jul 15, 2026aifreemium
ai
Dial My Calls — product screenshot

Why it matters

1Utilized by over 50,000 organizations for mass communication across various sectors.
2Features a 24/7 AI receptionist capable of instant call answering in under a second.
3Supports bulk SMS, automated voice calls, and mass email alerts from a single platform.
4Operates on a freemium business model, including a free tier and pay-as-you-go options at approximately $0.01 per message.

About Dial My Calls

Business Model
Freemium SaaS
Usage Pricing
$0.01/message per message
Free Credits
25 free messages
Headquarters
Jupiter, FL, USA
Founded
2008
Team Size
1-50
Funding
Bootstrapped
Platforms
Web, iOS, Android, API
Target Audience
Businesses, Nonprofits, Schools, Emergency Services

Pricing Plans

Basic
Free
  • Send 25 calls or text messages
  • No credit card required
Pay-as-you-go
Variable pricing / per-message
  • Pay for the actual usage of calls and texts

Cost Examples

  • Send 100 messages: ~$1.00
  • Send 1,000 messages: ~$10.00

Leadership

Not specified

Specs

API Available

Yes, public API

overview

What is Dial My Calls?

DialMyCalls is an AI-powered mass notification system developed by DialMyCalls that enables organizations to communicate with large groups via automated voice calls, SMS text messages, and emails. It also provides a 24/7 AI receptionist trained on custom knowledge bases for instant call answering.

features

Key Features of Dial My Calls

DialMyCalls provides a comprehensive suite of communication tools, integrating automated voice calls, SMS/MMS text messaging, and email notifications into a single platform. A key feature is its 24/7 AI Receptionist, which leverages advanced AI models like OpenAI GPT-5.5 and Google Gemini 3 Flash Preview to handle inbound calls, answer questions, and capture caller details. The system also offers detailed broadcast statistics and two-way texting capabilities, with recent updates including enhanced Excel import performance and improved text template builders.

  • Mass Texting (SMS/MMS) with two-way messaging support.
  • Automated Calling with text-to-speech, pre-recorded messages, and answering machine detection.
  • Mass Emailing for broad communication campaigns.
  • 24/7 AI Receptionist for instant call answering, custom knowledge base training, and caller detail capture.
  • Detailed Broadcast Statistics for performance tracking and reporting.
  • API Access for custom integrations and proprietary function calling.
  • Multimodality support including text, vision, audio, and video.
  • Improved Text Template Builder for efficient message creation.
  • Support for larger media uploads up to 25 MB via API and website.

use cases

Who Should Use Dial My Calls?

DialMyCalls is designed for a diverse range of organizations requiring efficient mass communication and automated call handling. Its applications span from critical emergency alerts to routine business operations and marketing initiatives, serving over 50,000 organizations.

  • Schools & Educators: For sending emergency alerts, school closures, and parent notifications.
  • Businesses & Enterprises: For internal staff notifications, operational updates, and customer service via the AI receptionist.
  • Churches & Faith Groups: For broadcasting announcements and event reminders to congregations.
  • Emergency Services: For rapid dissemination of critical information during crises and community alerts.
  • Healthcare Providers: For automated appointment reminders and patient communication.
  • Non-profit Organizations: For community alerts, event promotions, and volunteer coordination.
  • Property Managers: For rent reminders, building-wide announcements, and tenant communication.

how to use

How to Use Dial My Calls

To utilize DialMyCalls, users typically register for an account, upload contact lists, and then configure their desired communication method (voice, SMS, or email) and message content. The platform's web interface and mobile applications facilitate message creation and broadcast scheduling.

  • 1Create an account on the DialMyCalls website or through its iOS or Android mobile application.
  • 2Upload or import contact lists, including phone numbers and email addresses, using features like enhanced Excel import.
  • 3Select a communication method: automated voice call, SMS text message, or email notification.
  • 4Compose your message, utilizing text-to-speech for voice calls or the improved text template builder for SMS.
  • 5Configure broadcast settings, such as scheduling, recipient groups, and sender details for reports.
  • 6Initiate the broadcast to send messages to the selected contact list.
  • 7Monitor detailed broadcast statistics and manage two-way SMS conversations via the inbox.

pricing

Dial My Calls Pricing & Plans

DialMyCalls operates on a freemium-SaaS business model, offering both a free tier and flexible pay-as-you-go options. The Basic tier provides free access with certain limitations, including 25 free messages upon signup. The pay-as-you-go model allows users to purchase credits for messages as needed, with usage pricing approximately $0.01 per message. For example, sending 100 messages would cost approximately $1.00, and 1,000 messages would cost around $10.00. Pricing details are available on the DialMyCalls pricing page.

  • Basic: Free tier, includes 25 free messages.
  • Pay-as-you-go: Variable pricing, approximately $0.01 per message.

Pros

  • +User-friendly interface for quick message creation and broadcasting across multiple channels.
  • +Affordable pricing with flexible pay-as-you-go options and a functional free tier.
  • +Responsive and helpful customer support, frequently highlighted in user reviews.
  • +Efficient mass communication capabilities for voice, SMS, and email, saving time and effort.
  • +Dedicated 24/7 AI Receptionist for instant call answering, custom knowledge base training, and caller detail capture.
  • +Comprehensive mobile applications for iOS and Android, enabling communication on the go.

Cons

  • Some users report occasional issues with message length limits for SMS texts.
  • A few reports indicate occasional delivery problems, which may be attributed to carrier issues.
  • The credit system for pay-as-you-go pricing can be confusing for some users.
  • A learning curve may exist for new users, particularly during initial setup.
  • A small number of users find the interface to be complex.

Policies

Free Tier

Vendor website advertises a free tier.

Pricing Page

View Pricing

Similar Tools

Dial My Calls vs Competitors

DialMyCalls operates within the competitive landscape of mass notification and AI receptionist software, distinguishing itself through its omnichannel communication capabilities (voice, SMS, email) and dedicated 24/7 AI receptionist feature. It competes with solutions that offer similar bulk messaging and automated call handling services.

1

Frontdesk offers an all-in-one AI front office bundle that includes phone, chat, SMS, email, and CRM capabilities.

Similar to Dial My Calls, Frontdesk provides 24/7 AI call answering and SMS communication. It differentiates by bundling a full front-office package with CRM and ticketing, whereas Dial My Calls focuses more on mass notifications and the AI receptionist.

2
Trillet

Trillet provides an AI receptionist with multi-channel support for voice, SMS, and WhatsApp, and a quick setup process by scraping a business's website.

Trillet directly competes with Dial My Calls by offering AI receptionist services and multi-channel communication (SMS). Its setup is notably faster as it learns from existing website content, and it includes WhatsApp support, which Dial My Calls does not explicitly mention.

3

Nextiva AI XBert offers a multi-channel conversational AI that handles calls, text messages, web chats, and social messaging from a unified dashboard.

Nextiva AI XBert is a direct competitor with its 24/7 AI receptionist and comprehensive multi-channel communication, including text messages, similar to Dial My Calls' bulk SMS. It integrates deeply with CRM workflows and provides a unified view of customer interactions.

4
RingCentral AI Receptionist

RingCentral's AI Receptionist is a leading solution that automates inbound call handling 24/7, using natural language conversations and also answering text messages.

Like Dial My Calls, RingCentral offers a 24/7 AI receptionist that handles calls and texts. RingCentral emphasizes its integration within a broader Unified Communications as a Service (UCaaS) platform, providing a more comprehensive communication suite beyond just mass notifications.

5

Smith.ai offers a hybrid AI and live human receptionist service, providing flexibility for businesses that need both automated and nuanced human interaction.

Smith.ai directly competes with Dial My Calls' AI receptionist feature, offering 24/7 AI call answering. While Dial My Calls focuses on pure AI and mass notifications, Smith.ai provides the option to escalate complex calls to live agents, and has extensive integrations.

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