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800.com

800.com is a business phone-number and call-management service offering toll-free, local, and vanity numbers, call tracking, business texting, and AI call-answering agents.

Freemium · Web, iOS, Android, API

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Pricing Plans

Free TrialFree for 7 days

Access to 800 AI Agents · Call forwarding · SMS marketing

Basic Plan$29/mo

1 toll-free number · Call forwarding · Basic analytics

Pro Plan$49/mo

Up to 5 toll-free numbers · Advanced analytics · AI agents for call management

Enterprise PlanContact for pricing / monthly

Custom services · Dedicated support · All features of Pro Plan

What is 800.com?

800.com is an AI business phone service tool that enables small and medium-sized businesses to manage business calls, numbers, and customer communications. It offers toll-free, local, and vanity numbers, alongside call forwarding, call tracking with dynamic number insertion, business texting, and AI agents that answer calls.

Key Features of 800.com

800.com combines business-number provisioning with call handling, marketing, and call measurement features. Its listed capabilities include:

  • Toll-free, local, and vanity business phone numbers.
  • Call forwarding to route incoming calls.
  • 800 AI Agents that answer calls; AI call usage is listed at $0.05 per call.
  • Call tracking and Call Analytics.
  • Dynamic number insertion for tracking calls from marketing sources.
  • SMS Marketing and business texting.
  • Enhanced Caller ID.
  • API access, with documentation at https://docs.800.com/docs/800com-rest-api/3b74d740bd5c1-800-com-rest-api.
  • Integrations with Google Analytics, Zapier, Salesforce, and HubSpot.

Who Should Use 800.com?

800.com is positioned for small to medium-sized businesses that need business phone numbers and call-management tools. Listed use cases include customer support, lead generation, and appointment scheduling.

  • Small and medium-sized businesses setting up toll-free, local, or vanity numbers.
  • Customer Service teams routing inbound calls and using AI agents to answer them.
  • Businesses tracking calls from marketing campaigns with call tracking and dynamic number insertion.
  • Teams handling Lead Qualification through inbound calls.
  • Businesses arranging Appointment Booking by phone.

How to Use 800.com

Businesses can start with the 7-day free trial, choose a business number, and configure call handling and messaging features. The service also lists web, iOS, Android, and API access.

  1. Start a 7-day free trial or select a listed paid plan.
  2. Choose a toll-free, local, or vanity business number.
  3. Configure call forwarding and, where needed, AI call-answering agents.
  4. Set up call tracking and dynamic number insertion for marketing measurement.
  5. Enable business texting or SMS Marketing as needed.
  6. Connect listed integrations such as Google Analytics, Zapier, Salesforce, or HubSpot.

800.com Pricing & Plans

800.com is listed as freemium, with a 7-day free trial and paid monthly plans. Basic is $29/month and Pro is $49/month; Enterprise pricing is available by contacting the provider. AI call usage is separately listed at $0.05 per call, equivalent to about $5 for 100 calls. The available data does not specify which features or call allowances are included in each subscription tier.

  • Free Trial: free for 7 days.
  • Basic Plan: $29/month.
  • Pro Plan: $49/month.
  • Enterprise Plan: contact for pricing.
  • AI call usage: $0.05 per call; about $5 for 100 calls.

Pros

  • Offers toll-free, local, and vanity business numbers.
  • Combines call forwarding, call analytics, call tracking, and dynamic number insertion.
  • Provides AI agents that answer calls, with listed usage pricing of $0.05 per call.
  • Includes business texting and SMS Marketing.
  • Lists API access and integrations with Google Analytics, Zapier, Salesforce, and HubSpot.

Cons

  • The free trial lasts 7 days; the listed Basic and Pro plans cost $29/month and $49/month.
  • AI call usage is separately listed at $0.05 per call, so usage can add to subscription costs.
  • Enterprise pricing is not published in the supplied details.
  • The listed privacy data retention period is 730 days.
  • The service is not HIPAA-compliant according to the supplied compliance information.

800.com vs Competitors

800.com is distinguished in the supplied product information by its combination of business-number inventory, dynamic number insertion, call analytics, business texting, and AI call-answering agents. The comparisons below describe the stated differences, not a full feature or price comparison.

800.com

Freemium · Web, iOS, Android, API

Visit 800.com

Affiliate link: we may earn a commission at no cost to you.

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