Overview
BDC.AI is an AI Business Development Center platform designed for car dealerships. It automates lead engagement, follow-up, and appointment setting across voice, text, and email channels. The platform handles both inbound and outbound interactions, aiming to reduce response times and hot transfer qualified leads to human teams.
The system offers specialized AI agents for sales, service, and receptionist functions, providing 24/7 lead engagement. It integrates with existing CRM and DMS systems. Human BDC professionals can review AI interactions, ensuring oversight and quality assurance for the automated processes.