overview
Overview
The WhatsApp Business App is an official application designed for small businesses. It provides tools for customer engagement, including catalogs for product display, quick replies for common questions, and automated messages. The app supports direct communication with customers and order management within the WhatsApp interface.
It allows businesses to create a professional profile and utilize broadcast messages for up to 256 contacts who have saved their number. The app integrates AI-enabled features to enhance customer interactions and streamline communication processes for small business operations.