Tawk.to provides a free live chat and customer messaging platform. It includes features such as unlimited agents, chats, and chat history, along with a ticketing system. The platform aims to support customer engagement and service through various touchpoints. An AI Assist add-on is available for automated support and smart replies. This add-on provides 24/7 automated chat support and AI-powered suggestions, enhancing the core live chat and ticketing functionalities.
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overview
Tawk.to provides a free live chat and customer messaging platform. It includes features such as unlimited agents, chats, and chat history, along with a ticketing system. The platform aims to support customer engagement and service through various touchpoints.
An AI Assist add-on is available for automated support and smart replies. This add-on provides 24/7 automated chat support and AI-powered suggestions, enhancing the core live chat and ticketing functionalities.
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