overview
Overview
Interakt provides a WhatsApp Business API solution designed for businesses, particularly small and medium-sized enterprises in India. It offers tools for marketing automation, customer support, and sales CRM, integrating these functions within a WhatsApp-centric platform.
The platform includes AI agents for conversational AI, a shared inbox for customer management, and features for campaign management and chatbot flows. It aims to support businesses with their online sales and customer engagement strategies through WhatsApp and Instagram automation.