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Relay

Relay is an AI phone receptionist for businesses, answering calls 24/7, managing appointments, and using a business's knowledge base.

Freemium · Web

Relay in short

Relay offers rapid 38-second setup from a website link, but its continuous AI learning still requires owner approval.

What is Relay?

Relay is a AI phone receptionist tool developed by Zhukau AI (also associated with SeventeenLabs) that enables business owners to automate call answering and appointment management. It transforms a website link into a 24/7 AI receptionist capable of booking, rescheduling, and canceling appointments directly into various calendar systems. Launched on Product Hunt on June 11, 2026, by Kiryl Zhukau, Relay aims to reduce the setup time for AI receptionists from hours to seconds, and its AI continuously learns from every call with owner approval.

Key Features of Relay

Relay provides a comprehensive suite of features designed to automate and enhance business phone reception. Its core functionality revolves around intelligent call handling and seamless integration with existing business tools, ensuring operational efficiency and consistent customer interaction.

  • 24/7 automated call answering for all incoming business calls.
  • Direct appointment booking into existing calendar systems, including Google Calendar, Square, Calendly, and Outlook.
  • Capabilities for appointment rescheduling and cancellation, managed autonomously by the AI.
  • Rapid AI training and setup, initiated from a business's website link in approximately 38 seconds.
  • Retrieval and provision of information from the business's knowledge base during live calls.
  • Continuous AI learning from every call, with all new information subject to owner approval to maintain accuracy and control.

Who Should Use Relay?

Relay is primarily designed for business owners seeking to optimize their customer service and appointment management processes. Its automated capabilities cater to various business needs, particularly those with high call volumes or a reliance on scheduled appointments.

  • Business Owners: To automate 24/7 phone reception and appointment scheduling, significantly reducing manual workload and operational costs.
  • Service-Based Businesses: Such as salons, clinics, or consultancies, to efficiently handle booking, rescheduling, and cancellation of appointments without human intervention.
  • Businesses with High Call Volumes: To ensure every incoming call is answered and managed promptly, preventing missed opportunities and improving customer satisfaction.
  • Companies Needing Consistent Information Delivery: To provide accurate, up-to-date information to callers directly from the business's knowledge base, ensuring brand consistency.

Relay Pricing & Plans

Relay operates on a freemium model, allowing users to access core functionalities without an initial cost. Specific details regarding paid tiers, including features, usage limits, or exact pricing figures for premium services, are not publicly detailed beyond the 'freemium' designation. The platform emphasizes its quick setup, enabling users to get started in 38 seconds from a website link.

  • Freemium: Specific tier details and feature inclusions are not publicly available.

Relay vs Competitors

Relay positions itself within the AI phone receptionist market by emphasizing rapid setup and continuous learning. It competes with several established and emerging solutions, each offering distinct features and integration capabilities.

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Relay

Freemium · Web

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