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Relay Review

Relay is an AI phone receptionist for businesses, answering calls 24/7, managing appointments, and using a business's knowledge base.

shipped Jun 15, 2026aifreemium
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Relay - AI tool

Why it matters

1Answers business calls 24/7, ensuring no call is missed.
2Books, reschedules, and cancels appointments directly on existing calendar systems including Google Calendar, Square, Calendly, and Outlook.
3Features a rapid setup time of approximately 38 seconds, initiated from a website link.
4The AI learns from every call, with responses subject to owner approval for accuracy.

Stork’s verdict on Relay

Relay offers rapid 38-second setup from a website link, but its continuous AI learning still requires owner approval.

Relay reviewed by Stork AI · stork.ai/en/relay

About Relay

Headquarters
New York, USA
Team Size
11-50
Funding
Seed

overview

What is Relay?

Relay is a AI phone receptionist tool developed by Zhukau AI (also associated with SeventeenLabs) that enables business owners to automate call answering and appointment management. It transforms a website link into a 24/7 AI receptionist capable of booking, rescheduling, and canceling appointments directly into various calendar systems. Launched on Product Hunt on June 11, 2026, by Kiryl Zhukau, Relay aims to reduce the setup time for AI receptionists from hours to seconds, and its AI continuously learns from every call with owner approval.

features

Key Features of Relay

Relay provides a comprehensive suite of features designed to automate and enhance business phone reception. Its core functionality revolves around intelligent call handling and seamless integration with existing business tools, ensuring operational efficiency and consistent customer interaction.

  • 24/7 automated call answering for all incoming business calls.
  • Direct appointment booking into existing calendar systems, including Google Calendar, Square, Calendly, and Outlook.
  • Capabilities for appointment rescheduling and cancellation, managed autonomously by the AI.
  • Rapid AI training and setup, initiated from a business's website link in approximately 38 seconds.
  • Retrieval and provision of information from the business's knowledge base during live calls.
  • Continuous AI learning from every call, with all new information subject to owner approval to maintain accuracy and control.

use cases

Who Should Use Relay?

Relay is primarily designed for business owners seeking to optimize their customer service and appointment management processes. Its automated capabilities cater to various business needs, particularly those with high call volumes or a reliance on scheduled appointments.

  • Business Owners: To automate 24/7 phone reception and appointment scheduling, significantly reducing manual workload and operational costs.
  • Service-Based Businesses: Such as salons, clinics, or consultancies, to efficiently handle booking, rescheduling, and cancellation of appointments without human intervention.
  • Businesses with High Call Volumes: To ensure every incoming call is answered and managed promptly, preventing missed opportunities and improving customer satisfaction.
  • Companies Needing Consistent Information Delivery: To provide accurate, up-to-date information to callers directly from the business's knowledge base, ensuring brand consistency.

pricing

Relay Pricing & Plans

Relay operates on a freemium model, allowing users to access core functionalities without an initial cost. Specific details regarding paid tiers, including features, usage limits, or exact pricing figures for premium services, are not publicly detailed beyond the 'freemium' designation. The platform emphasizes its quick setup, enabling users to get started in 38 seconds from a website link.

  • Freemium: Specific tier details and feature inclusions are not publicly available.

Similar Tools

Relay vs Competitors

Relay positions itself within the AI phone receptionist market by emphasizing rapid setup and continuous learning. It competes with several established and emerging solutions, each offering distinct features and integration capabilities.

1

It is an integrated AI receptionist solution within a comprehensive business phone system, offering deep integration with RingCentral's platform and other business tools like CRM.

Unlike Relay, which focuses solely on AI reception, RingCentral's offering is part of a larger communication suite, making it suitable for businesses needing a full phone system. It also integrates with Google and Outlook calendars for appointment booking.

2

It provides a 24/7 AI receptionist specifically designed to manage appointments and customer interactions, with smart calendar integration to prevent double bookings.

Similar to Relay, Picktime's AI receptionist focuses on 24/7 call answering and appointment booking. It emphasizes seamless calendar sync and the ability to handle multiple calls simultaneously, aligning well with Relay's core offering.

3
Weave AI Phone Answering Service

Weave offers a comprehensive communication solution that combines AI answering with robust scheduling features and integrates with their VoIP phone system and other business tools.

Weave's offering is similar to Relay in its AI phone answering and appointment scheduling capabilities. However, Weave appears to be a broader communication platform, potentially offering more integrated features beyond just AI reception, such as two-way texting and payment processing.

4
VirtualReception.ai

It boasts a very quick setup time (under 15 minutes) by automatically scraping a business's website to train the AI, offering 24/7 call answering and appointment booking.

VirtualReception.ai directly competes with Relay on the promise of quick setup and 24/7 AI reception with appointment booking. Its method of training the AI by scraping the website is a direct parallel to Relay's 'Set up in 38 seconds from a website link.' It also offers a free trial, similar to Relay's freemium model.

5

Goodcall provides unlimited AI call minutes and allows for custom call logic flows, making it highly adaptable for lead qualification and specific business needs.

Goodcall offers a similar core service of AI call answering and appointment booking. Its 'unlimited AI call minutes' and focus on custom call logic could be a strong differentiator for businesses with high call volumes or complex screening requirements, potentially offering more flexibility than Relay in call flow customization.

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