Lindy Review

Lindy is not a dedicated SDR tool. It is a general-purpose AI agent you brief in plain English from Slack, iMessage or SMS, a voice memo, email or a phone call. It works through 1,500+ integrations plus MCP, remembers your preferences, runs scheduled routines, joins Google Meet, Zoom and Teams calls to take notes and send follow-ups, triages inboxes and drafts replies in your voice. Anything with outside impact, such as sending an email or updating a ticket, waits for your approval.

For sales, Lindy's Sales Development Rep page shows it answering and scoring new inbound leads, writing personalised cold email openers from company websites and reviews, building and scoring prospect lists, turning a discovery call into a proposal and updating HubSpot, with Salesforce, Apollo, LinkedIn and Smartlead among the tools it connects to. It also gets its own US phone number to make calls for you and answer as a receptionist, but Lindy says outright that phone is not for cold calling: outbound calls have a daily limit. Setup is signing up and connecting your tools; Lindy says it takes two minutes.

Every active user in the workspace is billed as a seat. $49.99 for 5,000 credits is about 1 cent per credit, and top-ups cost $10 per 1,000 credits (also 1 cent each). Lindy's own guide puts everyday asks at 2-250 credits, deep work at 250-1,000 and big builds at 1,000-2,500, so 5,000 credits can cover anywhere from a few large jobs to many small ones. Monthly credits do not roll over; top-up credits do. Phone calls use credits by the minute from the same pool; Lindy does not publish a per-minute rate on its pricing page. If credits run out, Lindy pauses instead of billing overages. Seats added through Slack get a 7-day trial; direct signups are billed right away after the free credits.

Prices checked on the vendor's pricing page on October 31, 2026. See Lindy pricing.

Capabilities listed on Lindy's product and role pages:

Lindy suits founders and small sales or ops teams who want one AI assistant for many jobs: answering inbound leads fast, researching accounts, drafting outreach, keeping the CRM current and handling meeting follow-ups. It works best when your team already lives in Slack and your tools are among its integrations.

Look elsewhere if you need a cold email engine with mailbox rotation, warmup and sending at volume: Instantly, Smartlead or Reply.io are built for that, and Lindy's own SDR page shows it loading leads into Smartlead rather than replacing it. For a fully autonomous outbound SDR, AiSDR is purpose-built. Lindy's phone feature is US-only and not meant for cold calling.

Ratings are split. Lindy holds 4.9 out of 5 from 171 reviews on G2, where G2's AI summary credits the interface, quick setup and integrations, while flagging complaints about billing, including charges after account deletion. A review roundup on Crevio reports 2.7 out of 5 on Trustpilot and says the gap comes down to credits: light tasks and meeting notes satisfy users, while heavy always-on automations burn credits and surface reliability issues such as triggers that stop firing and emails sent to the wrong recipients. A review by CloudTalk (source), which sells a competing phone product, calls Lindy strong at knowledge work but says the shared credit pool makes phone budgets hard to forecast. Capterra has only two reviews, too few to draw on.