Head-to-Head Comparison
Front vs Hiver
Compare features, pricing, integrations, and community reviews
Front
AutomateShared inbox/helpdesk marketing human-in-control AI (their words). Per-seat annual: Starter $25, Professional $65, Enterprise $105; Autopilot AI agent from $0.05/conversation, Copilot $20/seat/mo. Competitors: Hiver, Missive, Help Scout, Zendesk. Verified 2026-07-23.
Hiver
AutomateGmail-native shared inbox/helpdesk (Hiver Omni) with AI agents + copilot. Per-seat: Free $0; Growth $25; Pro $55; Elite $85 /user/mo annual (monthly $35/$65/$95). Competitors: Front, Missive, Help Scout, Freshdesk. Verified 2026-07-23.
Pricing
Community Verdict
Front
No reviews yet
Hiver
No reviews yet
At a Glance
Front
Best For
Automate, Customer Support, Shared Inbox
Pricing
paid
Key Features
Front offers three annual per-seat plans: Starter at $25, Professional at $65, and Enterprise at $105. · The Autopilot AI agent is available from $0.05 per conversation, while Copilot costs $20 per seat per month. · Front consolidates customer interactions from email, SMS, WhatsApp, live chat, and social media into a unified workspace.
Hiver
Best For
Automate, Customer Support, Shared Inbox
Pricing
paid
Key Features
Hiver integrates directly with Gmail and Outlook for shared inbox management. · It includes AI Agents and an AI Copilot for automation, response drafting, and conversation summarization. · Hiver supports omnichannel communication across email, chat, WhatsApp, and voice.
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