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Best AI tools / Automate

Best Customer Ops AI Tools

40 customer ops tools, ranked by Stork's defensibility score — a human-reviewed verdict on which ones hold up as agents commoditize the rest.

  1. 1Intercom Fin AI Agent50
  2. 2Google CCAI49
  3. 3Genesys AI46
  4. 4NICE Enlighten45
  5. 5Happy Returns by PayPal41
  6. 6Quiq40
  7. 7Khoros Bots38
  8. 8Zendesk AI Agent Workspace37
  9. 9Zendesk Advanced AI37
  10. 10Zendesk AI36
  11. 11Happy Returns by PayPal36
  12. 12Sprinklr AI+33
  13. 13Happy Returns33
  14. 14nShift Returns33
  15. 15Intercom Fin AI Agent31
  16. 16Five9 IVA31
  17. 17ReturnLogic Automation30
  18. 18ReturnLogic Intelligence30
  19. 19Zoom Virtual Agent27
  20. 20LivePerson Conversational Cloud26
  21. 21iAdvize26
  22. 22Intercom Fin26
  23. 23Observe.ai (Agent Assist)23
  24. 24Cresta23
  25. 25Vonage AI Studio23
  26. 26Observe.AI QA23
  27. 27ReturnLogic23
  28. 28Kustomer IQ22
  29. 29Aircall AI22
  30. 30SupportLogic SX22
  31. 31Balto21
  32. 32Shelf Engine AI Answers21
  33. 33Kore.ai20
  34. 34Ultimate20
  35. 35Amazon Connect20
  36. 36Helpshift20
  37. 37Landbot20
  38. 38ASAPP19
  39. 39Mavenoid17
  40. 40LiveChat ChatBot17

Ranked by the Stork score — human-reviewed, recomputed as model capabilities ship.

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