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Slack Pricing: Understanding Costs and Seeking Alternatives

May 17, 2024

With over 10 million daily users and 150,000 paid customers, Slack stands as a leading team chat app and a successful SaaS business globally. While widely appreciated, Slack's pricing often emerges as a concern among users. It's neither the most expensive nor the cheapest option available​​.

This article delves into Slack's costs, exploring what users get for their money and assessing the value of this investment​​. Our interest in Slack's pricing stems from a particular reason: we've developed Stork, a noteworthy alternative to Slack. Stork is not only designed to be more affordable (in fact, it's completely free) but also aims to be user-friendly and intuitive​​.

Slack's Pricing Structure

Slack's pricing varies depending on the plan chosen. Their plans include:

  • Free: $0
  • Pro: $7.25 per user/month (when paid annually)
  • Business+: $12.50 per user/month (when paid annually)

These plans come with certain features and limitations, such as 90 days of message history and file storage for the free plan​​. For large teams, Slack offers an Enterprise Grid plan, with details available upon contacting their sales team​​.

Limitations of Slack's Freemium Plan

The free plan, while attractive, has significant limitations:

  1. 90-Day Message History and File Storage: Users can only access the most recent 90 days of messages and files​​.
  2. Limited App Integrations: The plan limits users to 10 app integrations, a constraint for those needing more​​.
  3. Restricted Calling Options: Only 1-1 video and audio calls are allowed, limiting larger group interactions​​.

Other drawbacks include the absence of guest accounts and restricted channel sharing with other companies​​.

Higher Tier Plans

  • Pro Plan: At $7.25 per user/month (or $8.75 if paid monthly), it offers extensive integrations, group calls, screen sharing, and more. However, for medium-sized businesses, the costs can escalate quickly​​.
  • Business+ and Enterprise Grid Plans: These plans provide additional features like guaranteed uptime and 24/7 support, but at a higher cost of $12.50 or more per user/month​​.

The Enterprise plan also includes unlimited workspaces and shared channels​​.

Strategies to Reduce Slack Costs

While Slack offers a few methods to reduce costs, these are not always effective. Options include limiting the number of users, paying annually, utilizing credits offered by Slack, and seeking discounts for non-profits or educational institutions​​.

Stork: A Free Alternative

When considering alternatives to Slack, Stork emerges as a compelling option. Unlike Slack, Stork is completely free and offers unlimited message history​​. It's designed to be user-friendly, affordable, and feature-rich, making it a strong competitor in the team chat app market.

In summary, while Slack offers a range of paid plans with varying features, it can be costly, especially for larger teams. Stork presents a viable, cost-effective alternative with its free offering, addressing some of the limitations found in Slack's free plan.

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