View all AI news articles


February 27, 2024

illustration image for telepresence for Stork's blog post on telepresence

The Brave New World of Telepresence: Understanding the Future of Virtual Communication

As we continue to surge into the future, our world is becoming increasingly digitized, interconnected, and remote. The way we interact, collaborate, and even socialize has been fundamentally transformed by technology. Amidst these developments, the concept of 'telepresence' is making waves. But what is telepresence? How is it different from our familiar video or audio conferencing tools? Grab a cup of coffee and get comfortable; we're about to dive into the fascinating realm of telepresence!

What Is Telepresence?

illustration image for telepresence for Stork's blog post on telepresence

Telepresence is a technology that creates the illusion of being present in a different location than your actual physical location. In essence, it is a sophisticated form of virtual reality. While video conferencing technology allows us to see and hear others remotely, the term telepresence takes it a notch higher. It uses high-definition video cameras, large screens, high-quality audio, and even directional sound to create a highly immersive, real-time experience. The goal is to replicate face-to-face meetings as closely as possible, reducing the cognitive load often associated with deciphering video or audio cues.

Think about it like this: it's the difference between watching a football game on your TV and feeling like you're actually in the stadium, hearing the roar of the crowd, and seeing the action up close.

Telepresence vs. Video or Audio Conferencing

illustration image for telepresence for Stork's blog post on telepresence

The core difference between telepresence and traditional video or audio conferencing lies in the immersive experience. Traditional video or audio conferencing typically involves a camera, a microphone, and a screen. It's functional, yes, but it doesn't fully recreate the nuances of physical presence. You may have to deal with pixelated images, lagging connections, poor audio or video quality, or limited camera angles.

Telepresence, on the other hand, uses cutting-edge technology to offer an ultra-realistic, immersive experience. High-definition video feeds, panoramic views, spatial audio technology, and even robotics come into play, making it feel like you're sitting in the same room as your colleagues, even if they're on another continent.

But that's not all! Did you know that some telepresence technologies use haptic feedback? This technology can transmit the sensation of touch, further enhancing the immersive experience. Imagine being able to virtually 'shake hands' with a client thousands of miles away!

Telepresence Tidbits: Beyond the Boardroom

illustration image for telepresence for Stork's blog post on telepresence

Telepresence isn't just about making your Zoom meetings feel more realistic; it has fascinating applications beyond the boardroom. Here are a few intriguing nuggets about the potential of telepresence:

Virtual Tourism:

Can't travel due to time constraints or travel restrictions? With telepresence, you could explore the Louvre in Paris or wander around the Grand Canyon from your living room.

Remote Surgery:

In the medical world, telepresence can be a game-changer. Surgeons have already started performing remote surgeries using telepresence robots, potentially bringing expert medical care to remote or under-resourced regions.

Underwater Exploration:

Telepresence technology has even reached the depths of the ocean. Scientists can explore underwater ecosystems remotely, reducing the risks and costs associated with deep-sea diving.

The "Kissenger" Gadget:

A peculiar yet endearing telepresence device, the "Kissenger" mimics and transmits the sensation of a human kiss to a paired device, bridging the distance for long-distance lovers.


illustration image for telepresence for Stork's blog post on telepresence

Telepresence, with its incredible potential, could redefine our understanding of space and proximity. While we've already come a long way experiencing telepresence from basic video calls, the future of telepresence promises even more awe-inspiring advancements. From virtual holidays to remote medical procedures, who knows what's next in the realm of telepresence? After all, in the brave new world of telepresence, "far away" is fast becoming an outdated concept!

FAQ Telepresence

illustration image for telepresence for Stork's blog post on telepresence

What is an example of telepresence?

Telepresence Robots:

These devices are a combination of a video conferencing system and a movable robot. They allow a user to have a physical presence in a distant location by letting them see, hear, and move around an environment. A popular example of mobile devices is the "Beam" telepresence robot by Suitable Technologies, used in offices, hospitals, and schools to move conference equipment and provide remote presence for users.

Remote Surgery:

The Da Vinci Surgical System is one of the most well-known applications of telepresence. This system allows surgeons to perform delicate procedures from a console, manipulating robotic arms to carry out the operation. The system replicates the surgeon's hand movements while minimizing hand tremors, making it possible to perform complex surgeries with increased precision.

Cisco TelePresence:

This is an advanced video conferencing system that creates a life-sized, ultra-high-definition, video conference experience. It's designed to mimic face-to-face meetings as closely as possible, with large screens, directional audio, and even the conference table designed to foster the illusion of sitting in the same room as your colleagues, even if they are thousands of miles away.

Telepresence in Education:

Some universities use telepresence to deliver lectures to students in various locations. A professor could be delivering a lecture from Boston to students sitting in a classroom in Singapore, all in real-time and with high levels of interactivity.

Underwater and Space Exploration:

Scientists use telepresence to explore environments that are hostile to humans. For instance, the National Oceanic and Atmospheric Administration (NOAA) uses telepresence technology to livestream underwater explorations. Similarly, space agencies like NASA are working on telepresence robots that could be used to explore other planets.

What do you mean by telepresence?

illustration image for telepresence for Stork's blog post on telepresence

Telepresence is a technology that allows a person to feel as if they were present, to give the appearance of being present, or to have some impact at a place other than their actual location.

It's a sophisticated form of remote control that can provide more sensory feedback and information to the user than simple video conferencing.

Telepresence can encompass a range of technologies including video conferencing, virtual reality, augmented reality, remote robotics, and more. It's used in a variety of fields, from business, to medicine, to remote exploration.

The main aim of telepresence technology is to break down the barriers of distance and create a more natural, immersive experience that replicates face-to-face interaction as closely as possible.

For instance, a telepresence robot can allow a doctor to remotely move around a hospital, check on patients, and consult with other healthcare staff, as if they were actually there.

Similarly, businesses use telepresence systems for meetings to make participants feel as if they're in the same room, even if they are located across the world from each other.

In essence, telepresence is about creating a sense of 'being there' when you're not, leveraging technology to close the gap created by physical distance.

How does telepresence work?

illustration image for telepresence for Stork's blog post on telepresence

Telepresence works by leveraging a mix of technologies such as high-definition video, high-quality audio, and often robotics to create an immersive experience that gives the user the feeling of being present at a remote location.

Here's a general outline of how different components of telepresence systems contribute to creating this effect:

High-Definition Video: To replicate the visual cues of in-person interaction, telepresence systems use high-definition video streams. Multiple cameras may be used to capture different angles, and the video is displayed on one or more large screens.

These screens are often arranged to create a life-size, eye-level view of the people at the remote location, which adds to the illusion of being in the same room.

High-Quality Audio: Clear and directional audio is critical to the audio quality of the telepresence experience. Advanced sound systems can help transmit voices from the remote location with high fidelity, and even create the illusion that the sound is coming from the person's location in the video, rather than from a speaker.

Latency Reduction: Minimizing delays (also known as latency) in transmitting video and audio is essential for a realistic telepresence experience. Modern telepresence systems use fast network connections and advanced compression techniques to ensure that the sound and video from the remote location are synchronized and appear in real-time.

Interactive Elements: Depending on the application, telepresence systems may include interactive elements like the ability to control the view or move around the remote environment. In telepresence robots, for example, the user can control the robot's movements to navigate a remote location.

Haptic Feedback: In some cases, telepresence systems can even include haptic feedback, which uses vibrations or other physical cues to simulate the sense of touch. This can be particularly useful in applications like remote surgery or training simulations.

By integrating these components with other devices, telepresence systems can create a rich, interactive, and highly realistic communication experience that feels much closer to being there in person than a typical video call.

What are the types of telepresence?

illustration image for telepresence for Stork's blog post on telepresence

Telepresence technology can take on various forms, each with its unique applications and capabilities. Here are some of the primary types of telepresence:

Immersive Telepresence: This is the most advanced form of telepresence, where users are present in a specially designed conference room with life-size screens projecting the images of the participants from the other location(s).

The configuration mimics a physical meeting room, where participants seem to sit across the table from each other.

Telepresence Robots: These devices are essentially mobile video conferencing systems. Users can control these robots to move around a distant location and interact with people or manipulate objects. They can be particularly useful in healthcare settings, offices, and schools.

Personal Telepresence: This form of telepresence is designed for individual use, typically involving a desktop, laptop, or mobile device equipped with a camera and microphone. While not as immersive as a full telepresence system, it is more accessible and affordable for many users.

Holographic Telepresence: This is a futuristic form of telepresence, which uses holograms to project 3D images of participants in real-time. While the technology is still in the early stages of development, it could potentially create a highly realistic and immersive form of communication.

Augmented Reality (AR) and Virtual Reality (VR) Telepresence: AR and VR technology can also be used for telepresence. For example, a VR telepresence system might involve a headset that lets users "enter" a virtual space where they can interact with others.

On a more user endpoints on the other hand, AR telepresence might involve overlaying digital information onto the user's real-world view.

These different types of various telepresence solutions offer a range of capabilities, from basic video calls to highly immersive, interactive experiences. The type of telepresence that's most appropriate can depend on various factors like the users' needs, the task at hand, and the available resources.

What are the three types of video conferencing?

illustration image for telepresence for Stork's blog post on telepresence

Video conferencing has revolutionized the way we communicate and collaborate, especially in professional settings. Depending on the use-case and scale, video conferencing can generally be broken down into three primary types:

Point-to-Point Video Conferencing: This is the simplest form of video conferencing, involving a direct connection between two individuals or groups.

It's much like a phone call but with the added benefit of visual communication. Skype or FaceTime calls are good examples of point-to-point video conferencing.

Multi-Point Video Conferencing: This type of video conferencing platform allows more than two locations or parties to join a video call. It's commonly used for team meetings, webinars, or virtual events where multiple participants need to interact at the same time. Platforms like Zoom, Microsoft Teams, or Google Meet facilitate multi-point video conferencing.

Immersive Video Conferencing Tools: Also known as telepresence (as we discussed earlier), immersive video conferencing aims to replicate an in-person meeting as closely as possible. It uses multiple screens, high-definition video, high-quality audio, and often specialized meeting rooms to create a highly realistic and immersive meeting experience.

The goal is to make participants feel like they're all in the same room, even if they're located around the world. Companies like Cisco and Polycom offer immersive video conferencing solutions.

What is a telepresence service?

illustration image for telepresence for Stork's blog post on telepresence

A telepresence service is a technology service provided by a company that facilitates high-quality, immersive, and real-time communication between individuals or groups located in different places.

This service goes beyond traditional video conferencing tools by creating a more life-like experience that simulates a face-to-face meeting.

Telepresence services typically offer:

Hardware: This could include screens, cameras, microphones, speakers, and in some cases, even specialized furniture or telepresence robots.

Software: The software is responsible for transmitting high-definition video and high-quality audio in real time, ensuring synchronization between audio and video, and managing interactions between different locations.

Network: High-speed, reliable network connectivity is critical to a good telepresence experience. The service provider often ensures that the necessary network infrastructure is in place.

Support and Maintenance: Many telepresence service providers also offer ongoing support and maintenance to troubleshoot any issues and keep the system running smoothly.

Cisco, Polycom (now part of Plantronics), and BlueJeans are some of the companies that offer telepresence services. These services are used in various sectors such as business, healthcare, and education to facilitate remote, video meetings with, lectures, medical consultations, and more.

What is the difference between telepresence and virtual presence telepresence?

The terms "telepresence" and "virtual presence" are often used interchangeably, and both refer to the use of technology to create the feeling of being present in a location other than your actual physical location.

However, some people use the terms to refer to slightly different concepts, with the difference usually lying in the degree of immersion and interaction.

"Telepresence" generally refers to a technology that makes you feel like you're present in a remote location. This can range from a simple video call, where you can see and hear what's happening at the remote location, to a more serious telepresence requires a sophisticated setup with high-definition video and high-quality audio that makes it feel like you're sitting in the same room as the people at the remote location.

"Virtual presence," on the other hand, often implies a more immersive and interactive experience. It usually involves virtual reality (VR) or augmented reality (AR) technologies.

With a VR headset, for example, you can not only see and hear a remote or artificial location but also interact with it in a more natural and intuitive way.

What is the difference between telepresence and VR?

Telepresence and Virtual Reality (VR) are two distinct technologies, each offering unique ways to create a sense of presence at a location other than the user's actual physical location. Here's a breakdown of the differences:

Telepresence is a technology that creates a virtual 'presence' at a remote location in real time. This typically involves transmitting high-quality audio and video between two or more locations to create an immersive, lifelike communication experience.

Telepresence may involve the use of physical hardware such as video conferencing equipment or telepresence robots, allowing users to see, hear, and sometimes even interact with the remote site or environment as if they were actually there.

For instance, in a business setting, a telepresence system might use multiple screens to display life-size, high-definition video of meeting participants in different locations, creating the illusion of a face-to-face meeting. In healthcare, a telepresence robot might allow a doctor to remotely move around a hospital, see patients, and consult with healthcare staff.

Virtual Reality, on the other hand, is a technology that immerses the user in a completely simulated environment. When users put on a VR headset, they are transported to a digitally created world, which could be a realistic representation of a real place, a completely fantastical environment, or anything in between.

VR systems also often include handheld controllers that let users interact with the virtual environment in a more natural and intuitive way.

While both technologies aim to create a sense of presence in a different location, the key difference is that telepresence connects users to real, remote environments in real-time, while VR immerses users in simulated environments.

However, the lines between the two technologies can sometimes blur. For example, advanced VR systems might incorporate elements of telepresence, such as the ability to see and interact with other users in the virtual environment in real time.

Conversely, some telepresence systems might use VR technology to enhance the sense of actual presence, and immersion.

What is the difference between telepresence and video call?

Both telepresence and video calls serve the purpose of connecting individuals or groups located in different places through audio-visual technology. However, there are several significant differences between the two in the same quality in terms of the level of immersion, quality, and the overall experience.

Video Calls are a popular form of remote communication where two or more individuals or groups connect using video and audio. This can be done using various devices like computers, smartphones, or dedicated robust video conferencing solution. Examples include platforms like Skype, Zoom, Google Meet, or Microsoft Teams. Video calls typically involve a simple, easy-to-use user interface, and allow participants to join from anywhere with an internet connection.

On the other hand, Telepresence is a more sophisticated and immersive form of remote communication. Telepresence systems often use multiple high-definition screens, high-quality audio, and specialized setups to create a life-like, in-person meeting experience. The objective is to replicate the nuances of face-to-face interaction, including eye contact and spatial audio.

Telepresence solutions systems may also include additional interactive elements, such as the ability to control a view or navigate a remote environment.

Here are the main differences between the two:

Immersion: the Telepresence conference aims to create a more immersive experience that mimics an in-person meeting, while video calls typically provide a less immersive experience.

Quality: Telepresence often involves high-definition video and high-quality audio to provide a superior sensory experience meeting attendees, whereas video calls may be lower quality depending on the equipment and internet connection.

Cost: Telepresence systems are generally more expensive and complex, often requiring specialized equipment and rooms, whereas video calls can be conducted using a variety of devices and usually require only a webcam and microphone.

Usability: Video calls are typically easy to set up and use, making them accessible to a broad range of users. In contrast, telepresence systems might require more technical know-how to operate.

In a nutshell, while both telepresence and video calls allow for remote communication, telepresence aims to create a more immersive and lifelike experience, replicating face-to-face interaction as closely as possible.

What is an example of telepresence technology?

Telepresence Robots: These are devices equipped with a screen (for video calls) and often some other interface for interacting with the environment. They can be remotely controlled to move around a space. In a healthcare setting, a telepresence robot could allow a doctor to consult with patients or other healthcare providers from a distance. In business, telepresence robots can enable remote workers to have a physical presence in the office, attend meetings, and even 'walk' around the office space.

Immersive Telepresence Systems: Companies like Cisco and Polycom provide immersive telepresence systems designed to make remote meetings feel like face-to-face interactions. These typically involve multiple large screens displaying life-size video feeds, high-quality audio systems, and specially designed furniture to create a uniform, seamless meeting environment across different locations.

Remote Surgery Systems: In medicine, something called telepresence, technology can be used to perform remote surgery. A surgeon uses a telepresence system to control a robotic surgical instrument, enabling them to perform complex procedures from a distance. One of the most well-known examples of this is the da Vinci Surgical System.

Teleoperated Drones and Rovers: These are used in situations that are dangerous or inaccessible to humans. For example, the Mars rovers sent by NASA are a kind of telepresence technology. They are remotely operated from Earth, allowing us to explore the Martian environment.

VR/AR Telepresence: Virtual Reality (VR) or Augmented Reality (AR) technologies can also be used for telepresence. Using a VR headset, a user could "enter" a virtual meeting space and interact with others as if they were physically present.

Recent articles

View all articles