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Meta's Chatbot Revolution: A New Era for Messaging Apps

February 27, 2024

Introduction

Meta is diving headfirst into the world of AI chatbots, introducing a range of new bots across its messaging platforms, including WhatsApp, Messenger, and Instagram. These bots are currently in beta and available to select users in the U.S. Read more about Meta's AI initiatives.

Meet Meta AI

One of the most intriguing additions is Meta AI, an AI assistant that bears a striking resemblance to other chatbots like OpenAI's ChatGPT and Anthropic's Claude 2. Meta AI is designed to assist in planning trips, answering general questions, and even searching the internet via Microsoft's Bing. Unlike its predecessor, M, which was limited in scope and partly human-operated, Meta AI is fully automated and aims to provide concise answers.

A Host of AI Characters

Meta is also rolling out a variety of "AI characters" that mimic celebrities like Kendall Jenner, Dwyane Wade, and Snoop Dogg. These chatbots live within Meta's messaging apps and offer animated avatars that react based on the ongoing conversation.

Safety Measures

Meta has invested significant time in ensuring the chatbots are safe to interact with. The company claims to have spent 6,000 hours identifying problematic use cases and has developed new technology to monitor and take action on content that violates its policies.

FAQ

What platforms will support Meta AI?

Meta AI will be available across WhatsApp, Messenger, and Instagram.

How is Meta AI different from its predecessor, M?

Unlike M, which was partly human-operated, Meta AI is fully automated and aims to provide more concise answers.

Are these chatbots safe to use?

Meta claims to have spent 6,000 hours on identifying problematic use cases and has developed new technology to monitor and take action on content that violates its policies.

Conclusion

Meta's new chatbots offer an intriguing glimpse into the future of AI in messaging apps. While it's too early to gauge their impact, these bots could potentially revolutionize how we interact online.

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