AI Tools Directory


November 22, 2023

Are you tired of spending time and resources on answering the same customer queries repeatedly? SupportGuy is here to make your life easier.

What is SupportGuy?

SupportGuy is an AI-powered Slack bot that can be trained on your knowledge base to provide instant, personalized support to your customers. It is accessible 24/7 inside Slack, making it convenient for both you and your customers.

How does it work?

Getting started with SupportGuy is a breeze. Here's how it works:

  • Setup: It takes only 10 minutes to set up SupportGuy.
  • Create a chatbot: Add data from various sources like a website, a bunch of links, or a PDF document.
  • Add it to your workspace: Simply add the SupportGuy Slackbot to a workspace of your choice.
  • Have fun: Your bot is just a /supportguy command away. Use it to dig up helpful information at the right time.


SupportGuy offers different pricing plans tailored to suit your needs. Here's a quick overview:

  • Free: 50 messages, 1 chatbot, 400k characters of knowledge/chatbot, and 10 document uploads.
  • Hobby: $15/month or $150/year, with 1,000 messages/month, 3 chatbots, 1M characters of knowledge/chatbot, and 20 document uploads.
  • Standard: $45/month or $450/year, with 4,000 messages/month, 5 chatbots, 2M characters of knowledge/chatbot, and 50 document uploads.
  • Premium: $95/month or $950/year, with 10,000 messages/month, 10 chatbots, 4M characters of knowledge/chatbot, and 100 document uploads.

Pros and Cons of SupportGuy


  • Saves time and resources on customer support.
  • Accessible 24/7 inside Slack.
  • Quick and easy setup process.


  • Pricing may be a barrier for smaller businesses.
  • Limited customization options in the lower-tier plans.

In conclusion, SupportGuy is a game-changer for businesses looking to streamline their customer support processes. With its AI-powered assistance, you can resolve queries 10 times faster and provide round-the-clock support to your customers. Try SupportGuy today and revolutionize your customer support experience.

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