Salient is an AI-powered tool that is revolutionizing how consumer lenders engage with their customer base. It offers a range of innovative features to significantly enhance the customer experience at a fraction of the prevailing cost.

Features and Advantages of Salient:

  • Improved promises to pay and keeping rates compared to human agents
  • 80% cheaper than human agents
  • 90% faster interactions with clients
  • 35% higher Customer Satisfaction score over human agents
  • Automated customer interactions 24x7 across multiple channels
  • Real-time payment solutions with PCI and SOC 2 compliance
  • Live transcription and real-time customer insights
  • Secure one-click setup and on-prem deployment option


  • Significant cost-saving benefits
  • Faster customer interaction
  • Boosts customer satisfaction
  • Real-time insights and escalations
  • Reliable customer support


  • AI-only customer support might lack the human touch

In conclusion, Salient is a trusted tool within the lending industry, delivering improved results across various sectors. It seamlessly integrates with existing tools and is designed to create an efficient, cost-effective, and customer-focused future for consumer lenders. Developed with care in California, Salient is a step in the right direction for the industry.

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