When we talk about innovation in the digital age, one of the standout advancements is the use of artificial intelligence. It's reshaping how we approach tasks that were once time-consuming and labor-intensive. One such tool at the forefront of this transformation is Levity. This AI-powered software is designed to streamline the quoting process and relieve us from the drudgery of data entry and email management.

Levity is particularly beneficial for customer-focused brokerages and third-party logistics companies (3PLs) that are looking to increase the pace and efficiency of booking freight.

Getting Started with Levity

To begin with Levity, you simply connect the tool with your existing applications and data sources. The setup is a breeze, even for those with no coding know-how. It integrates smoothly with popular business applications such as Gmail, Outlook, and Zendesk.

Custom Workflow

Levity offers four AI building blocks to tailor your workflow:

· Extract text: It pulls out crucial data from text-based sources like emails and work orders, thus saving you from the tedium of manual copying and pasting.

· Classify text: This is where Levity sorts your files, emails, and messages based on custom labels you set, doing away with the hassle of manual tagging and organization.

· Summarize text: If reading extensive documents and reports isn't how you want to spend your day, Levity can condense them into brief, manageable summaries.

· Generate text: Lastly, Levity can generate personalized text responses, crafting them from specific prompts. Say goodbye to the days of writing every email response from scratch.

Testing and Deployment

Before going live, Levity lets you preview the workflow to ensure it performs as expected, giving you a chance to test and tweak the process. Once you are satisfied, you hit publish, and it operates in the background — automating tasks seamlessly.

Affordable and Secure

Pricing is flexible and depends on the volume of incoming emails, with rates starting as low as $0.05 per email. In terms of privacy and security, Levity remains dedicated to protecting your data. It undergoes yearly audits for compliance with privacy laws and holds itself to rigorous security standards, including a SOC 2 audit.

Integrations and Support

Levity provides direct integrations with email platforms and offers connections through Zapier and Make for access to an extensive range of tools. For custom integrations, their engineering team is ready to develop tailored solutions.

Benefits of Using Levity

· Increased productivity: By automating routine tasks, businesses can focus on growth and customer engagement.

· Enhanced accuracy: Automated processes minimize human error, ensuring consistency and reliability.

· Speedy operations: Quote generations and other processes become much quicker, allowing companies to respond to clients promptly.


· Learning curve: Adapting to new software requires an initial investment in time to learn and configure it correctly.

· Integration: Although Levity boasts many integrations, some businesses may find the integration process challenging depending on their system complexity.


Levity is a valuable ally in the realm of AI automation, helping businesses rise above mundane tasks to achieve higher productivity with less effort. Its capabilities in automating email management and simplifying repetitive administrative work are a testament to the power of machine learning. If you're ready to explore how Levity can benefit your business, booking a demo is your next step.

Interested in reading more about AI automation? Levity's blog provides insights on topics like the no-code AI landscape, AI for customer support, and clearing email chaos with machine learning.

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