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Moveworks
Shares tags: automate, back‑office, itsm & employee service
AI Tool
Transform Your Business with ServiceNow Virtual Agent
Automate workflows and enhance ITSM and employee services seamlessly.
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AutomateBack‑officeITSM & employee service
1Streamline back-office operations and reduce manual tasks.
2Empower employees with instant support and information.
3Enhance productivity by automating routine workflows.
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overview
Overview of ServiceNow Virtual Agent
ServiceNow Virtual Agent is a powerful tool designed to elevate IT service management (ITSM) and improve employee services. By automating workflows, it allows organizations to respond to issues quickly and efficiently, ensuring a smoother operational process.
- 1Intuitive chatbot interface for user-friendly interaction.
- 2Supports a wide range of ITSM scenarios and back-office functions.
- 3Integrates seamlessly with existing ServiceNow applications.
features
Key Features
Our Virtual Agent comes packed with advanced features that cater to the unique needs of modern organizations. From AI-driven insights to automated responses, experience the perfect balance of technology and user experience.
- 1AI-powered support for fast, accurate responses.
- 2Customizable workflows tailored to organizational needs.
- 3Multi-channel support for accessibility across devices.
use cases
Use Cases for ServiceNow Virtual Agent
ServiceNow Virtual Agent can be adapted for various use cases across industries. Whether you are looking to enhance customer service or streamline internal processes, it addresses a multitude of challenges.
- 1IT helpdesk automation for quick issue resolution.
- 2Employee onboarding and training assistance.
- 3Service request fulfillment without manual intervention.
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Frequently Asked Questions
+What types of workflows can be automated with ServiceNow Virtual Agent?
ServiceNow Virtual Agent can automate a variety of workflows, including IT support, HR services, ticketing systems, and more, allowing for flexibility across different departments.
+Is there support for multiple languages?
Yes, ServiceNow Virtual Agent supports multiple languages, enabling organizations to cater to a diverse user base effectively.
+How easy is it to integrate with existing systems?
ServiceNow Virtual Agent is designed for seamless integration, allowing you to connect with existing ServiceNow applications and other enterprise systems with ease.