# Best Business Texting Software (2026): Textline, Salesmsg, Heymarket, Quo and 10 More, Priced

> Business texting software compared for teams that text customers two ways: Textline, Heymarket, Salesmsg, Quo, Podium, Grasshopper, Google Voice, Aircall, JustCall, Kixie, Front and Hiver, with entry price and billing basis, texts included, landline texting, AI, A2P 10DLC fees, HIPAA, ratings with review counts and one weak spot each, plus a separate table of SMS marketing tools (SimpleTexting, EZ Texting, SlickText, Textedly, Postscript, Klaviyo, Attentive). Checked November 11, 2026.

- Source: https://www.stork.ai/blog/best-business-texting-software-2026
- Publisher: Stork.AI editorial team
- Published: 2026-11-12
- Updated: 2026-11-12
- Language: en
- Reading time: 17 min

_Affiliate disclosure: Stork uses Quo for its own business line and earns a commission when you sign up through some links on this page (Quo, Salesmsg, Textline, Kixie, Aircall, Nextiva), at no cost to you. We rank on fit and price, not commission._

## Key takeaways

- Support teams sharing a landline number: Heymarket ($49 a user billed yearly, 2-user minimum) or Textline ($149 a month for 3 agents).
- Sales reps in HubSpot or Salesforce: Salesmsg from $25 a month, but credits are metered and allowances are not published.
- Teams that call and text from one number: Quo, with unlimited US and Canada texting from $15 a user; its BAA excludes SMS.
- US business texting needs A2P 10DLC registration; Twilio lists $4.50 to $46 per brand plus $15 vetting since August 2025.
- Mass texting to opt-in lists is a different job: SimpleTexting, EZ Texting, SlickText and Postscript start around $25 to $49 a month.

**Short answer:** pick on how your team texts, not on the feature list. A **support or operations team** that answers customer texts together on an existing landline number should start with **[Heymarket](https://www.heymarket.com/pricing/)** (2+ users, AI agents on the Plus plan) or **[Textline](https://get.textline.com/0hh7t7kw73sk)** (3 agents for one account price, HIPAA plans). **Sales reps working inside HubSpot or Salesforce** fit **[Salesmsg](https://join.salesmessage.com/018hu7t16d2e)** from $25 a month. A **small team that calls and texts from the same number** gets the most for the money with **[Quo](https://get.quo.com/apv4z5o0x57b)**, where US and Canada texting is unlimited from $15 a user. A **local business that wants review requests and card payments** in the same inbox looks at **[Podium](https://www.stork.ai/en/podium)**. Updated November 11, 2026.

**How we checked, and what we earn:** every price below was read on the vendor's own pricing page or help center on November 11, 2026, in US dollars before taxes and carrier fees. Ratings come from G2, Capterra or Trustpilot with the number of reviews; where G2 blocked our reader we used the score shown in its search listing and mark it "about". We did not run a hands-on test for this article. Stork uses Quo for its own business line. We earn a commission from Quo, Salesmsg, Textline, Kixie, Aircall and Nextiva (Textline's and Kixie's programs were still pending when we wrote this); we earn nothing from Heymarket, Podium, Grasshopper, Google Voice, Front, Hiver, JustCall, Dialpad, RingCentral or the marketing tools at the end. Every product, including the ones that pay us, gets its weak spot below.

## Two-way business texting vs mass texting: which do you need?

"Business texting" covers two different jobs, and most bad purchases come from mixing them up. **Two-way conversational texting** is a shared inbox where your team answers and starts one-to-one conversations: appointment changes, quotes, delivery questions, a rep following up a lead. You pay per user or per account, and the features that matter are the shared inbox, texting from your existing number, CRM sync and AI that drafts or sends replies. **Mass texting (SMS marketing)** sends one message to a list of subscribers who opted in, with keywords like "text JOIN to 555-0100", and you pay per message credit. Tools like SimpleTexting and EZ Texting have inboxes too, and the two-way tools can send small bulk texts, but each is built for one job. This article ranks the first group; the marketing tools have their own section further down.

## Business texting software at a glance

| Software | Entry price (basis) | Texts included | Text your existing landline? | AI for texts | User ratings |
| --- | --- | --- | --- | --- | --- |
| [Textline](https://get.textline.com/0hh7t7kw73sk) | Essentials $149/mo per account, 3 agents ($134 on annual billed monthly) | 600 credits; extra $0.03; inbound uses credits | Yes, most landlines | None listed | G2 about 4.7 (about 390); Trustpilot 2.8 (173) |
| [Heymarket](https://www.heymarket.com/pricing/) | Standard $49/user/mo billed yearly, 2-user minimum | None: $0.03 per credit, inbound and outbound | Yes, voice service untouched | AI agents from Plus ($99/user) | G2 about 4.6 (about 440); Capterra 4.5 (47) |
| [Salesmsg](https://join.salesmessage.com/018hu7t16d2e) | Basic $25/mo, 1 seat and 1 number; extra seats $10 | Credit balance (not stated on the pricing page) | Yes, voice keeps working | AI agents, +2 credits a message | G2 about 4.7 (about 450); Trustpilot 3.8 (13) |
| [Quo](https://get.quo.com/apv4z5o0x57b) | Starter $15/user/mo billed yearly, $19 monthly | Unlimited US and Canada (fair use) | No: port the whole number | AI message replies on all plans | G2 4.7 (3,434); Trustpilot 4.2 (1,136) |
| [Podium](https://www.stork.ai/en/podium) | Not published (sales quote) | Not published | Not published | Jerry AI add-on, price not published | G2 about 4.5 (about 2,150); Trustpilot 4.0 (368) |
| [Grasshopper](https://www.stork.ai/en/grasshopper) | True Solo $14/mo per account billed yearly; Solo Plus $25 for unlimited users | Unlimited | No: port the number | None for texts | G2 about 3.9 (about 160); Trustpilot 3.1 (371) |
| [Google Voice](https://workspace.google.com/products/voice/) | Starter $10/user/mo, plus Google Workspace | Unlimited US, unpublished daily limit | No | None for texts | G2 about 4.1 (about 170) |
| [Aircall](https://get.aircall.io/8r2cu9ld1fa4-tckq86) | Essentials $30/user/mo billed yearly, 3-seat minimum | 4,000 outbound a user, inbound unlimited | No: Aircall numbers | AI messaging agents, $0.15 to $0.35 a conversation | G2 about 4.4 (about 1,600); Trustpilot 3.0 (1,103) |
| [JustCall](https://www.stork.ai/en/justcall) | Team $29/user/mo billed yearly, 2-seat minimum | 500 a user | No: JustCall numbers | SMS Copilot and SMS bots | Trustpilot 3.8 (746) |
| [Kixie](https://get.kixie.com/oqkzywz7bdtu) | Not published (sales quote) | Each text draws on a $50 prepaid balance | No: Kixie numbers | None published for texts | G2 about 4.8 (about 860); Trustpilot 2.9 (105) |
| [Front](https://help.front.com/en/articles/2022) / [Hiver](https://help.hiverhq.com/sms/set-up-sms-inbox?product=hiver-omni) | Front Professional $65/seat; Hiver Omni from $25/user, yearly | None: you pay Twilio | Only what your Twilio account supports | Front Copilot $20/seat; Hiver AI from Growth | Front G2 about 4.7 (about 2,500); Hiver G2 about 4.6 (about 1,300) |

*Prices from each vendor's own pricing page or help center, read November 11, 2026. "About" means the score shown in G2's search listing, which may lag the live page. Trustpilot read directly the same day.*

How to read the ratings: G2 reviews are mostly invited from active customers and run high; Trustpilot is open to anyone and collects more billing and cancellation complaints. A big gap between the two (Textline 4.7 vs 2.8, Kixie 4.8 vs 2.9) usually means the product works but billing changes or contracts upset some customers, which is worth reading before you sign.

## What 3 people texting about 1,000 messages a month pay

| Software and plan | 3 users, about 1,000 texts a month (our math) | What is not included |
| --- | --- | --- |
| [Quo](https://get.quo.com/apv4z5o0x57b) Starter | $45 billed yearly | Carrier registration $19.50 once plus $1.50 to $3 a month; CRM sync needs Business ($23) |
| [Grasshopper](https://www.stork.ai/en/grasshopper) Solo Plus | $25 billed yearly | One shared number; registration $19.50 plus $1.50 a month |
| [Salesmsg](https://join.salesmessage.com/018hu7t16d2e) Basic + 2 seats | $45 plus whatever credits run past the plan's allowance | Allowance and overage rate not printed on the pricing page; 10DLC fees passed through |
| [Textline](https://get.textline.com/0hh7t7kw73sk) Essentials | $149 month-to-month for 3 agents, plus about 400 extra credits ($12) since inbound replies count | 10DLC campaign $15 a month |
| [Heymarket](https://www.heymarket.com/pricing/) Standard | $147 billed yearly plus $30 in message credits | 10DLC $10 a month per campaign |
| [Aircall](https://get.aircall.io/8r2cu9ld1fa4-tckq86) Essentials | $90 billed yearly | Registration fees per Aircall's help center |
| [JustCall](https://www.stork.ai/en/justcall) Team | $87 billed yearly | Workflow and bulk texts do not count toward the 500 included |

*Our arithmetic from published prices, November 11, 2026, before taxes. Assumes roughly half the texts are replies coming in, which Textline and Heymarket bill like outgoing texts. Podium and Kixie publish no prices, so they are left out.*

## The picks, with their weak spots

### Heymarket: best shared texting inbox for support teams that want AI

[Heymarket](https://www.heymarket.com/pricing/) is a team texting inbox that can [text-enable your existing landline, VoIP or toll-free number](https://www.heymarket.com/product/text-enable/) without touching your voice service. Standard is $49 a user a month billed yearly with a 2-user minimum; messages are bought separately at $0.03 a credit (1 credit per SMS segment, 2 per MMS, 3 per AI-agent message), and 10DLC registration is a flat $10 a month per campaign. HubSpot works on every plan. Plus ($99 a user) adds AI agents that answer questions, qualify leads and book appointments; Pro ($199) adds HIPAA. **Weak spots:** the floor is $98 a month before any messages, AI needs Plus ($198 a month minimum), HIPAA needs Pro ($398 minimum), Salesforce is a $7.50-a-user add-on, US and Canada only, and inbound texts are billed like outbound. Prices on some review sites are an older, cheaper price list, so trust the vendor page. G2 about 4.6 (about 440 reviews); Capterra 4.5 (47). See [Heymarket alternatives](https://www.stork.ai/alternatives/heymarket).

### Textline: best for 3 or more agents on one landline, and HIPAA texting

[Textline](https://get.textline.com/0hh7t7kw73sk) does one thing: a shared texting inbox for support, sales and logistics teams, on a new number or an existing landline it text-enables. Pricing is per account, not per user: Essentials is $149 a month month-to-month for 3 agents, 1 department and 600 message credits ($134 a month on an annual plan billed monthly, $1,430 paid yearly); Pro is $349 for 5 agents and 2,000 credits. Extra agents are $50 a month, extra credits $0.03. HIPAA Essentials is $249 a month. Integrations include HubSpot, Zendesk, Slack, Freshdesk, Pipedrive, Help Scout and Aircall, with Salesforce on Pro and an API and webhooks on Essentials. **Weak spots:** no calling, so it is a second bill next to your phone system; no AI reply or agent features on its pricing or feature pages, where most rivals now ship them; the pricing page shows no dollar amounts (they are in a [help-center article](https://help.textline.com/en/articles/11909105-textline-s-2025-pricing-update-what-s-changing-why)); and since the 2025 move to credits, inbound texts use credits too. That repricing shows in its ratings: G2 about 4.7 from about 390 reviews, but Trustpilot 2.8 from 173, where several reviewers describe sharp price increases. Compare it on [Textline alternatives](https://www.stork.ai/alternatives/textline) or the [Textline listing](https://www.stork.ai/en/textline). Sources: [Textline pricing](https://www.textline.com/pricing), [Trustpilot](https://www.trustpilot.com/review/textline.com).

### Salesmsg: best for sales reps texting inside HubSpot or Salesforce

[Salesmsg](https://join.salesmessage.com/018hu7t16d2e) is texting-first, built to sit inside HubSpot and Salesforce, with calling and AI agents in the same inbox. Basic is $25 a month with one seat and one number (local or toll-free); extra seats are $10, extra numbers $5. It can [text-enable a landline](https://www.salesmessage.com/blog/text-from-landline) while voice keeps working. Everything runs on one credit balance: 1 credit per SMS segment, 2 per MMS, 1 per call minute, 2 per forwarded minute, 1 per transcribed minute, and 2 extra for every message an AI agent writes or reads. 14-day trial with 25 credits, then a 30-day money-back guarantee. **Weak spots:** neither the pricing page nor the [pricing help article](https://help.salesmessage.com/en/articles/6304612-salesmsg-pricing) says how many credits a plan includes or what extra credits cost, so you cannot work out a monthly bill before talking to them; an AI-handled text costs 3 times a normal one; 10DLC fees are passed through without published amounts; a BAA is offered only "for qualifying accounts". G2 about 4.7 (about 450 reviews); Trustpilot 3.8 from only 13. See [Salesmsg alternatives](https://www.stork.ai/alternatives/salesmsg).

### Quo (formerly OpenPhone): best when the same team calls and texts

[Quo](https://get.quo.com/apv4z5o0x57b) is a business phone system where texting is core: every plan includes unlimited US and Canada texting under a fair-use policy, shared numbers with internal comments and mentions, MMS, group texts with up to 9 other people and AI-drafted message replies. Starter is $15 a user billed yearly ($19 monthly); HubSpot and Salesforce sync start on Business ($23 yearly); 7-day trial. Carrier registration is $19.50 once plus $1.50 to $3 a month. Stork uses Quo for its own business line. **Weak spots:** it cannot text-enable a landline you keep elsewhere: you [port the whole number](https://support.quo.com/getting-started/porting/overview), voice and text; it is not built for marketing blasts; and its [HIPAA BAA explicitly excludes SMS and MMS](https://support.quo.com/core-concepts/administration/hipaa-compliance), so it is not an option for texting patients. G2 4.7 (3,434 reviews); Trustpilot 4.2 (1,136). More in our [Quo review](https://www.stork.ai/blog/quo-review-2026).

### Podium: best for local businesses that want reviews and payments in the inbox

[Podium](https://www.stork.ai/en/podium) bundles a shared inbox (texts, calls, email, social) with review requests, website chat, text-to-pay and text marketing, plus an AI employee called Jerry as an add-on. **Weak spots:** [its pricing page](https://www.podium.com/pricing) publishes no prices or trial, only a sales call; third parties report Core at $399 and Pro at $599 a month on annual contracts, which we could not confirm on Podium's site. A third of its Trustpilot reviews are one-star, mostly about auto-renewed 12-month terms and cancellation. G2 about 4.5 (about 2,150 reviews); Trustpilot 4.0 (368). If you only need texting, every tool above costs less; see [Podium alternatives](https://www.stork.ai/alternatives/podium), which also covers Birdeye, NiceJob, Weave and HighLevel.

### Grasshopper and Google Voice: cheapest, but not team inboxes

- **[Grasshopper](https://www.stork.ai/en/grasshopper)** prices per account: $14 a month billed yearly for one user, $25 for unlimited users on one number, with unlimited texting. Registration is $19.50 once plus $1.50 a month. **Weak spots:** no shared inbox as such and no AI for texts; to text from your existing number you port it; Trustpilot 3.1 from 371 reviews, where several reviewers say their texting registration was rejected or took months. Source: [Grasshopper pricing](https://grasshopper.com/pricing/).
- **[Google Voice](https://workspace.google.com/products/voice/)** is $10 a user (up to 10 users) on top of Google Workspace and is covered by Google's Workspace BAA for managed users. **Weak spots:** Google says texting is [not meant for bulk messaging](https://support.google.com/voice/answer/115116) and enforces a daily limit it does not publish ("You've sent too many messages"); group texts stop at 8 people; paid plans text only within the US; no shared texting inbox and no CRM integrations. Fine for one person replying to customers, not for a team.

### Phone systems where texting is part of the plan

If you are buying a phone system anyway, check the text allowance before adding a separate texting tool. These are the published allowances on each entry plan, November 11, 2026:

- **[Aircall](https://get.aircall.io/8r2cu9ld1fa4-tckq86):** Essentials $30 a user billed yearly, 3-seat minimum, 4,000 outbound texts a user and unlimited inbound, shared inbox and MMS; AI messaging agents cost $0.15 to $0.35 a conversation. **Weak spot:** Aircall's help center quotes 5 to 30 business days for carrier vetting. Source: [Aircall pricing](https://aircall.io/pricing/).
- **[JustCall](https://www.stork.ai/en/justcall):** Team $29 a user billed yearly, 2-seat minimum, 500 texts a user, SMS Copilot and bots. **Weak spot:** texts sent by workflows, bulk sends and CRM automations do not count toward the included 500. Source: [JustCall pricing](https://justcall.io/pricing/).
- **[Kixie](https://get.kixie.com/oqkzywz7bdtu):** a CRM-connected sales dialer with team SMS and MMS on every plan. **Weak spots:** plan prices are not published, texts draw down a $50 prepaid balance, and Kixie says the account is disabled if that balance hits zero. Sources: [Kixie pricing](https://www.kixie.com/pricing), [Kixie 10DLC guide](https://support.kixie.com/hc/en-us/articles/16188947660571-10DLC-Registration-Recommendations).
- **[Dialpad](https://www.stork.ai/en/dialpad):** Standard $15 a user. **Weak spot:** 250 outbound texts for the whole account, not per user, and no texting from toll-free numbers. Source: [Dialpad pricing](https://www.dialpad.com/pricing/).
- **[RingCentral](https://www.ringcentral.com/office/plansandpricing.html):** RingEX Core $20 a user billed yearly with 25 texts a user (100 on Advanced); a shared SMS inbox is a $25 add-on.
- **[Nextiva](https://trial.nextiva.com/wwhv54q685xf):** NEXT Core $15 a user billed yearly with 100 texts a user; unlimited only on the $75 plan. Nextiva's help center quotes 10 to 30 business days before the first text. Source: [Nextiva pricing](https://www.nextiva.com/pricing).

For the calling side of these products, see our [business phone systems comparison](https://www.stork.ai/blog/best-business-phone-systems-2026).

### Front and Hiver: texting inside a support helpdesk

If your support team already lives in [Front](https://front.com/pricing) or [Hiver](https://hiverhq.com/pricing), you can add texting as a channel instead of buying another inbox. Both connect your own Twilio account and number: Front on Professional ($65 a seat) and up (Starter only if SMS is your single channel), Hiver in Hiver Omni (from $25 a user billed yearly; SMS launched in September 2026). **Weak spots:** you run the Twilio account and the 10DLC registration yourself, pay Twilio per message, and get one number per inbox; Front notes that texts sent directly from Twilio only appear after the next inbound message. Sources: [Front SMS help](https://help.front.com/en/articles/2022), [Hiver SMS help](https://help.hiverhq.com/sms/set-up-sms-inbox?product=hiver-omni).

### AI-native newcomers

Two kinds of new products answer texts with AI rather than giving a team an inbox. [Dialzara](https://www.stork.ai/en/dialzara) sells an [AI SMS agent](https://dialzara.com/solutions/sms-agent) for small businesses at $19 a month (waived with its voice plans) plus $0.05 per AI message and $0.0083 per segment in carrier fees; it qualifies leads, books appointments and texts back missed calls, but has no shared team inbox. For developers building their own agent, Linq (a $20M Series A in February 2026, [reported by TechCrunch](https://techcrunch.com/2026/02/02/linq-raises-20m-to-enable-ai-assistants-to-live-within-messaging-apps)) and [Sendblue](https://www.stork.ai/en/sendblue) sell iMessage, RCS and SMS lines by the month; they are APIs, not tools a front desk can use. Meanwhile, the inbox tools above are adding agents of their own: Heymarket (Plus), Salesmsg (credits) and Aircall (per conversation).

## What happened to Zipwhip?

Zipwhip, long the best-known way to text from a landline, no longer exists. Twilio [completed its purchase in July 2021](https://www.twilio.com/en-us/press/releases/twilio-completes-acquisition-of-zipwhip-a-leading-provider-of-toll-free-messaging-in-the-united-states) for about $850 million, mainly for its toll-free messaging business, then shut the Zipwhip texting app down; trade press reported November 30, 2023 as its last working day, with no successor product. Former Zipwhip customers who need landline texting today usually look at Heymarket, Textline or Salesmsg, all of which text-enable existing numbers.

## A2P 10DLC registration, explained simply

In the US, any business that texts from an app or software over an ordinary 10-digit local number has to register first. You register your **brand** (your company, matched to its EIN) and a **campaign** (what you will send, how people opt in, and sample messages) with [The Campaign Registry](https://www.campaignregistry.com/), always through your texting provider, since businesses cannot register directly. Since September 1, 2023, carriers block texts from unregistered numbers, and [Twilio still charges for the blocked message](https://support.twilio.com/hc/en-us/articles/4410588996123-U-S-Carrier-Penalties-for-Non-Compliant-Messaging).

| Fee (paid through your provider) | Before Aug 1, 2025 | Now |
| --- | --- | --- |
| Brand registration (low-volume or sole proprietor) | $4 | $4.50 one-time |
| Standard brand, including secondary vetting | $44 | $46 one-time |
| Campaign vetting | $15 | $15 per submission (unchanged), not refunded if rejected |
| Monthly campaign fee | Unchanged | $1.50 low-volume mixed, $2 sole proprietor, $10 standard |

*Source: [Twilio, Pricing and Fees for A2P 10DLC](https://support.twilio.com/hc/en-us/articles/1260803965530-Pricing-and-Fees-for-A2P-10DLC-Service), read November 11, 2026. The Campaign Registry does not publish a fee table on its own site. Some providers' help pages still show the pre-August 2025 amounts.*

- **What your texting app adds on top:** Quo and Grasshopper charge $19.50 once plus $1.50 to $3 a month; Heymarket $10 a month per campaign; Textline $15 a month per 10DLC campaign; SimpleTexting $4 once plus a $10 monthly fee for a local number; EZ Texting includes registration and adds a $5 monthly telecom fee on its cheapest plan; Salesmsg and Kixie pass fees through without publishing amounts.
- **How long it takes:** Twilio says a campaign review takes up to 5 business days. Providers quote longer real-world ranges: Quo says most approvals take 24 to 48 hours and some 20 days or more, Aircall 5 to 30 business days, Nextiva 10 to 30. Do not plan a launch on day one.
- **Why campaigns are rejected:** according to [Twilio's vetting FAQ](https://support.twilio.com/hc/en-us/articles/11587910480155-A2P-10DLC-Campaign-Vetting-FAQ), the usual causes are an opt-in flow reviewers cannot see, SMS consent buried in general terms, a thin or login-only website, a missing privacy policy, vague sample messages, public link shorteners, and a business name that does not match the EIN record.
- **The alternative:** toll-free numbers skip brand and campaign registration but need their own toll-free verification, usually a few business days; [unverified toll-free numbers have been blocked since January 31, 2024](https://support.twilio.com/hc/en-us/articles/5377174717595).

## SMS marketing tools for mass texting are a different job

If what you mostly need is to send promotions to an opt-in list (with keywords, sign-up forms and scheduled campaigns), these are built for that. All have some form of reply inbox, but none is a team support inbox first.

| Tool | Entry price | Included and extra | Watch out for | User ratings |
| --- | --- | --- | --- | --- |
| [SimpleTexting](https://www.stork.ai/en/simpletexting) | $29/mo ($23.20 billed yearly) | 500 credits, 3 per MMS, extra 5.5 cents; inbound free | Local number $10/mo carrier fee; extra teammates $20/mo | Trustpilot 4.5 (592); G2 about 4.7 (about 640) |
| [EZ Texting](https://www.eztexting.com/pricing) | Launch $25/mo ($20 billed yearly) | 500 credits, extra $0.04 | 1 user and 500 contacts on Launch; $5/mo telecom fee | Trustpilot 3.3 (258); G2 about 4.5 (about 740) |
| [SlickText](https://www.stork.ai/en/slicktext) | $29/mo | 500 credits that roll over; unlimited seats | Overage price not published | G2 about 4.8 (about 1,870); Trustpilot 4.6 (25) |
| [Textedly](https://www.stork.ai/en/textedly) | Basic $29/mo | 500 texts; extra $30 per 500 | $8/mo telecom surcharge; renewal and refund complaints | Trustpilot 2.6 (2,350); G2 about 4.6 (about 1,300) |
| [Postscript](https://www.stork.ai/en/postscript) | Starter $0 plus $49/mo minimum spend | $0.009 per SMS, $0.045 per MMS | Built for Shopify stores | Shopify App Store 4.7 (1,204) |
| [Klaviyo SMS](https://www.stork.ai/en/klaviyo-ai) | Free plan includes $5 of messages | Per-message pricing since mid-2026 | US per-message rates shown only inside the app | Shopify App Store 4.7 (3,439) |
| [Attentive](https://www.stork.ai/en/attentive-ai) | Not published | Priced by list size and messages sent | Enterprise-oriented; contract terms vary | Shopify App Store 4.7 (111) |

*Prices from each vendor's pricing page, read November 11, 2026. Sources: [SimpleTexting](https://simpletexting.com/pricing/), [EZ Texting](https://www.eztexting.com/pricing), [SlickText](https://www.slicktext.com/pricing), [Textedly](https://www.textedly.com/pricing), [Postscript](https://postscript.io/pricing), [Klaviyo SMS pricing help](https://help.klaviyo.com/hc/en-us/articles/52952739755931), [Attentive](https://www.attentive.com/pricing).*

More options for list texting: [SimpleTexting alternatives](https://www.stork.ai/alternatives/simpletexting).

## Which one to choose

- **Support or operations team of 2, texting from your existing landline:** [Heymarket](https://www.heymarket.com/pricing/) Standard; Plus if you want AI agents to answer common questions.
- **Support team of 3 to 5 agents, or texting patients under a BAA:** [Textline](https://get.textline.com/0hh7t7kw73sk) Essentials or HIPAA Essentials, accepting that it has no AI or calling. [Heymarket](https://www.heymarket.com/pricing/) Pro is the HIPAA alternative with AI.
- **Sales reps texting leads from HubSpot or Salesforce:** [Salesmsg](https://join.salesmessage.com/018hu7t16d2e), after asking sales how many credits your plan includes.
- **Small team that calls and texts customers from the same numbers:** [Quo](https://get.quo.com/apv4z5o0x57b): unlimited US and Canada texting from $15 a user, but not for HIPAA texting.
- **Local business that wants review requests and payments with texting:** [Podium](https://www.stork.ai/en/podium) if the contract suits you, or the cheaper suites on [Podium alternatives](https://www.stork.ai/alternatives/podium).
- **One person, smallest budget:** [Grasshopper](https://www.stork.ai/en/grasshopper) True Solo ($14) or [Google Voice](https://workspace.google.com/products/voice/) if you already pay for Google Workspace.
- **Already on a phone system:** check its allowance first: [Aircall](https://get.aircall.io/8r2cu9ld1fa4-tckq86) (4,000 outbound a user) and [JustCall](https://www.stork.ai/en/justcall) (500) include enough for most teams; Dialpad (250 per account) and RingCentral (25 a user) usually do not.
- **Promotions to an opt-in list:** an SMS marketing tool from the table above, not a team inbox.

## Frequently asked questions

### What is the best business texting app?

It depends on who texts. For a support team sharing one landline number, Heymarket (from $49 a user billed yearly, 2-user minimum) or Textline ($149 a month for 3 agents). For sales reps in HubSpot or Salesforce, Salesmsg from $25 a month. For a small team that also calls customers, Quo from $15 a user with unlimited US and Canada texting. Prices checked November 11, 2026.

### Can I text from my business landline number?

Yes. Heymarket, Textline and Salesmsg can text-enable most existing landline, VoIP and toll-free numbers while calls keep ringing where they do today. Quo, Grasshopper and the phone systems instead ask you to port the whole number to them. Either way, the number must be registered for A2P 10DLC (or verified, for toll-free) before texts go out.

### What is A2P 10DLC and how much does it cost?

A2P 10DLC is the US carriers' registration for business texting from ordinary 10-digit numbers: you register your brand and a campaign with The Campaign Registry through your provider. Since August 1, 2025 Twilio lists $4.50 for a low-volume brand or $46 for a standard brand, $15 per campaign vetting, and $1.50 to $10 a month per campaign. Texting apps add their own fees, for example Quo $19.50 once plus $1.50 to $3 a month.

### How long does 10DLC registration take?

Twilio says campaign review takes up to 5 business days, but providers quote longer real-world ranges: Quo says most approvals take 24 to 48 hours and some 20 days or more, Aircall 5 to 30 business days, Nextiva 10 to 30. Texts from unregistered numbers are blocked, so register before you need to send.

### What is the difference between business texting and mass texting?

Business texting is two-way conversation from a shared team inbox, priced per user or account: Heymarket, Textline, Salesmsg, Quo. Mass texting sends one message to an opt-in subscriber list, priced per message credit: SimpleTexting, EZ Texting, SlickText, Textedly, Postscript. Most tools can do a little of both, but each is built for one.

### Which business texting software is HIPAA compliant?

Textline sells HIPAA plans from $249 a month and Heymarket includes HIPAA on Pro ($199 a user billed yearly). Salesmsg offers a BAA for qualifying accounts, and Google lists Voice for managed users under its Workspace BAA. Quo's BAA explicitly excludes SMS and MMS. Always sign the BAA before sending patient information.

### Is Google Voice good for business texting?

For one person replying to customers, yes: it is $10 a user on top of Google Workspace with unlimited US texting. It is not built for teams or volume: Google enforces an unpublished daily limit, says texting is not for bulk messaging, caps group texts at 8 people and has no shared texting inbox.

### What replaced Zipwhip?

Nothing directly. Twilio bought Zipwhip in 2021 and shut the texting app down in 2023 without a successor product. Teams that want to keep texting from a landline usually move to Heymarket, Textline or Salesmsg, which text-enable existing numbers.