Are you tired of spending countless hours answering the same questions over and over again? Do you want to increase customer satisfaction, reduce support ticket influx, and provide instant assistance to your website visitors? Look no further! Doks.ai has got your covered with their amazing AI-powered chatbot.
Here’s how it works:
How it Works
- Self-Service AI Chatbot
- With Doks.ai, you can give your visitors the answers they need, allowing you to reduce 40-70% of incoming support tickets.
- This chatbot empowers your users to easily find the information they're looking for without having to rely on support tickets or contacting your support team directly.
- This not only enhances the customer experience by providing instant assistance but also frees up your support team to focus on more complex and personalized customer inquiries.
- Train Your Chatbot
- You get to choose your own training resource. Doks.ai allows you to train your AI chatbot on your own data source, such as your website, knowledgebase articles, HelpDesk tickets, or other resources.
- By training your chatbot on your websites, documentation, and technical material, you can provide your customers with effective and precise assistance.
- Convert & Qualify Leads
- Combine it with human support. Sometimes, the human touch is necessary, and Doks.ai understands that. They made it seamless for your users to reach your human agent, book a demo call, or even create a support ticket, all within the chat window.
- They offer multiple form templates:
- Lead Generation Template
- Create HelpDesk Tickets
- Sales Lead Form
- Offline Form Template
- Book a Demo
- Contact Us Form
Pros and Cons
- Quick setup with no credit card required.
- Provides instant assistance to website visitors.
- Reduces support ticket influx.
- Frees up support teams to focus on more complex inquiries.
- Easy to qualify and convert leads.
- The initial cost of implementation.
- May require some time to fine-tune the chatbot to the specific needs of your website.
If you’re interested in boosting customer satisfaction, reducing ticket inflow, and providing instant support, Doks.ai is here to help. Their conversational AI chatbot is powerful, customizable, and easy to use!